Gary Calixte | Page 8

Wonderful experience Atlanti Hyundai did a great job. Everyone over there was great we're very professional and helpful with everything. And lwould refer anyone I know in Atlanti Hyundai did a great job. Everyone over there was great we're very professional and helpful with everything. And lwould refer anyone I know in the market for a car to go over there More

by RAINBOWGIRL01253 Verified Customer Verified Customer

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One of the best dealers on Long Island This is the second Hyundai Santa Fe have purchased from this dealer. The stock and price of their cars is better then anyone I have seen on Long Islan This is the second Hyundai Santa Fe have purchased from this dealer. The stock and price of their cars is better then anyone I have seen on Long Island. Gary Calixte is an excellent salesmen who took the time and worked very hard to see to it that we got the car and the price we needed. this is the first place I would go, for my next car. More

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Worst experience I ever had Let me preface this review by saying I have bought a few cars in my lifetime and this has been by far the worst experience. It started off fine the s Let me preface this review by saying I have bought a few cars in my lifetime and this has been by far the worst experience. It started off fine the salesman did his thing and we did the back and forth negotiations. I made it very clear what I was willing to pay and he made it clear that it was up to the finance department to see if they can make it happen. He was ready to rush the car out the door and for me to take it home that day but I kept explaining it depends on the financing. This is where things took a turn. I spoke to the finance guy and he came in way above where I initially told them I wanted to be. I knew in my gut I should have left then but I stuck it out. After going back and forth he was able to get the manager to lower the price and he would "play with the numbers" so I could be at a comfortable payment. Figuring we were squared away I went back to waiting and after a few hours I was brought over being congratulated on my new car and being asked to sign the lease. Because I didn't have a way to pay that day I was told I would be doing a 2 contract deal (one with and 1 without a down payment) and whichever I decided on would be the contract and that if I chose the no money down I wouldn't have to come in again. Much to my shock when I went to sign the contracts one was right (or so I thought) and the other was completely wrong with much higher numbers. Again having to go back and forth with one person then another person then the finance guy again finally it was supposedly straightened out and I had both contracts signed and was out the door (5 hours later) with a new car. I felt very uneasy about the deal for many reasons so I called my salesman to make it known and was basically told sorry I am SOL. So I reluctantly said ok I decided to do the no money down deal and that was supposed to be it. I get a call the next day saying I have to come into the dealership because I have to sign a new lease. Explaining it would have to be on the weekend he said no it has to be that night. I said there is no way and he said he would have someone come over to have me sign it. I get home and the guy is waiting. I start looking at the paperwork and I see some kind of warranty with a price of $1200. I was never informed about this and the guy couldn't explain it to me. Then on the lease paperwork I see wrong figures again (much higher than what I was told repeatedly). I tell him I am not signing it and he gets the dealership on the phone. I don't know who I spoke to (may have been the other finance guy) but he was very rude on the phone telling me that it is right and regardless of what I was told this is what the numbers were and he kept cutting me off. I flat out told him he can take the car back that I am not signing it and that is not what we agreed to. Needless to say nothing was signed. So I had to now go to this dealership out of my way after working a 12 hour day to deal with this. I walked in and had my salesman call over the manager to discuss the problems. I talked to someone who tried to explain the numbers and the admitted mistake on their part but was told I would have to pay more than I wanted and agreed to. Again I asked for the manager. The finance guy came over and was very rude again saying I knew what the numbers were and what the cost was despite the wrong information I was told (repeatedly) and what the paperwork originally said. I told him promptly I wanted nothing to do with him and to get the manager. Unfortunately I don't know the manager's name but the manager I dealt with was a real piece of work. He started off very nice as I explained the situation but when I stood firm saying I didn't want to do business with his dealership because of all the problems, the misinformation, etc he finally stood up and said "You are cutting off your nose despite your face and shame on you sir shame on you" and then walked away. I couldn't believe how he went from being understanding and nice to well screw you then if you don't want to do business. Now I had to deal with another higher up person (director of finance I believe) who explained the situation and listened to my side. He agreed there were a few mistakes made on his people's parts but ultimately I was stuck in the contract. Not being happy especially after dealing with the last manager we worked out a deal and I am now "stuck" with this constant reminder for 3 years. And on top of that they failed to submit the paperwork properly to my insurance company so I almost lost coverage until I provided the lease and sticker. Based on this experience I would like to first say I would NEVER go back to this dealership and I would definitely NOT recommend it to anyone Secondly i'd like to offer 2 pieces of advice to anyone buying a car: 1. NEVER NEVER NEVER take the car the same day unless you are 110% sure the contract is right, the terms are right, you ARE approved for financing versus pretty sure you can get approved for the rate you want, etc. Once the car is registered with the DMV and it leaves the lot you are stuck. 2. Make sure you read the ENTIRE lease contract line by line even if it takes an hour. They will always try to slip something in and if you are not careful or paying attention it can cost you. 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second sante fe and love it Great experience Love my new car Good people work there got my car same day good trade in value buy car on Saturday they feed you Great experience Love my new car Good people work there got my car same day good trade in value buy car on Saturday they feed you More

