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Garfield Simpson
Garfield Simpson at Hollywood Kia

Garfield Simpson

Sales Manager

Hollywood Kia

6011 Pembroke Rd Lot B
Hollywood, FL 33023

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4.4
317 Reviews

Industry Experience

11 yrs, 8 mos

4.4

317 Reviews

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317 Reviews of Garfield Simpson

September 21, 2025

Dealership Rating
Employee Rating

Great, service quick, fast, kind and polite. I would recommend friends thk you Kia t More

by octavia_hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon

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Sep 21, 2025

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hollywood Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

September 15, 2025

Dealership Rating
Employee Rating

Never again horrible, misrepresenting and misleading from sales to finance I would never refer anyone there More

by Unknown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alexis Acosta, Jhonny Rodriguez, Eliannis Perez, Victor Llano

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Sep 18, 2025

Hollywood Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

September 07, 2025

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Employee Rating

Very nice people but service takes to long with appointments. After appointments take 3 weeks to be schedule. More

by SONIAGONZALEZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: STEVEN RUTH. He went the extra mile for me.

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Sep 08, 2025

Hollywood Kia responded

Thank you for your review, Sonia. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 06, 2025

Dealership Rating
Employee Rating

Richard lis the best , Kia Service excellent and speedy work , Happy to choose this brand More

by Mauricio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Yitzhakc Ramirez, Christopher Watson, Ryan Hall, Irene Guillama, Kenneth Nunez, Victor Llano

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Sep 06, 2025

Hollywood Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hollywood Kia. We look forward to having you as one of our valued customers for many more years to come!

August 27, 2025

Dealership Rating
Employee Rating

Great experience with all components of the Kia staff. From the GM,sales dept, finance amd service dept. Im always well taken care of at Hollywood Kia. More

by Baptiste79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abriam Fonseca, Dean and Ray in finance

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Aug 27, 2025

Hollywood Kia responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 26, 2025

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Employee Rating

Ive gotten 3 cars from Hollywood Kia and they always go above and beyond. The customer service is excellent and if you have an issue they listen and do their best to resolve it. Abriam,Garfield, Ray, Richa More

by Baptiste79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Abriam Fonseca (Sales),Dean (GM), Ray (Finance), Richard (Service Dept) and another manager in finance. I forgot his name. My apologies.

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Aug 26, 2025

Hollywood Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 26, 2025

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Employee Rating

Kevin Mullins was outstanding as my service provider from start to finish EXCELLENT service thanks More

by SUNFLOWERTIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Hall, Irene Guillama, Kenneth Nunez , Kevin Mullins

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Aug 26, 2025

Hollywood Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 18, 2025

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Employee Rating

Been coming here for years! Best attention to detail and great knowledgeable staff. Alex Ojeda was great and Garfield! More

by ycamacho0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alec Ojeda

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Aug 18, 2025

Hollywood Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 13, 2025

Dealership Rating
Employee Rating

Carlton was great, patient and was able to give us instruction on use of the vehicle More

by jacohen54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlton Hargrove

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Aug 13, 2025

Hollywood Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!

August 13, 2025

Dealership Rating
Employee Rating

Everyone one was nice and helpful especially my salesman Alex. I had a couple of questions about how to work things on my new car and Alex went out of his way to help me. More

by sharonlumpkin93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 13, 2025

Hollywood Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hollywood Kia.

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