Gage McAfee
Gage McAfee at Southwest Kia - Dallas

Gage McAfee

Client Experience Manager

Southwest Kia - Dallas

39650 Lyndon B Johnson Fwy
Dallas, TX 75237

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4.7
28 Reviews

As a Sales Manager at Southwest Kia Dallas, I’m committed to leading with integrity, energy, and a customer-first mindset. I work closely with our sales team to ensure every guest receives a smooth, pressure-free experience from the moment they arrive to the moment they drive off in the perfect vehicle. With a deep understanding of both the Kia lineup and the needs of our Dallas-area customers, I focus on building trust, solving problems, and delivering real value. I believe in creating an environment where our team can thrive—and where our customers feel genuinely cared for. At Southwest Kia Dallas, we don’t just aim to make sales—we aim to make a difference in the way people buy cars. I’m proud to be a part of that mission every day.

Dealership Experience

4 yrs, 3 mos

Industry Experience

4 yrs, 3 mos

Specialties & Trainings

EV/Hybrid Certification

Gold Elite 2023

View more specialties & trainings
4.7

28 Reviews

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28 Reviews of Gage McAfee

October 18, 2025

Dealership Rating
Employee Rating

This dealership has the best sales reps. It was easy to talk to them and tell them what was important to me when buying a vehicle. They really listen. I also love how friendly the dealership More

by Imgodschild1326
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 20, 2025

Southwest Kia - Dallas responded

It's wonderful to hear you've had such a positive experience with our team, especially Monica. We look forward to assisting you with all your future automotive needs at Southwest Kia! Safe travels!

August 10, 2025

Dealership Rating
Employee Rating

From start to finish, Selah worked with me to help me get EXACTLY what I was looking for. When I came to him looking for a used car, he and the manager, Gage, worked with me to get me the best deal possible, More

by cjonesjump
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salah Hamad, Jonathan Smith II

Aug 11, 2025

Southwest Kia - Dallas responded

We are lucky to have customers as amazing as your family, and the Southwest Kia sales team wishes you all safe travels in your new vehicle! It's so nice to hear that Selah and team went the extra mile, and we truly appreciate your thoughtful feedback.

July 24, 2025

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Employee Rating

Great salesman and very personable. Worked hard to make sure all needs were met and questions answered!! 10/10 More

by amandaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Hill, Jonathan Smith II

Jul 25, 2025

Southwest Kia - Dallas responded

Thank you for sharing your 10/10 feedback about our team! We are proud to have your business and hope to see you again at Southwest Kia!

May 22, 2025

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Employee Rating

It was a great experience. Christian, Jonathon and Gage were efficient, intelligent, kind and professional. More

by tristanferdinandi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 22, 2025

Southwest Kia - Dallas responded

Tristan, we're delighted to hear that Christian, Jonathon, and Gage provided you with such a positive experience at Southwest Kia. Thanks for sharing your feedback!

May 14, 2025

Dealership Rating
Employee Rating

Jameson, was an amazing person and helped us get exactly what we were looking for. He made sure everything was good to go for us when we got there. He was patient, and very helpful with all the questions we More

by dlaynaketchum0325
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jameson Massonburg

May 15, 2025

Southwest Kia - Dallas responded

Thank you for the fantastic feedback! We're delighted to hear that Jameson provided such a helpful and patient experience at Southwest Kia. We appreciate your recommendation and look forward to assisting you again in the future!

May 08, 2025

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Employee Rating

Jonathan in finance, Mustafa in sales, and Gage took very good care of me. When you buy a car, make sure you ask for them! More

by Kenny.will214
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2025

Southwest Kia - Dallas responded

We're delighted to hear that Jonathan, Mustafa, and Gage provided you with excellent service at Southwest Kia! Thank you for recommending them and sharing your positive experience. Enjoy your new car!

May 06, 2025

Dealership Rating
Employee Rating

We bought a certified used car from this dealership about a year and a half ago. The car had issues almost immediately, so I brought it back and asked to return it—only to find out they had already sold my A More

by jesslovestexas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
May 07, 2025

Southwest Kia - Dallas responded

Jess, I’m very sorry to hear about your experience and the frustration you’ve encountered, particularly with the cancellation process and lack of follow-up. That’s not the level of service we aim to provide, especially after the sale, and I understand how disappointing and exhausting this must be. I regret that your attempts to reach our finance department haven’t been answered properly. If you’re still open to it, I’d appreciate the opportunity to help resolve this. Please feel free to reach out to me directly so I can look into the status of your cancellation request and ensure your concerns are addressed. Thank you, Kevin Baker Sales Manager kevinbaker@lithia.com

May 09, 2025

Southwest Kia - Dallas responded

Jess, thank you for bringing that to my attention. I apologize for the delay in getting back to your email—I've located it and responded right away. I appreciate your patience and want to make sure we get this resolved for you as quickly as possible. Sincerely, Kevin Baker Sales Manager kevinbaker@lithia.com

May 07, 2025

jesslovestexas responded

I emailed you two days ago and you responded here but not to my email.

May 01, 2025

Dealership Rating
Employee Rating

Gage, the sales manager is the best to work with! He went over and beyond to find the car I wanted! I highly recommend this dealership! More

by swade
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Yafet Degefe

May 01, 2025

Southwest Kia - Dallas responded

Swade, we're delighted to hear that Gage went above and beyond for you at Southwest Kia! Thanks for recommending us, and enjoy your new car!

May 01, 2025

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Employee Rating

Everyone was thoughtful and helpful of my needs. I would recommend friends and family Thanks More

by ginaking3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2025

Southwest Kia - Dallas responded

Thank you for the kind words, Gina! We're so glad to hear that the team at Southwest Kia was thoughtful and helpful during your visit. Your recommendation means a lot!

April 23, 2025

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Employee Rating

I purchased a new Kia K4 a week or so ago I had some minor scuff marks on the rear hood and I returned the car last Thursday to have that repaired. The person I dealt with was Kevin Baker because my cel More

by augustone1975
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Christian Alexander , Kevin Baker, Constantine Boury

Apr 24, 2025

Southwest Kia - Dallas responded

Thank you for sharing your experience. I’m sorry to hear about the lack of communication you encountered throughout the process. That’s not the standard we aim for, and I understand how frustrating it must have been. I’m glad Constantine was able to assist and get everything sorted in the end. We’ll make sure your feedback is shared with our team as we work to improve. Sincerely, Jeffrey Thorpe Service Manager jeffreythorpe@southwestkia.com

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