Samantha Cortese

"Excellent customer care"

- fbg14619 Verified Customer

I inquired about buying a ram truck on line. I had a response the same night and it was easy to make an appointment to check vehicles. Their process was very streamlined with an emphasis on customer care.

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"Great Service, I thought I was slightly pushed hard into..."

- bccaryl Verified Customer

Great Service, I thought I was slightly pushed hard into the mopar coverage plan but hopefully it will be worth it at the end of my lease term.

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"Great Experience!! "

- heneka.sandra Verified Customer

I worked with Rick and he was amazing from start to finish! I felt welcome as soon as I walked in he was helped through the sales process. He was very transparent about the pricing- letting me know what features would cost a bit more and where I could save money. Samantha stepped in to help me with some of the paperwork when Rick was out, and then Dave in the finance department worked through the payment process with me.

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"Excellent"

- Alp Verified Customer

My experience with Samantha and Todd dewind was great, very helpful. They were able to work with me and getting me out of my lease and into a new Jeep lease. Will recommend.

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"Purchase vehicle"

- john0789 Verified Customer

Everything was great from when I first walked in until we drove our new van away. The people in the collision shop were very helpful and supportive too.

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"Very low pressure cordial environment "

- wst2378 Verified Customer

They did a very good job of going through the pros and cons of leasing and buying. As it happened this year, the purchase option was superior to lease. Employee pricing, rebates and o% financing were all positive. John R did a great job taking me through the process.

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"Knowledgeable salespeople and great service. "

- christine.delucia.5 Verified Customer

I had a great experience at Cortese Jeep. My salesman John Cortese was extremely knowledgeable about the different models and helped me decide what was the right model for me based on my wish list. They were very fast coming back to me on pricing and options and rebates and the entire experience was very pleasant and stress free!!!

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"Excellent dealership that takes care of you"

- garnetlips73 Verified Customer

Recently moved from out of state and needed a newer vehicle after having my old van looked at and the repairs being too much. Hector shuttled me from work back to the dealership and after I told him my issues with the van and afraid to get a new car, he told me how great Cortese is to their customers and walked me in and got a salesman to help me. Hecor is fantastic and so professional & kind! I then worked with Dylan who was great in listening and making sure my needs were met. Then there's Dave in finance who totally went out of his way to get us a great deal that worked perfect for us! Amazing man & great at what he does!! He & Dylan truly helped us out and got us exactly what we wanted and more. After the purchase, there were a couple minor issues needing attention that they took care of immediately. Even the owners daughter, Samantha, called me and made sure all was taken care of and that I had a good experience. The best service my husband & I have ever recieved from a car dealership and definitely found our new one with moving to Rochester!! Highly recommended Cortese.

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"Simple, Easy, Fast"

- robertjschiller Verified Customer

Samantha and Dylan were very easy to deal with and made the car buying process quick and enjoyable from start to finish. I usually dread the thought of turning my lease and renewing because it's always a hassle. This time it wasn't. Thank you!

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"positive"

- amweber2004 Verified Customer

I didn't feel pressured or rushed, the staff was attentive and friendly. Todd was patient with my process of choosing a vehicle and answered all of my questions.

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