Gage McAfee

It was a great experience. Christian, Jonathon and Gage were efficient, intelligent, kind and professional. Christian, Jonathon and Gage were efficient, intelligent, kind and professional. More

Report | Print

Jameson, was an amazing person and helped us get exactly what we were looking for. He made sure everything was good to go for us when we got there. He was patient, and very helpful with all the questions we what we were looking for. He made sure everything was good to go for us when we got there. He was patient, and very helpful with all the questions we had. I highly recommend going to this dealership!! More

Report | Print

Jonathan in finance, Mustafa in sales, and Gage took very good care of me. When you buy a car, make sure you ask for them! good care of me. When you buy a car, make sure you ask for them! More

Report | Print

We bought a certified used car from this dealership about a year and a half ago. The car had issues almost immediately, so I brought it back and asked to return it—only to find out they had already sold my A a year and a half ago. The car had issues almost immediately, so I brought it back and asked to return it—only to find out they had already sold my Audi. I was essentially forced to choose another car off the lot. The only decent SUV at the time was a Telluride, so we went with that. A few months passed without receiving a single bill for the new car, and the dealership ended up having to make the first payment themselves. That should’ve been a red flag. Fast forward to now: we traded the Telluride in and went back to Honda (shoutout to Lute Riley Honda—they’ve never let me down). I submitted a contract cancellation form weeks ago for the extra coverages we purchased so we could get a refund. Since then, I’ve emailed Gage or called to speak to someone in finance at least weekly for over a month with no response. I’ve tried calling several times, but I either get routed in circles or the call just hangs up. I can’t even confirm whether they received my paperwork. I’m writing this review because it’s the only way I can seem to get their attention. The customer service after the sale is nonexistent. They were eager to close the deal, but completely unresponsive when it came time to cancel add-ons and issue a refund. Also—before you buy a Kia, check the insurance rates. We were shocked to find the Telluride cost more to insure than our previous Audi SUV, apparently because of high theft rates for Kias. More

Report | Print

Gage, the sales manager is the best to work with! He went over and beyond to find the car I wanted! I highly recommend this dealership! He went over and beyond to find the car I wanted! I highly recommend this dealership! More

Report | Print

Everyone was thoughtful and helpful of my needs. I would recommend friends and family Thanks I would recommend friends and family Thanks More

Report | Print

I purchased a new Kia K4 a week or so ago I had some minor scuff marks on the rear hood and I returned the car last Thursday to have that repaired. The person I dealt with was Kevin Baker because my cel minor scuff marks on the rear hood and I returned the car last Thursday to have that repaired. The person I dealt with was Kevin Baker because my cells representative Christian Alexander never returned my calls. On Tuesday I had not heard from the dealership so I called and went through several people who could not even find my car and finally ended up speaking with Gage he said he would check into the matter and get back with me within a couple of minutes 2 hours later I had not heard from Gage and drove to the dealership myself only to find that the car had been ready since last Thursday evening and no one called me during that time. I finally spoke to Constantine who got to the bottom of the matter and helped me and was very courteous and very apologetic. I have absolutely no confidence in the dealership from sales to service although Constantine did resolve my issue very reluctant to ever go back to the dealership for service More

Report | Print

Southwest Kia was one of the few dealerships in Dallas that offered all available color options for the car we wanted. Christian was very energetic and knowledgeable, providing detailed insights about that offered all available color options for the car we wanted. Christian was very energetic and knowledgeable, providing detailed insights about the car we were considering. Gage was so patient and helpful, ensuring we received the best possible discounts and rebates. We truly appreciate your support—thank you for helping us get the car we were looking for! More

Report | Print

My service advisor, Ause was excellent. He took very good care of me throughout the entire process. He took very good care of me throughout the entire process. More

Report | Print

Considering this is our third automobile purchase from Kia Southwest in Dallas, it is apparent that I am very satisfied with the Management, Sales, and Service team. We have always dealt with Gage in the Kia Southwest in Dallas, it is apparent that I am very satisfied with the Management, Sales, and Service team. We have always dealt with Gage in the sales department and have been completely satisfied with his professionalism. We will definitely be repeat customers. More

Report | Print