Garry J. II

I loved my overall experience at this dealership. Garry has been amazing, so humble and understanding. I has read some great review before visiting and I got to know why. They are very serious about Garry has been amazing, so humble and understanding. I has read some great review before visiting and I got to know why. They are very serious about closing the deal and provide really good discount. I would recommend them to anyone looking for good car with good deal. Thanks Garry, Aldo, Mario and Qasim. More

Helpful 0

Report | Print

Overall, Honda McGrath of St. Charles is a great dealership with plenty of inventory so I was not worried about them selling out of the car and color I wanted. Garry helped me out Charles is a great dealership with plenty of inventory so I was not worried about them selling out of the car and color I wanted. Garry helped me out and I test drove a new civic on a Friday and let him know I was test driving a couple cars that day so wasn’t going to make a purchase that day and he respected that and still gave me great customer service! Went in the following Monday night to buy a civic. Garry was helpful and explained every step of the car buying process and kept me updated on everything that he was doing. It might have been more crowded than usual for a Monday but it took over 4 hours to drive off in the car. When I got to financing, they tried to sell me gap insurance even though I was putting down a large down payment. Once I pointed that out, he agreed I didn’t need gap insurance. I just felt that was a little deceptive trying to get me to purchase additional coverage they knew I didn’t need. But he also noticed the APR was higher than it should be so he got that fixed which I appreciated. More

Helpful 0

Report | Print

I LOVE the unbelievable customer service at McGrath Honda in xx. Charles. That's why I bought 2 cars there. Garry was amazing! in xx. Charles. That's why I bought 2 cars there. Garry was amazing! More

Helpful 0

Report | Print

This was the first time I purchased a car from someone other than a person I knew. Gary was my salesperson and I can't say enough good about him. He was knowledgeable and didn't push me one way or the o other than a person I knew. Gary was my salesperson and I can't say enough good about him. He was knowledgeable and didn't push me one way or the other. He was patient and let me make the decision that was best for me. They were real busy the day I went and Gary was such an all around nice guy it made the time fly by. I would definitely recommend Gary if you are in need of a car. He was awesome! I also worked with Christian in finance. He was awesome too! He presented all my options and worked to get me the best rate. He explained warranties but was not pushy about it. He was a nice guy. He helped to make my buying experience a good one. I briefly talked with Lanell the sales manager. I didn't think at one point the sale was going to happen and he assured me all would be ok and it was. I really did get the feeling they were all working for me. I am so grateful all worked out. I LOVE my new car. More

Helpful 0

Report | Print

I recently purchased a car from Honda in Saint Charles and I couldn’t be happier with my experience. The staff was friendly and accommodating. Garry, my sales rep went above and beyond to ensure I found t and I couldn’t be happier with my experience. The staff was friendly and accommodating. Garry, my sales rep went above and beyond to ensure I found the right car that fit my needs. My husband and I both have bought cars from this location and we highly recommend Honda in Saint Charles to anyone in the market for a new vehicle and be sure to ask for Garry!! More

Helpful 0

Report | Print

Gary was great, low pressure but answered all our questions and was attentive to all our needs and what we wanted. Would definitely recommend him to future buyers. questions and was attentive to all our needs and what we wanted. Would definitely recommend him to future buyers. More

Helpful 0

Report | Print

It was a very pleasure experience, nice peoples and very smooth transaction, I would definitely buy again. smooth transaction, I would definitely buy again. More

Helpful 0

Report | Print

Wonderful staff. One in particular, Shane De Lao, fantastic; he took care of me until the end of the transaction. He really convinced me with his charismatic personal One in particular, Shane De Lao, fantastic; he took care of me until the end of the transaction. He really convinced me with his charismatic personality. I had my HRV. Honda St. Charles should be very proud to have someone like Shane. Go to Honda St. Charles and ask for Shane De Lao. He will take excellent care of you. WAY TO GO DHANE DE LAO!! More

Helpful 1

Report | Print

Garry was great to work with. They even stayed late to close the deal that day! I left very happy! They even stayed late to close the deal that day! I left very happy! More

Helpful 0

Report | Print