Gary Celotto | Page 26

great people/great service recently leased a 2015 Grand Cherokee from David Dodge, worked with Gary Celotto and David himself!! Both could not have been more honest and sincere recently leased a 2015 Grand Cherokee from David Dodge, worked with Gary Celotto and David himself!! Both could not have been more honest and sincere and was just a great overall experience- they made sure it was nothing less!! Mike in Wayne, Pa More

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Great Experience with Gary Celotto Car shopping is always a stressful experience. David Dodge and especially Gary Celotto, made the experience smooth and stress free. I recently purch Car shopping is always a stressful experience. David Dodge and especially Gary Celotto, made the experience smooth and stress free. I recently purchased a Jeep Grand Cherokee from them. Gary made sure to find the exact car I wanted although it was not available on the lot. When I came in to pick it up, he even had a representative from my insurance company on the phone waiting to talk with me, to immediately set up my insurance! Jan McGill, the financier worked wonderfully with me too; she was an excellent resource for the warranty packages and helped me see all the options. I highly recommend both David and the saleman, Gary! More

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EXCELLENT SALESMAN! I first want to say that everyone in the dealership is very friendly and willing to help. Gary was a wonderful salesman. He is very generous and deter I first want to say that everyone in the dealership is very friendly and willing to help. Gary was a wonderful salesman. He is very generous and determined, and he took the time to find the jeep I wanted and got it overnight. He did the paperwork that morning, so all I needed to do was sign. He also had the car detailed and ready to go when I got there. Gary made sure that I got within my monthly payment I wanted, and helped me figure out if I should lease or buy the jeep. I truly am in love with my choice and so thankful for having such a great salesman to help me out. I truly would recommend David Dodge to anyone who is looking for a car! More

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Horrible In April 2015 I bought a brand new 2014 white Dodge Challenger. Over the course of nine months I finally broke 3200miles. On Friday, January 8th I bro In April 2015 I bought a brand new 2014 white Dodge Challenger. Over the course of nine months I finally broke 3200miles. On Friday, January 8th I brought it in for the first time for an oil change and service since I was about to break 3000 miles. Everything went smooth. On Thursday, January 14th I made a call to your service department stating that there is a design issue I am unhappy with that I would like resolved… If you are not familiar with the Challenge models I will explain… In order to open the driver’s side or passenger side door the window must go down about one half inch. It than remains there until the door is shut, then rolls back up. When the temperature is below freezing, as it is most mornings now, both doors and windows are frozen. I must force the door open, risking breaking the window. Once the door is open, it will not shut. The window it in the up position, frozen, not allowing me to secure my door. This has happened multiple times causing me to DRIVE TO WORK IN THE MORNINGS HOLDING MY DRIVER’S SIDE DOOR CLOSED. When I open the passenger door I HAVE TO USE A BUNGIE CORD ACROSS THE CAR TO THE DRIVER’S DOOR, WHICH I AM STILL HOLDING SHUT, TO SECURE THE PASSENGER DOOR. It takes anywhere from 10 to 20 minutes for the car to warm up enough that the windows will go down so I can secure my doors. This needs to be fixed immediately. The above was stated to the service department over the phone and in person on the 14th. They seemed to care and wanted to make sure the issue was resolved. I then received a rental and went on my way awaiting a call in the next few days stating the issue has been resolved and I can pick up my vehicle. On Friday, January 15th I received a voice mail from your service department stating that my car was left outside overnight in the freezing temperatures to recreate the issue. Your service department then stated that there was a sheet of ice covering the car, HOWEVER the doors and windows operated properly without any issue. Since I am a full time first responder paramedic who works 16 hour shift 5 to 7 days a week, it took me a few hours to answer the voice mail. When I made contact with your service department, the absolute earliest I could come in was Monday, January 18th at 7:30am. I said I would be there at that date and time and was told my vehicle would be ready to go with no issue… I didn’t get to your service department until 8:00am. Your service representative assured me everything is working as it should without any issue. The receipt I received that had my original compliant written on it, but it also stated that the issue has been resolved. Since I was a half hour late, I expected to pay and by on my way, but my vehicle was not ready… Twenty minutes go by and my vehicle is still not ready... Now I am at risk of being late for work. I was the only customer in the service department… Around 8:30am my vehicle is pulled out front “ready to go.” As I am walking up to my vehicle I notice my driver’s side door is open… I get in my vehicle and the window is frozen in the up position and I am unable to secure my door. I drive right back into the service area with my driver’s side door open. Everyone seemed to disappear and the service representative I was dealing with was now dealing with a customer. She notices me standing there. I am making it known I cannot secure by door by trying to shut it multiple times without success and questioning why she told me everything was fixed when it clearly is not. She then tells me I need to let my car warm up before everything starts working properly and for my door to close… THE SAME PERSON TOLD ME MINUTES AGO EVERYTHING IS WORKING FINE WITHOUT ISSUES, NOW SHE TELLS ME IT NEEDS TO TAKE TIME TO WARM UP BEFORE IT WORKS. THIS IS THE ISSUE I BROUGHT IT IN FOR!!! IT’S ALL WRITTEN DOWN!!! AND IT WAS NOT FIXED AFTER MULTIPLE TIMES YOUR SERVICE DEPARTMENT TOLD ME IT HAS BEEN RESOLVED!!! NO ONE SHOULD HAVE TO WAIT TO CLOSE THEIR CAR DOORS BECAUSE IT IS COLD OUT!!! I’VE BEEN AN INFANTRY SERGEANT FOR SIX YEARS, BUT LESS THAN AN HOUR IN YOUR SERVICE DEPARTMENT HAS ME READY TO LOSE MY MIND!!! I got right back in the same rental I just dropped off and left. Once I pick up my Challenger today, I WILL NEVER step foot into David Dodge again. Not only did your company waste my money, but you also wasted my time. I selected all of the names below in the "employee's worked with" because when one of you fails a customer, you all fail. SGT David C. Curry Jr. NRP More

