Gary Graham
Gary Graham at Heritage Ford
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Gary Graham | Page 10

Service Advisor

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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5.0
151 Reviews
5.0

151 Reviews

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151 Reviews of Gary Graham

April 18, 2018

Dealership Rating
Employee Rating

Recall om my truck Job was completed in the estimated time. Waiting room was clean and hot beverages were available, along with wi-fi. Very pleased with Heritage Ford. More

by dick88ups
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 20, 2018

Heritage Ford responded

Great to hear it! Thank you for posting. I'm glad your visit went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 17, 2018

Dealership Rating
Employee Rating

one of the best truck buying experience ive had drove in kyle owen came out to the truck I was looking at was very friendly and knew all about the f-550.went in came to a agreement on price with out More

by DON 77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Owen, Chad Tobin

Apr 17, 2018

Heritage Ford responded

Don, We're glad to learn that you liked working with Kevin. Thank you for choosing Heritage Ford. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 06, 2018

Dealership Rating
Employee Rating

Vermont State Inspection The appointment was timely and the service provided excellent and again timely. I liked the added benefit of free inspections on my vehicle. Efficie More

by bjr49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 06, 2018

Heritage Ford responded

Glad to learn you received top notch service from our service team! We appreciate you taking the time to post. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 21, 2018

Dealership Rating
Employee Rating

Ford Escape 2010 & 2013 Ford Escape 2013 & 2010 We would like to thank you for choosing Heritage Ford for your recent vehicle needs. Here at Heritage Ford, we are consta More

by PaulC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

March 04, 2018

Dealership Rating
Employee Rating

Great service well done Well taken care of Gary was my service provider he is one of the reasons I am still with Ford. He is very honest and takes care of detail. Gary More

by Duke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 05, 2018

Heritage Ford responded

Duke, It's excellent that you received such top notch service from Gary. Thank you for sharing your thoughts. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 24, 2018

Dealership Rating
Employee Rating

Inspection and Maintenance I needed an inspection and a few items repaired. Gay was great to work with, kept me informed of my repairs and was able to get a rental when the rep More

by rugbyman2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 26, 2018

Heritage Ford responded

Glad to learn that you enjoyed working with Gary. We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 17, 2018

Dealership Rating
Employee Rating

Basic service done right I have owned several different car makes over the years. This is the first dealer that I have been able to get basic service like an oil change done More

by Chris Trapeni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 19, 2018

Heritage Ford responded

Chris, We appreciate you taking the time to write a review. I'm glad to learn that you've enjoyed working with our service department. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 14, 2018

Dealership Rating
Employee Rating

Excellent Quality work done in a timely manner. Always friendly and competent people in every department. The drive through lane on a rainy day was wonderful. More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 15, 2018

Heritage Ford responded

Lynn, Thank you for your kind words about our service department. It's very to nice to learn that you have received excellent service from our team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

January 08, 2018

Dealership Rating
Employee Rating

quick and painless! Great job, did all I asked and more! On time and very friendly....clean service area and nice and warm on a -20 day! Thank you Heritage.... More

by Merrill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Clifford, Mike LeClerc, Ryan Morriseau, Katie Smith

Jan 09, 2018

Heritage Ford responded

Merrill, I'm glad to learn you had an excellent experience at our service department. Thank you for posting your review on Dealer Rater! We appreciate your kind words. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 18, 2017

Dealership Rating
Employee Rating

shuttle the only down fall was the long wait for the shuttle then the extra long shuttle ride. i had given myself 1/2 hour to get back to work which is plenty More

by Alan James Beams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 22, 2017

Heritage Ford responded

Alan, I apologize for the troubles with the shuttle. I made sure the management team is aware of your experience. I'm glad to learn that your visit was otherwise o.k. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

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