Gary Abrams | Page 42

I can't say enough about ALL of the employees at Burlington KIA. While customer service is something that we all may take for granted, these guys TRULY come through for the consumer. I went in on Burlington KIA. While customer service is something that we all may take for granted, these guys TRULY come through for the consumer. I went in on a Friday night with my mom (who just bought her OWN KIA) and didn't expect much. However, when Gary met us at the door, I knew that the experience that we were going to have was going to be one of pleasure. He took us through every step. He allowed ME to pick out the KIA that I had wanted. He didn't "direct" me, so to speak of what he "thought" I should have. Gary took the time to ask questions, learn some of my interests and was able to share a laugh or two ALL while getting the job done. One test drive and I was hooked. Gary knew that I wanted this new car in thw worst way. He took the time to lead me through ALL facades of the financing. Alas, my credit was not great. Yet, here is where Burlington KIA kicks major ass! Gary, Rich York and the ENTIRE staff jumped through hoops to put me in my brand new Alien green Kia SOUL. They are NOT afraid to explain and try different ways to put the customer in the vehicle of their choosing. Gary and Rich stayed until after 10:00 pm that night to complete all necessary paperwork and ensure that "Bob" (my SOUL's name!) was in great shape to be taken to his new home! With their help and the help of both my mother and father, I am now driving the car that I fell in love with nearly one year ago. Like the commericial for the Kia SOUL says "You can get with this, or you can get with that" ... I will ALWAYS get with Burlington Kia. They are an amazing group of guys that deserve much praise and many many thanks. I have already reccomended others to the dealership. More

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My husband and I are AAA members and we had been searching for a new SUV that would fit in our garage. It seems that most mid sized vehicles had gotten somewhat "larger" until I discovered the KIA S searching for a new SUV that would fit in our garage. It seems that most mid sized vehicles had gotten somewhat "larger" until I discovered the KIA Sorento. Great dimensions, V-6, lots of "tech" and AAA pricing which was great. We arrived with our pricing on an early Friday evening and were greeted by Rich York sales manager. Our sales person, John Lockett took my husband for a test drive. Very nice vehicle and it was a painless transaction as promised. They price matched the best AAA price and also the trade in price that we had received from other dealers. Also, received wheel locks(very important) and IPOD cable. Gary Abrams assisted us with the SAT radio and Navigation and other features at delivery. Service dept. personnel also very nice and put on wheel locks upon arrival. People, listen up....do your homework and get a good price from a buying service and negotiate off of MSRP/ Invoice. You'll do fine. It is worth checking out Burlington KIA. I hope my hubby has many happy years of safe and trouble free driving with his Sorento. He deserves it. FUNNY STORY:Somehow, the New York Jets license plate frame from his trade in vehicle was lost. I will have to get Mr. NY Jets a new plate frame. Maybe I could put the Eagles plate frame on the FRONT of the car for me! HA HA! More

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I was looking to buy my first new car. This dealer was my first of many places I visted. I was so happy with The dealer I return and they help me buy my first new car,Gary was so helpful. Eveyone was so help first of many places I visted. I was so happy with The dealer I return and they help me buy my first new car,Gary was so helpful. Eveyone was so helpful and made me feel comfortable about making this purchase. More

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All I have to say is Gary is the best!! From the moment we met him he kept me and my father laughing and made the sales expierence wonderful!! He worked with our budget and was able to suprise me with the we met him he kept me and my father laughing and made the sales expierence wonderful!! He worked with our budget and was able to suprise me with the car I thought we could not afford!! He made my day and im so happy with my purchace I would recommend this dealer and dealership to evceryone!! Thanks so much again Gary for being so great!! More

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Gary's exuberance was quite evident from the moment my wife and i drove up to the dealership. You could tell he enjoyed his job. He was very patient with us as we worked through our decision. We never f wife and i drove up to the dealership. You could tell he enjoyed his job. He was very patient with us as we worked through our decision. We never felt rushed. Along with his patience he was well informed about Kia products. We would highly recommend Gary to any of our friends or family. Thanks Gary for making this decision as painless as possible. More

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I had the great exprience at Burlington Kia! Gary my saleman took the time to get me the deal I wanted and payment. I ended up getting a great brand new Sportage. Gary went over the whole car and al saleman took the time to get me the deal I wanted and payment. I ended up getting a great brand new Sportage. Gary went over the whole car and all the features with me. He took the time even on a Friday night when I purchased my 2011 Sportage. It was a pleasure working with all the staff involved getting me into a great new SUV! Thanks again guys! Christine Price More

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I would have to say this was the best experience i have ever had with a dealer. I been to other dealers to look at cars. This was the best. Gary (forgive me but i dont remember how to spell his last name) ever had with a dealer. I been to other dealers to look at cars. This was the best. Gary (forgive me but i dont remember how to spell his last name) Abrams? Was phenomenal. I walked out with a Brand new Kia Soul 2011. They worked with me about the car i was looking for. They found the car i wanted and got it to me the next day. I have already told my co-workers to come to this dealer if they are looking for friendly service and a Kia is in their minds. More

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Gary Abrahms was courteous and friendly. From the start he asked us what kind of car we were interested in and our price range. He showed us cars in that price range and brought some other suggestions to he asked us what kind of car we were interested in and our price range. He showed us cars in that price range and brought some other suggestions to our attention. He was patient while we inspected and drove a number of cars. Gary and several other folks, including Mike Barse, stayed hours late after closing to complete the sale. We thought the final price was fair and the entire transaction was professional. One suggestion - I didn't expect to close the deal at that time and so I came unprepared for the tag transfer and without the vehicle I would I have traded in. That is the only snag in th eoperation but it did not take away from the sales experience. More

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When I went to Burlington Kia, I knew that I had a Sorento in mind and needed to trade in my car. I had been to another Kia dealer and they did not listen to the things that I wanted which I made cle Sorento in mind and needed to trade in my car. I had been to another Kia dealer and they did not listen to the things that I wanted which I made clear when I walked into the showroom. This caused the other dealer to give me a very high payment quote and thus lose a sale. Gary listened to all of the things that I was looking for from the very beginning - from color of the Sorento to my monthly payment requests. Both Gary and the Financing Department worked with me to allow me to purchase the car I was looking for at a price that worked for me. It has been a month and I love my new Sorento! More

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Informative, knew everything about the car. Got us the exact car we wanted with no hidden, extra costs. Had a flat tire the 3rd day of ownership, they fixed it , free of charge. The best dealership we h exact car we wanted with no hidden, extra costs. Had a flat tire the 3rd day of ownership, they fixed it , free of charge. The best dealership we have ever bought from in our 35 years of marriage. More

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