Gary Alger | Page 56

Great job service work experience won't go no way else. Nice people and great service with Lisa always helping me to get a appt Nice people and great service with Lisa always helping me to get a appt More

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Great service, nice friendly service , got me right in within one day from calling to set up the appointment. Pretty quick service as well I was in and out in just over an hour. within one day from calling to set up the appointment. Pretty quick service as well I was in and out in just over an hour. More

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Very good. Quick service I called and emailed on Very good. Quick service I called and emailed on Friday morning asking for an appt to have my Jeep inspection done before March 1st. No one ca Very good. Quick service I called and emailed on Friday morning asking for an appt to have my Jeep inspection done before March 1st. No one called me back for an appt. So Saturday morning I called again, and the Service department was slow so they fit me right in that day. More

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Loyal Chrysler customer having purchased four vehicles including three T&C minivans. Very expensive $850 thermostat and gasket replacement in a 2008 T&C Minivan!!! Work wasn't done correctly the first t including three T&C minivans. Very expensive $850 thermostat and gasket replacement in a 2008 T&C Minivan!!! Work wasn't done correctly the first time. The next day returned with smoke/steam coming out of the engine compartment and was told it was residual burnoff. A week later returned again to find out plastic thermostat housing had been over-torqued and cracked allowing coolant vapor to escape. Dealership repaired the vehicle but took lost the car for another day. Service advisors are apathetic with customers. For example, my request to have a receipt emailed resulted in receiving a blank sheet of paper. I understand mistakes happen but this is work dealerships do day in and out and they didn't seem to get anything right. Escalation to the service manager was effectively a waste of time. He made references to check the "Internet" in an email response rather than provide a specific link to the material he was referencing. Bottom line ... I have very low confidence in the quality of work that was done and obviously given the price overall value was abysmal. You can do better than this dealership. More

by BamBam Verified Customer Verified Customer

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Experience was very easy, quite quick and the service staff were a delight to work with. Very happy with experience. I would recommend to business contacts and friends. staff were a delight to work with. Very happy with experience. I would recommend to business contacts and friends. More

by thedana Verified Customer Verified Customer

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Took way too long for a oil change and tire rotation. My time is valuable and I did not appreciate wasting 1 hour and 45 minutes time is valuable and I did not appreciate wasting 1 hour and 45 minutes More

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Service Everything went well. Called with the issue at hand, they got me in the next day, and fixed the problem in a timely fashion. Very satisfied. Everything went well. Called with the issue at hand, they got me in the next day, and fixed the problem in a timely fashion. Very satisfied. More

by chriscoke77 Verified Customer Verified Customer

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I had a great experience with the Cortese service department nick was very helpful thanks Cortese!!all of my service work was done timely and complete department nick was very helpful thanks Cortese!!all of my service work was done timely and complete More

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I’ve been taking my Jeep to cortese since October for a skipping/jumping when i accelerate. They changed out a brake sensor that was around $200 and it didn’t fix the problem. Along with their insane renta skipping/jumping when i accelerate. They changed out a brake sensor that was around $200 and it didn’t fix the problem. Along with their insane rental car fee, i continued to take it there. They haven’t even came close to figuring out the issue so i took my Jeep to west Herr is Greece. Problem was fixed within a few hours. I NEEDED NEW SPARK PLUGS?????? This has been a very frustrating last 4 months and seriously all i needed was spark plugs. I won’t ever take my Jeep back there. Waste of my time. More

by aubreyloquasto Verified Customer Verified Customer

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I appreciate the Service that was performed on my vehicle as well as the courtesy from Rob when explaining what was wrong with my vehicle and it being fixed I look forward into having my vehicle serviced ag as well as the courtesy from Rob when explaining what was wrong with my vehicle and it being fixed I look forward into having my vehicle serviced again in the near future thank you so much More

by kgbrobinson1 Verified Customer Verified Customer

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