Gary Alger | Page 58
Service Manager Cortese Chrysler/Mitsubishi
Cortese Chrysler Jeep Dodge RAM Mitsubishi
2400 W Henrietta Rd
Rochester, NY 14623
609 Reviews
Write a Review609 Reviews of Gary Alger
July 08, 2019
Quick, easy, out the door service! My experience at Cortese Dodge was excellent. They fixed one recall but also another problem that I had been having. The recall I would never have not My experience at Cortese Dodge was excellent. They fixed one recall but also another problem that I had been having. The recall I would never have noticed as a problem until it became one but the problem with my back window was handled precisely. My rear window now works perfectly every time. More
July 07, 2019
Maintenance I needed a fuse replaced and the NYS inspection. The technicians were fast and knew what they needed to do, no nonsense at all. Thanks! I needed a fuse replaced and the NYS inspection. The technicians were fast and knew what they needed to do, no nonsense at all. Thanks! More
Other Employees Tagged: I do not recall the names. So I chose a random name in service
June 21, 2019
Pacifica recall Took care of a recall. Also addressed a separate concern I had regarding the fuel shut-off sometimes not allowing me to fuel the vehicle. Could not Took care of a recall. Also addressed a separate concern I had regarding the fuel shut-off sometimes not allowing me to fuel the vehicle. Could not fix same day because the part had to be ordered, but they ordered the part and let me know when it came in to schedule new service. Was provided a loaner and they even gave me a short ride to my house to retrieve my drivers license. Everything was good, no complaints. More
Other Employees Tagged: Jordan (service)
May 14, 2019
High quality service Nick my service writer it's very efficient at his job. the shuttle drivers were great. If you don't want to deal with online scheduling you can speak Nick my service writer it's very efficient at his job. the shuttle drivers were great. If you don't want to deal with online scheduling you can speak with Lisa, she is very pleasant. Lisa can coordinate your service reservation over the phone. Nothing but good things to say about the people at Cortese. More
Other Employees Tagged: Ryan Germeroth
May 02, 2019
helpful, carefully listened to me The service was prompt courteous, and reasonably priced. I was treated respectfully. Nice job! Oh, I appreciate the shuttle service and the drivers The service was prompt courteous, and reasonably priced. I was treated respectfully. Nice job! Oh, I appreciate the shuttle service and the drivers were polite and drove carefully. More
April 24, 2019
Efficient The team was friendly and fast. They Accommodated my requests and need for service at a sister company. It was a great experience overall. definitely The team was friendly and fast. They Accommodated my requests and need for service at a sister company. It was a great experience overall. definitely recommended More
April 24, 2019
I felt let down by dealer I trust I always bring my car to Cortese and I have to offer suggestions on service that they offer me. My heat wasn't working and they didn't check everythi I always bring my car to Cortese and I have to offer suggestions on service that they offer me. My heat wasn't working and they didn't check everything so I paid twice for the same issue. More
Other Employees Tagged: Byron Lyth
April 19, 2019
Not the best After every time my truck goes in and even my previous truck would get serviced I feel like something would happen or go wrong and I would have to go After every time my truck goes in and even my previous truck would get serviced I feel like something would happen or go wrong and I would have to go back and complain about the service. More
Other Employees Tagged: Derek Bridges
April 10, 2019
Awesome! The entire experience was I believe the best I've ever encountered for having service work done on my car you guys are the best from the lady that I s The entire experience was I believe the best I've ever encountered for having service work done on my car you guys are the best from the lady that I spoke with on the phone down to the service guys you guys are awesome man just want you to know that thanks so much for taking care of me and repairing my car More
April 05, 2019
Concerns that came in for where fixed but not happy about re Fixed my concern for noise from fan motor. Compleyed drag link recall but not happy with Rams fix for this. Now not able to adjust alignment. Calle Fixed my concern for noise from fan motor. Compleyed drag link recall but not happy with Rams fix for this. Now not able to adjust alignment. Called ram customer service was supposed to hear back but have heard nothing. More
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