"Awesome experience "
I went to the dealership for a simple oil change and tire rotation on my truck. After talking with Jerry Criter he suggested that he had some trucks that may lower my payments or at the very least upgrade for about the same. They had a fair selection to choose from and I finally saw one that I really liked. Jerry and his team worked extremely hard to make it happen quickly. I was surprised at how fast they worked out the deal. I got a great rate and twice the truck with little to no effort on my part. I am impressed and grateful for Jerry and the finance team. Great job.
Chase and Chase did a great job getting me in my new mustang! They worked very hard to get me where I needed to be!
Ms. Beasley was an excellent rep. for Five Star Ford in Lewisville. She is very courteous, helpful, and did not apply any pressure to hurry a sale.
Mr. Burdick explained every step of sales contract and other paperwork. I appreciated his help .
"really fun. "
me and friend came up there to look at a 2011 ford ranger but when got there it sold that day so we went ahead and looked around more. and looked at two trucks and i fell in love with the lifted white ford f150. our sales person was the best i've ever had. had sense of humor, helped to our needs and was just plan fun to be around ( Charleene Beasley ). she made the wait and everything and test driving more fun than it normally is. so if you need help i would go to her. if i ever buy another ford i would like to do business with her. Gary was quick and fast on financial and covered it all and got me a monthly payment lower than what i asked plus he had a nice watch like me. After all it was done i also got to talking with Joseph on guns and that was great too overall a nice visits and nice people, i sadly did forget the manager than helped me out with it so i do apologize that i missed his name but he was also great guy i believe his name was Chase tho. overall five star is a great name for them.
"Excellent customer service!"
Our salesman, Mr Jerry Crider, was very polite and very helpful. Concerned about our needs and wants. The whole dealership was very helpful and very friendly.
"Leased a new For Taurus -Whole staff was friendly, efficient"
On 5-22-18 I leased a new Ford Taurus. All three of the staff (Tom Andrews the Finance Director, Zack Perez the Salesman and Gary Burdick the Finance Manger) I worked with were very thorough and efficient. I also got a great deal on the trade in for my 2004 Yukon, even though it needed alot of work. In addition to the three staff I directly worked with, I was also introduced to the Tech guy Jared Swoboda, as well as the General Manager Kerry Cardwell. They even Synced my phone before leaving the lot. I would highly recommend this particular dealership.