Gary French | Page 3

New and Used car purchase Purchased new 2015 Escape with a trade of an Expedition purchased new from Palmetto Ford back in 2004. This is our third new car purchase in 20 years. Purchased new 2015 Escape with a trade of an Expedition purchased new from Palmetto Ford back in 2004. This is our third new car purchase in 20 years. Our experience has been good with Ford.. Same good experience from Palmetto Ford. Also purchased a used Escape for my son as a new driver. The Palmetto Ford team and leadership were professional and made it easy to do business, More

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Gary French is the BEST sales person to work with I have not bought a car since 2002 so I was not looking forward to the task at hand, but, Gary made it effortless. I told him exactly what I want the I have not bought a car since 2002 so I was not looking forward to the task at hand, but, Gary made it effortless. I told him exactly what I want then I got even more. There was no pressure either, he said he would just keep looking until he found that perfect car for me and he did just that. In addition I was able to get an incredible interest rate. All the papers were ready and waiting for me. I signed had my tutorial on all the gadgets and drove away. I have a beautiful new car and it was all in budget and effortless as I said. Big Big Thank YOU Gary. More

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Most efficient car buying experience My intentions was to purchase a new vehicle, but I was impressed with the team's ability to get me through the process with sense of urgency without p My intentions was to purchase a new vehicle, but I was impressed with the team's ability to get me through the process with sense of urgency without pressuring me. I noticed the excellent team dynamics at Palmetto Ford which contribute to a great customer experience for me. I'm very happy with my new Lincoln and I'm looking forward to doing business with this dealership in the near future. More

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Easy and painless I initially went in to take a look at some vehicles and it turned out to be a great experience. I drove in with a vehicle that I didnt want to give u I initially went in to take a look at some vehicles and it turned out to be a great experience. I drove in with a vehicle that I didnt want to give up and drove out with a vehicle I was in love with and a better deal than I anticipated! Awesome experience!!! More

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Great buying experience When my husband brought his old 1998 Ford Explorer in to be repaired at Palmetto Ford, I knew we would have to buy a new car because his old one was When my husband brought his old 1998 Ford Explorer in to be repaired at Palmetto Ford, I knew we would have to buy a new car because his old one was not worth fixing, We met Gary French and told him what we were looking for, He was so helpful finding just the right car for our needs and budget. For the last thirty five years we have always had great service at Palmetto Ford and this time was no different. Thank you Gary and Ron for your helpfulness. Nancy Needham More

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Easy and efficient First of all, Palmetto Ford was the only dealership local to us who had the vehicle on their lot that we were specifically looking for. They have a la First of all, Palmetto Ford was the only dealership local to us who had the vehicle on their lot that we were specifically looking for. They have a large inventory. We had a very busy week and were unable to dedicate days at a time looking and negotiating. We also knew exactly what we needed for our trade-in and what we were looking to pay for our new Ford Edge Sport. After a quick test drive one afternoon, Gary French took the necessary information to value our trade and let us go on our way to pick our children up from school without pressuring us on when we would return. The following Monday, Gary and my husband were able to take care of all discussion over the phone so that all we had to do that afternoon was stop by and sign paperwork. It was one of the easiest and most stress free car purchases we have made, and we feel that we will have a good experience dealing with them from here on out for service as well. It has been worth the small drive from Goose Creek! More

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Gary French and Anthony Tompkins - Great Job Tag Teaming Car buying in a dealership is not my idea of a fun way to spend time. I've done it so many times over my 66 years on this earth, that I really know t Car buying in a dealership is not my idea of a fun way to spend time. I've done it so many times over my 66 years on this earth, that I really know the drill. At it's best, the process is mind numbing. I especially find the lack of modern technology to support the "closing and signing" process to be a continuing headache for me as a customer, and for the back-office gentleman who has to do the best he can with it. But it takes way too long, and is only one step up from depending on pencil, pen and paper. I cannot remember the gentleman's name did all the behind the scenes paperwork at Palmetto Ford. But, he was extremely nice, and he did a fantastic job with process, given the technology he had available. On the sales side, Palmetto Ford made it about as good as it can get. Gary French was my first contact when I stopped by for just a brief visit, along with my wife who only about three weeks before, had open heart surgery. We just wanted to have a very quick look at some Ford F-150 trucks he had on the lot. Gary did not employ any high pressure tactics, and that was much appreciated. Then about a week later when we came back Gary was with another customer, and he asked Anthony Tompkins to work with us until he freed up. From then forward, Anthony worked with us on the vehicle we were interested in, and our trade-in. He did a great job with that. Toward the end of the "negotiation", Gary came back into the picture a bit more. I believe we got a good price, with all possible rebates factored in, and the exact vehicle and options we wanted. It was a bit more difficult for us to agree on the value of my trade. We really didn't care what the value of the trade was, so long as what we had to pay to net out the overall transaction was to our liking. This allowed Gary and Anthony come up with the deal that worked for us all. The truck was ready for delivery to us only one business day later, because I requested a spray-on bed liner, which by the way, looks terrific. Hopefully it will stay that way for a long time. I understand that it has a lifetime warranty (I assume the truck's lifetime (smiles)). We love the truck, and while this is only our first vehicle ever purchased at Palmetto Ford, if we are in the market for a new Ford or Lincoln in the future, Palmetto Ford Lincoln would be our first choice. More

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Gary French is Top Notch I usually don't leave reviews but I was so impressed by the level of service I received from Gary French, that I felt impelled to share. From first c I usually don't leave reviews but I was so impressed by the level of service I received from Gary French, that I felt impelled to share. From first contact I could tell Gary was a true professional, very knowledgeable and NOT pushy at all. He was able to negotiate me a great deal and I'm extremely happy! More

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An Emergency Car Purchase Upon the sudden demise of my 12-year old car in a town 4-1/2 hours from home, a sort of emergency car purchase became necessary. Every single person Upon the sudden demise of my 12-year old car in a town 4-1/2 hours from home, a sort of emergency car purchase became necessary. Every single person we interacted with at Palmetto Ford was cordial, sympathetic, helpful, kind and friendly as they made the fatal diagnosis of the 12-year old (new transmission required), helped us find a small SUV that matched our needs (not that many 4WD vehicles hanging around in Charleston we discovered), then retrieved it, prepared it and got it into our hands within 28 hours. The Ford Escape I now own was not the car I had planned to get ithis fall, but since the purchase timing was clearly not in my control, the beautiful sunset-metallic Escape I ended up with is perfectly meeting my needs. I am extremely happy with how everything turned out. And I'm quite sad that I won't be able to get my car serviced at Palmetto. Nothing like a car wash and a drive to and from work to make a service call less painful. More

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Always Great! This is the 3rd car I have purchased from Gary and I always get the best deal and service. I recommend him to everyone! Thank you again Gary! This is the 3rd car I have purchased from Gary and I always get the best deal and service. I recommend him to everyone! Thank you again Gary! More

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