by davidccurryjr Verified Customer Verified Customer

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Glad I chose this dealership The convenience of the location and selection of vehicles were just some of the reasons my family chose to buy from David Dodge. I would recommend the The convenience of the location and selection of vehicles were just some of the reasons my family chose to buy from David Dodge. I would recommend them to anyone looking for a good deal. More

by reggiech76 Verified Customer Verified Customer

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ease of purchase My sales guy was Gary Celotto who did a good job helping me purchase the vehicle. The car had an exceleration issue and he took care of it promptly. My sales guy was Gary Celotto who did a good job helping me purchase the vehicle. The car had an exceleration issue and he took care of it promptly. The transaction was easy too. Only thing is, I do not recommend you ask this guy for directions to the dealership... Jan McGill, the transaction person did a thorough job running me through the paperwork and getting me signed up. More

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Excellent experience - friendly helpful staff After a few experiences at other dealerships David was a refreshing change - Gary Cellotto my salesman was great and was really trying to help me find After a few experiences at other dealerships David was a refreshing change - Gary Cellotto my salesman was great and was really trying to help me find the car that would make me happy - I didn't feel like he was just trying to make a sale. Jan McGill was awesome as well. Highly recommend David Dodge. More

by PFLYNNHENRY1 Verified Customer Verified Customer

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Excelent Deal / First Class Treatment I have owned / purchased more than 30 cars in my lifetime. This is the 4th vehicle I have purchased from David. They have recently completed a trans I have owned / purchased more than 30 cars in my lifetime. This is the 4th vehicle I have purchased from David. They have recently completed a transformation of their facility that makes it World Class. Clean, Indoor Service drop-off, everyone is friendly. I have owned Porsches, Lexus and been to every Premiere Dealership, David is in the game. The actual Sales experience was straight forward. I e-mailed Kimberly for their "Best" Internet Price, which she sent to me quickly. Once in the showroom I got the deal I wanted, quickly and drove my new SUV home that day. Thanks Kimberly and Gary and everyone that helped. More

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Good Service The staff at David Dodge was very friendly and courteous, especially Sales Specialist, Gary Celotto. I am very happy with my decision to go there. The staff at David Dodge was very friendly and courteous, especially Sales Specialist, Gary Celotto. I am very happy with my decision to go there. More

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Love my new challenger, gary was great! Wanted to lease a challenger, gary found the perfect one for us and had us in and out quickly with a great deal! I'm so happy we took the drive out fr Wanted to lease a challenger, gary found the perfect one for us and had us in and out quickly with a great deal! I'm so happy we took the drive out from philly! More

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