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Rick Gordon
Rick Gordon at Family Ford of Enfield
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Rick Gordon

General Sales Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.5
17 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

36 yrs, 11 mos

Languages Spoken

English English

4.5

17 Reviews

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17 Reviews of Rick Gordon

April 14, 2024

Dealership Rating
Employee Rating

I had a fantastic experience at Family Ford. My job has me traveling the majority of time and they had no issue managing conversation through text message. They adapted their norm to help me wit More

by nlarivee221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux , Ms. Sarat in financing. She was thorough, patient and kind. Amazing experience.

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Apr 15, 2024

Family Ford of Enfield responded

Thanks for your feedback on your recent visit to Family Ford of Enfield. It's great to hear that Billy, Rick, and our team were able to assist you and that you had such a positive experience.

December 11, 2023

Dealership Rating
Employee Rating

Great service. Always very knowledgeable. Nice person to deal with. Just another exceptional member of Family Ford of Enfield. More

by alicebrady60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Keli Morin, Ken Brown, Greg Ayers, Agnes Pusztai, Kim Moore, Colin Twigg

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Dec 11, 2023

Family Ford of Enfield responded

Alice, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

November 16, 2023

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Employee Rating

Don't go anywhere else. These gentlemen.and.ladies are the best. Great selection of vehicles at great prices. Honesty is big with me! I never have to worry there. Just for More

by alicebrady60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Keli Morin, Ken Brown, Greg Ayers, Agnes Pusztai, Kim Moore, Colin Twigg , Fitzi

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Nov 16, 2023

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield, Alice, we look forward to having you as one of our valued customers for many more years to come!

November 08, 2023

Dealership Rating
Employee Rating

I am always happy with my service at Family Ford of Enfield Keli and Greg are always nice and professional. More

by JGordon412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Greg Ayers, Kim Moore

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Nov 08, 2023

Family Ford of Enfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 05, 2023

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Employee Rating

We were very happy to do business at family ford and would recommend to others and close friends thanks More

by R. Corning
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Larouche, Gary Craven, Jorge Suarez, Billy Genereux, Stephen Fitzgerald, John Tranghese, William McGowan, Brendan Miller

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Nov 05, 2023

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

September 09, 2023

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Employee Rating

Aside from a few minor mix ups things went well Friendly, professional and helpful sales staff and associates. Very pleased with the transaction of my new car purchase. More

by rghaydon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Larouche

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Sep 10, 2023

Family Ford of Enfield responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 15, 2023

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Employee Rating

We just purchased a used Ford Explorer, Brendan & the team at Family Ford took great care of us. We are happy to recommend them to friends and family. More

by GinaCT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brendan Miller

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Jun 16, 2023

Family Ford of Enfield responded

Thank you so much for your excellent review, Gina! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Explorer, and don't hesitate to reach out if you need anything else.

June 11, 2023

Dealership Rating
Employee Rating

Always excellent service Agnes is always helpful when we have any problems have been long time customers More

by WRITETOGRANDMA
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Agnes Pusztai , Jorge sales person

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Jun 12, 2023

Family Ford of Enfield responded

Thank you! Anges and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

June 08, 2023

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Employee Rating

Customer focused service, quality work at a reasonable price and a pleasure to work with the representatives. More

by PJh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Keli Morin, Ken Brown, Greg Ayers, Agnes Pusztai, Kim Moore, Colin Twigg

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Jun 09, 2023

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 24, 2023

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Employee Rating

Had a great experience at Family Ford. Rick Gordon GM and Ray Lauer in Sales did a great job from beginning to end. Purchased a 2023 F150 and am very happy. I highly recommend this dealers More

by WARREN2828
Recommend Dealer
Yes

Other Employees Tagged: Ray Lauer

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May 25, 2023

Family Ford of Enfield responded

Warren, It's great to hear that we were able to help you out. enjoy your new F150. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

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