Gary Francois
Gary Francois at Herb Chambers Toyota of Boston

Gary Francois | Page 4

Service Manager

Herb Chambers Toyota of Boston

32 Brighton Ave
Boston, MA 02134

4.0
66 Reviews
4.0

66 Reviews

Write a Review

66 Reviews of Gary Francois

August 13, 2022

Dealership Rating
Employee Rating

My CAR HAD BEEN REPAIRED, BUT THE WOMAN AT THE FRONT DESK MADE ME STAND THERE FOR 30 MINUTES. And the service was terrible. It makes me feel very uncomfortable. More

by Li
Recommend Dealer
No

Other Employees Tagged: Tereza Guzman

Aug 16, 2022

Herb Chambers Toyota of Boston responded

Hi Li, We regret to hear about your experience and hope we can have the opportunity to resolve your concerns. Please reach out when you have time to devote to this discussion. I look forward to speaking with you. Thank you, Howie Reske - General Manager - hreske@herbchambers.com

July 26, 2022

Dealership Rating
Employee Rating

Great place to service your car and know you are keeping the maximum value of the car. It is well taken here. Service folks are friendly & great. More

by Elenafernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Cho, Tereza Guzman , Daniel Camara, Howie Reske, Steve Shlosman

Jul 27, 2022

Herb Chambers Toyota of Boston responded

Thank you for trusting the Herb Chambers Toyota of Boston team with the care of your vehicle! We're grateful for your support and look forward to your next visit!

April 16, 2022

Dealership Rating
Employee Rating

Excellent service, easy access, clear communication, and high quality facilities. Everyone is friendly, welcoming, and so helpful! 10/10 would recommend More

by nicoleterrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tereza Guzman , Ernesto

Apr 19, 2022

Herb Chambers Toyota of Boston responded

Thank you for taking the time to share this wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Toyota of Boston!

April 06, 2022

Dealership Rating
Employee Rating

Terrible job in service! Neglected to put my summer tires on and take my snow tires off. I pointed out the tires which were completely filling the back area of the car upon d More

by John D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sean Cho, Tereza Guzman , Daniel Camara, Steve Shlosman

Apr 06, 2022

Herb Chambers Toyota of Boston responded

John, reading this review is truly disappointing. I am so sorry we wasted your time by missing this specific service request. We are addressing what occurred with our team. I would love to discuss this with you, so we can find the best way to move forward. Please reach out at your convenience. Thanks, Howie Reske - General Manager - hreske@herbchambers.com

April 02, 2022

Dealership Rating
Employee Rating

Excellent Toyota dealership with a service department to match, The dealership has provided what my vehicle has needed to keep it reliable More

by oldkec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Cho, Tereza Guzman , Daniel Camara, Steve Shlosman

Apr 04, 2022

Herb Chambers Toyota of Boston responded

Thank you for your 5-stars! We're so happy that our team earned your positive feedback! see you next time! -Herb Chambers Toyota of Boston

March 28, 2022

Dealership Rating
Employee Rating

Was satisfied with the service but would suggest a more detailed look into car history such as suggesting to service if enough time has elapsed More

by Peterp1001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2022

Herb Chambers Toyota of Boston responded

Thank you for your honest feedback. We will take your comments into consideration for improving our customer's experience.

Mar 28, 2022

Peterp1001 responded

Enough already

March 26, 2022

Dealership Rating
Employee Rating

I bought my car here almost 3 years ago. I have always had a wonderful experience when I have my car serviced here. They are thorough and informative. I brought my car in yesterday for More

by Kmkling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Cho, Tereza Guzman , Daniel Camara, Allen Chery, Sarah LaRiviere

Mar 28, 2022

Herb Chambers Toyota of Boston responded

Thank you for your confidence in the Herb Chambers Toyota of Boston team! We appreciate your continued support and look forward to your next visit!

March 02, 2022

Dealership Rating
Employee Rating

Mr. Rrancois & Dan are Professional , Courteous, Knowledgeable, Managers, More Managers like them are the Best More

by maureenkatz15
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Daniel Camara

Mar 03, 2022

Herb Chambers Toyota of Boston responded

We're glad our team made this a great experience for you, Maureen! Thank you for being a Herb Chambers Toyota of Boston customer!

February 25, 2022

Dealership Rating
Employee Rating

The customers services are wonderful. I am recommended this place to anyone who looking for good services More

by Jbhyppolite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Perkings

Feb 28, 2022

Herb Chambers Toyota of Boston responded

Thank you so much! It means a lot to hear that our team earned your recommendation and we hope to see you again next time here at Herb Chambers Toyota of Boston!

February 20, 2022

Dealership Rating
Employee Rating

It was great there and great service I’m going there next time when I need it More

by Zito
Recommend Dealer
Yes
Feb 23, 2022

Herb Chambers Toyota of Boston responded

Thank you for your review, Zito! We look forward to seeing you next time at Herb Chambers Toyota of Boston!

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