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Gary Eichman

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Gary Eichman

Gary Eichman | Page 15

Technician

Lugoff Chevrolet Buick GMC

825 US-1
Lugoff, SC 29078

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155 Reviews

Overview Reviews (155)

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155 Reviews

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155 Reviews of Gary Eichman

August 30, 2021

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Employee Rating

I made a quick appointment. It didn't take all day. The service people were very helpful and friendly. They asked if there was anything else they could help me with. I thought that was special. Thanks. service people were very helpful and friendly. They asked if there was anything else they could help me with. I thought that was special. Thanks. More

by JUSTJEN957

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Akshar, Austin Stephens, Robbie Wilson

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Aug 31, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for choosing Lugoff Chevrolet Buick GMC, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Trevor Reames, tdreames@gmail.com

July 20, 2021

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Employee Rating

Very bad customer service. They want answer the phone when you call. Want return your phone call if you leave a message. No one willing to help. when you call. Want return your phone call if you leave a message. No one willing to help. More

by struesdale

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Trevor Reames, David Acevedo

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Aug 06, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for providing this feedback, and I apologize for the lack of communication. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to me so that we can speak directly, I'd love to address your concerns in detail. If you would like you could also leave me your contact info, and I can reach out to you. Trevor Reames, trevorreames@lugoffchevrolet.com

June 28, 2021

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Employee Rating

The staff was nice and pleasant. I had no issues at all. They all make a great team, all I saw was smiles. They all make a great team, all I saw was smiles. More

by VERNONMORRIS70

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Akshar, Christopher Carr, Davis Stanley, Austin Stephens, Danny Thompson, Robbie Wilson

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Jun 29, 2021 -

Lugoff Chevrolet Buick GMC responded

Vernon, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Trevor Reames, tdreames@gmail.com

May 06, 2021

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Employee Rating

The people were very friendly and the service was great! Keep up the good work! Thanks a lot! Have a great day! All places should be this friendly! Keep up the good work! Thanks a lot! Have a great day! All places should be this friendly! More

by meghal8997

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 06, 2021 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

February 13, 2021

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Employee Rating

Service was outstanding. Gary does a great job. They are always very nice. I always take my truck there for service. I purchased my truck there too. always very nice. I always take my truck there for service. I purchased my truck there too. More

by Yalapa

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Feb 14, 2021 -

Lugoff Chevrolet Buick GMC responded

It's great to hear that Gary was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lugoff Chevrolet Buick GMC! Trevor Reames, tdreames@gmail.com

February 06, 2021

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Employee Rating

I've been a customer at lugoff Chevy Buick GMC for over 35 years. They have an excellent service department. Always willing to to take care of you. Joe always does an excellent job. 35 years. They have an excellent service department. Always willing to to take care of you. Joe always does an excellent job. More

by f.rollin

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Akshar, Christopher Carr, Brandon Graiger, Tysaun Reed

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Feb 07, 2021 -

Lugoff Chevrolet Buick GMC responded

Thanks for sharing your thoughts about your experience working with Joe and the Lugoff Chevrolet Buick GMC team. We appreciate your business and hope to see you again soon! Trevor Reames, tdreames@gmail.com

February 03, 2021

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Employee Rating

Great service I will be coming back for more services in the future no matter what the problem I know that they can fix it the future no matter what the problem I know that they can fix it More

by sle246

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Akshar, Christopher Carr, Tysaun Reed, Davis Stanley, Austin Stephens, Tyrone Stevens, Danny Thompson, Robbie Wilson

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Feb 03, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. We look forward to serving you for all of your automotive needs. Trevor Reames, tdreames@gmail.com

February 02, 2021

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Employee Rating

Service was completed in a timely and accurate manner. All service reps were polite and courteous. They seem to be very professional, and had all costumers satisfaction in there best interest. All service reps were polite and courteous. They seem to be very professional, and had all costumers satisfaction in there best interest. More

by SHEPPDAWG17

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Akshar, Christopher Carr, Brandon Graiger, Tysaun Reed, Davis Stanley, Austin Stephens, Tyrone Stevens, Danny Thompson, Robbie Wilson

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Feb 02, 2021 -

Lugoff Chevrolet Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Trevor Reames, tdreames@gmail.com

January 19, 2021

Dealership Rating

Employee Rating

I felt I had the best crew in the world they reallyProblems with it with the battery in the software I will say this there are wonderful to me I could not ask for a better crew to take care of m reallyProblems with it with the battery in the software I will say this there are wonderful to me I could not ask for a better crew to take care of my vehicle whenever I have problems that’s where it goes there at Lugoff then we did a wonderful job More

by amkes219

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Akshar, Christopher Carr, Brandon Graiger, Hunter Horton, Byron Latimore, Tysaun Reed, Davis Stanley, Austin Stephens, Robbie Wilson

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Jan 19, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com

January 07, 2021

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Employee Rating

I took my 2013 Avalanche in due to Motor problems. I was just unsatisfied with the entire evolution of events. My biggest problem was with communication, timing and the cost. just unsatisfied with the entire evolution of events. My biggest problem was with communication, timing and the cost. More

by Mmetts316

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

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Jan 24, 2021 -

Lugoff Chevrolet Buick GMC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? While we’re disappointed to learn that we didn’t meet your expectations, we’d love to try to turn things around and make sure the same thing doesn’t continue to happen. Trevor Reames, tdreames@gmail.com & Mark Conant, mhconant@aol.com