by aferriso Verified Customer Verified Customer

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STAY AWAY from these THIEVES! Worst experience I have ever had at a car dealership. Found out that they over charged us by $6,000!! AND LIED to about the car having heated seats (d Worst experience I have ever had at a car dealership. Found out that they over charged us by $6,000!! AND LIED to about the car having heated seats (didn't find out until we drove off the lot, guess the features of our actual car was not reviewed with us before we drove off for a reason)!! Then, we were called and cursed out by the sales rep for giving a "poor review" to corporate. NEWS FLASH- If you did your job, you would not had received a poor review! Tried to go down there at speak with management about being over charged and lied to about features. We were basically told they were not interested in helping us because "we cost the dealership money by giving them a poor corporate review". EXTREMELY UNPROFESSIONAL!! Stay away!! More

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EXCELLENT I went to Atlantic with another car in mind... BMW.... After 3 hours of sitting with GARY I changed my mind to get a 2105 Sonata Limited fully loaded! I went to Atlantic with another car in mind... BMW.... After 3 hours of sitting with GARY I changed my mind to get a 2105 Sonata Limited fully loaded!! Gary was excellent in informing me of every aspect of each car we went thru Im very pleased and very happy i had the opportunity to sit with him. I woke up still thonking about if i should have just got the bmw but after a ride on the parkway playing with every aspect of car im sold im happy and wouldnt change it More

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Genisis Gary and Tom were great. It was a pleasure working with the sales team to purchase my second Hyundai and the 5th Hyundai owned by me and my family. Gary and Tom were great. It was a pleasure working with the sales team to purchase my second Hyundai and the 5th Hyundai owned by me and my family. More

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The salesman will not give you the final price. Went in to lease a 2014 Elantra. Lovely car, The "deal" agreed to with the sales person went up by $40/month and 400-500 dollars on the "due at sign Went in to lease a 2014 Elantra. Lovely car, The "deal" agreed to with the sales person went up by $40/month and 400-500 dollars on the "due at signing," Unfortunately the car this is replacing is not drivable and I needed it to get to work, I spent several hours last night wishing I had walked out, Make sure you get the sales person to get you the all in numbers before you agree to anything. This experience reminded me why I was driving an 18 year old car. More

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Great and friendly team. I have bought 2 cars from there and both times have gone to the same sales associate Gary,he's great. and both times have gone to the same sales associate Gary,he's great. More

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I was familiar already with hyundai elantra 2008, but was not sure I m gonna buy another one. My sales person Gary Calixte took me for the test drive even i said i was driven one and show the difference how not sure I m gonna buy another one. My sales person Gary Calixte took me for the test drive even i said i was driven one and show the difference how company improve products. He was very dedicated to do his job and very knowledgeable, friendly, helpful, able answer all my questions.Sometimes dealers a very aggressive, try to force buy a car, so I was impressed how he treat me and I feel he really offering me a good product. I was expecting pick up my car within a week, because of snow storm and my bank early closing, they offered me better deal with wells fargo finance a and i was able drive my new car the same day within no more than 2 hours, thanks to hyundai financial staff. I would absolutely recommend this place for my friends to buy a car. THANKS!!! More

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