Jonathan Smith II

From the moment I purchased my 2025 Kia K4 in January, my experience was exceptional. Karki, my salesman, and Jonathan, the finance manager, made the entire process smooth and stress-free. One thing that experience was exceptional. Karki, my salesman, and Jonathan, the finance manager, made the entire process smooth and stress-free. One thing that stood out to me was the respect they showed me throughout the entire process. Even though I had a man with me, they always spoke directly to me as the purchaser. I felt heard, valued, and never overlooked. They took the time to answer every question I had, never made me feel rushed, and made sure I was comfortable with every step. Despite it being a busy Saturday, I was driving off the lot in my new car in about three hours, which was incredibly impressive. What has made me an even more loyal customer is that the outstanding service didn’t stop after the sale. Every time I bring my vehicle in for service, I’m greeted with the same kindness and professionalism. The staff always seem genuinely happy to see me, and I continue to feel appreciated as a customer. I pass several Kia dealerships and drive 30 miles just to have my vehicle serviced here, and I’ll continue to do so because of how valued they make me feel. Outstanding customer service like this is hard to find, and I’m grateful for the experience every time I visit. More

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I had a great experience at Southwest Kia, I was greeted right away by Cameron he helped me through the entire process along with Gage and I left with a vehicle that encompassed all my needs. I will be reco right away by Cameron he helped me through the entire process along with Gage and I left with a vehicle that encompassed all my needs. I will be recommending SW Kia to my family and friends! More

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Fantastic overall experience! The easiest buying experience I have ever experienced. The staff was friendly, patient, and supportive as I decided on my perfect vehicle. The easiest buying experience I have ever experienced. The staff was friendly, patient, and supportive as I decided on my perfect vehicle. More

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He is a liar! Very untrustworthy! Now im dealing with the lies he told me Very untrustworthy! Now im dealing with the lies he told me More

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Direct on my options and took the time to explain thoroughly. Did not mind repeating himself until I felt comfortable. thoroughly. Did not mind repeating himself until I felt comfortable. More

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My experience was great. I came in as a nervous first time buyer and left with a new K5. Yafett was very helpful and educated me on my options for my first major purchase as I came in as a nervous first time buyer and left with a new K5. Yafett was very helpful and educated me on my options for my first major purchase as well as my credit. I am in love with my brand new k5 and KIA has for sure gained a lifetime customer. More

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Our salesman Troy Hill was absolutely fantastic! I called him, told him exactly what car I wanted, he got the car ready at the price we wanted when we arrived. Drive home with our new car. I w I called him, told him exactly what car I wanted, he got the car ready at the price we wanted when we arrived. Drive home with our new car. I will definitely go back for my next purchase. More

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I would like to extend my sincere thank you to an awesome team of guys from start to finish. Scott, Yafet, Amir and Jonathan. These are the men that I had the opportunity to help assist me in purchasing my team of guys from start to finish. Scott, Yafet, Amir and Jonathan. These are the men that I had the opportunity to help assist me in purchasing my 2026 Kia Sportage Wolf gray vehicle. I had been to numerous dealerships throughout my search and once I came here to Southwest Kia, service was phenomenon. First time entry, I was welcomed in not only by young lady at front desk, but to everyone I passed by. Yafet took the time and assisted my 85 year old mother with a cup of hot chocolate, small actions says a lot. I will be referring others to this location. This team rocks! More

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I emailed Jonathan Smith with a finance question. No response. Then I used the internet chat feature to ask him if he saw my email. I got a response from the SALES team. They read my email and sa No response. Then I used the internet chat feature to ask him if he saw my email. I got a response from the SALES team. They read my email and said they would provide help. Never heard from them again. Therefore I asked my same finance question to a different Kia dealer, where I purchased my car. Heard a response immediately. And they fixed the finance error! So now I'll never go to Southwest Kia again and will be returning to the original dealer even though they are hours further away. That's how much Jonathan Smith has ruined Southwest Kia. All he had to do was respond to an email. More

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The staff was very friendly and Dayten was very helpful and informative . Very pleased with our purchase and informative . Very pleased with our purchase More

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