Ause Al-Barghuthi
Ause Al-Barghuthi at Southwest Kia - Dallas

Ause Al-Barghuthi

Client Service Advisor

Southwest Kia - Dallas

39650 LBJ Freeway South
Dallas, TX 75237

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5.0
36 Reviews

I’m Ause Al-Barghuthi, a Client Service Advisor at Southwest Kia Dallas, dedicated to making your service experience as smooth, transparent, and stress-free as possible. I’m here to be your point of contact for all things maintenance and repair—ensuring your vehicle gets exactly what it needs, when it needs it. With a strong focus on communication and customer care, I take the time to explain every service clearly and honestly, so you can make informed decisions with confidence. Whether you're in for a quick oil change or a more complex repair, I’ll keep you updated every step of the way. At Southwest Kia Dallas, we treat every vehicle like our own—and every guest like family. I'm proud to be part of a team that puts your safety, time, and satisfaction first.

Languages Spoken

Arabic Arabic

English English

5.0

36 Reviews

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36 Reviews of Ause Al-Barghuthi

September 19, 2026

Dealership Rating
Employee Rating

Excellent Service, Especially Julian Friendly and nice I like the attention and excellent information about the service. More

by mama_6319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Querino

Sep 21, 2026

Southwest Kia - Dallas responded

Thank you for the fantastic review of Southwest Kia! We're happy to hear Julian and the team provided excellent service. We look forward to seeing you again!

September 18, 2026

Dealership Rating
Employee Rating

Great service! Was treated with respect. Everything was explained to me and I am glad I got my service done there. More

by Yalcorta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 21, 2026

Southwest Kia - Dallas responded

We are happy to hear our team took such good care of you! Thank you for choosing Southwest Kia and for sharing your support. We'll see you next time!

September 16, 2026

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The service department was so great I ended up buying a car from the dealership! I’ve been to 3 Kia dealerships in DFW and this one is by far the best. More

by travish737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Querino

Sep 16, 2026

Southwest Kia - Dallas responded

We're grateful for your business and thrilled to hear you had such a positive experience with our service department at Southwest Kia. Thank you for choosing us, and for sharing your feedback. Congrats on your new car!

September 02, 2026

Dealership Rating
Employee Rating

I have been going to SW Kia Dallas and Jeff was my service advisor before he got promoted to manager. He was always so nice and welcoming. He still remembers me when I go in to get service done and wi More

by mykidsmylife83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jorge Malagon, Jeff Thorpe

Sep 03, 2026

Southwest Kia - Dallas responded

Thank you for your kind words! We're proud to have you as a loyal customer at Southwest Kia, and we'll be sure to pass along your feedback to Jeff. We look forward to seeing you next time. Safe travels!

July 29, 2026

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Employee Rating

Helpful and friendly. Keep you informed . Like they suggest things to be done but don’t push the sale. More

by DRockMorehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Southwest Kia - Dallas responded

We love hearing this! Thank you for choosing Southwest Kia and sharing your feedback about our team. See you next time!

July 22, 2026

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Employee Rating

The service department is inadequate. Not enough technicians to do repairs. I can only commend the service advisors. Especially Jorge and Ause they seem to really care about their custome More

by elou62
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Jorge Malagon

Jul 28, 2026

Southwest Kia - Dallas responded

We appreciate you taking the time to leave us some feedback. However, I apologize for your recent experience. We have taken on more customers, and we are expanding our technician base. If you'd like to discuss this further, please don't hesitate to reach out. Thank you. Jeffrey Thorpe - Service Manager - 469-772-7287

July 02, 2026

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Employee Rating

Service was very good my associate was very nice helpful and considerate very professional helpful. More

by malcolmfrananza
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Southwest Kia - Dallas responded

Malcolm, it means so much to us to see your review! Thanks from the team at Southwest Kia.

May 30, 2026

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Employee Rating

My service advisor Auost was the. absolute best ! He always make sure that he is very attentive to my concerns or needs concerning my vehicle . He always go beyond the call of duty ! H More

by Latundranbrown
Service Communication
Recommend Dealer
Yes
Jun 01, 2026

Southwest Kia - Dallas responded

Thank you for sharing your feedback about Auost and our team at Southwest Kia! We’re here to exceed expectations and your shout-out will be shared. Safe travels ahead!

May 27, 2026

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Employee Rating

The manager over the service advisors is excellent and so is service advisor Aus. . Thank you! More

by Marisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Gomez, Jeff Thorpe

May 28, 2026

Southwest Kia - Dallas responded

Hi Marisa, thank you for sharing this! We’re thrilled to hear our service manager and Aus took great care of you. We appreciate your feedback.

May 09, 2026

Dealership Rating
Employee Rating

I want to give a huge thank you to Ause and Julian for the outstanding customer service they provided. From start to finish, they were professional, knowledgeable, honest, and truly went above and beyond More

by J Maitland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julian Querino

May 11, 2026

Southwest Kia - Dallas responded

J, thank you for choosing Southwest Kia and for sharing your rave review of Ause and Julian! Your kind words mean the world to us, and we truly appreciate your business. Our team is always glad to make you feel welcomed and valued as we strive to give our guests the best. See you next time!

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