Gary Carson | Page 2

Does good work eyeryone friendly, clean cool well furnished waiting area with tv drinks and snacks furnished waiting area with tv drinks and snacks More

by DBBGRESHAM3330 Verified Customer Verified Customer

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Very courteous and quick with my service and also was very helpful with questions I had very helpful with questions I had More

by Jhelpenstell77 Verified Customer Verified Customer

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My visit to Tower Honda was a very good experience. Shannon Gonzalez was very friendly and helpful getting my new key fob programmed. She also had a problem with my right rear tire slowly loosing pre Shannon Gonzalez was very friendly and helpful getting my new key fob programmed. She also had a problem with my right rear tire slowly loosing pressure and activating the TPMS checked and repaired. The facility is clean and well organized. More

by MCTEE1273 Verified Customer Verified Customer

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I have always received excellent customer service at the Tower Honda Service Department. The staff always give service with a smile! Tower Honda Service Department. The staff always give service with a smile! More

by hbo091010 Verified Customer Verified Customer

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Tower Honda is a great place to get your car serviced with excellent advisors and workers. with excellent advisors and workers. More

by debbie Verified Customer Verified Customer

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Very professional, caring and quick to help us fix our car. You are highly recommended. car. You are highly recommended. More

by GOLDIE9591 Verified Customer Verified Customer

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I was very pleased with the service. All staff encountered was professional and very helpful. All staff encountered was professional and very helpful. More

by cynthiamurarah63 Verified Customer Verified Customer

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The waiting area is kept is top shape. The snacks and drinks a plus. The mini arcade for kids was a cool add. The snacks and drinks a plus. The mini arcade for kids was a cool add. More

by BROOKIEBARRIOS Verified Customer Verified Customer

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Tower Honda is one of the better car dealerships. The customer service is good and it’s nice that they wash your car. When you bring it in. Snacks and ice cream or a nice touch. The customer service is good and it’s nice that they wash your car. When you bring it in. Snacks and ice cream or a nice touch. More

by Doug 999 Verified Customer Verified Customer

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I appreciated the snacks/drinks in the waiting area. This was my 2nd visit to this service dept after a recent move. The first time was a much better experience. There was a several minute delay in b This was my 2nd visit to this service dept after a recent move. The first time was a much better experience. There was a several minute delay in being greeted after I pulled in. My appt was with Shannon but she was obviously in a hurry and wanted me to just leave the keys with no conversation and I had specific requests and questions. She listened but was obviously in a hurry and said one of the guys would write it up and be in to see me. That never happened - they just did work - turns out they did what I requested but I would have felt better if a service advisor and came and talked with me before starting the work given the hurried interaction and brush off Shannon gave me. When I went to check out I had to ask for the battery status report and there was an issue getting that and there explanation of the battery status seemed flaky compared to what I've received from other centers. My previous Honda dealer was in the Ft Worth area and it has far superior customer service than this dealership. More

by sewwoman Verified Customer Verified Customer

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