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Gary Graham

Overview Reviews (102) Inventory (277)

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Gary Graham

5.0

Employee
Rating

5.0

Gary Graham

Service Advisor

Heritage Ford

1600 Shelburne Rd.
South Burlington, VT 05403

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Overview Reviews (102) Inventory (277)

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102 Reviews of Gary Graham

June 13, 2019

Dealership Rating

Employee Rating

"Positive, friendly, thorough "

- FordCustomer

Always a good experience working with Heritage Ford! I always go back to them and wouldn't take my vehicle anywhere else. Thanks guys, always a pleasure!

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Friendliness

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Recommend Dealer

Yes

Other Employees Tagged: Mike LeClerc, Shawn Clifford, Ryan Morriseau

Helpful 0

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May 31, 2019

Dealership Rating

Employee Rating

"Quick and easy "

- Tom,F-150

Had a recall on my Ford f-150 was in and out around hour and everyone was very friendly and committed to quality customer services!!!

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Friendliness

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Recommend Dealer

Yes

Other Employees Tagged: Mike LeClerc, Shawn Clifford, Ryan Morriseau

Helpful 0

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May 31, 2019 -

Heritage Ford responded

Tom, It's fantastic that you received such excellent service from our team! We appreciate you taking the time to share your experience. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 27, 2019

Dealership Rating

Employee Rating

"2012 ford Super Duty repairs"

- 52 Ford rat rod

Great service called on a Tuesday they got right in order the parts and had it back early the next week . 2nd time I used the dealer both time great

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Recommend Dealer

Yes

Helpful 0

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May 03, 2019 -

Heritage Ford responded

Thanks for posting! Glad everything went so smoothly. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 22, 2019

Dealership Rating

Employee Rating

"Good people"

- Sam

I Always have had an excellent experience at this Ford dealership ...I am a regular customer , and will continue to be. 5 star all around!

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Recommend Dealer

Yes

Other Employees Tagged: Steve Connors, Mike LeClerc, Shawn Clifford, Ryan Morriseau , Rob Iandoli. , mike leclare

Helpful 0

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Apr 23, 2019 -

Heritage Ford responded

Sam, We appreciate you taking the time to post! It's fantastic that you've always received top notch service from our team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 08, 2019

Dealership Rating

Employee Rating

"Timely Service!"

- Billy

I had lost a couple of pieces of molding around my windshield while driving up from South Carolina! I was only in the area for a few days and Gary made things happen!! Went out of his way to help!!!

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Recommend Dealer

Yes

Helpful 0

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Apr 10, 2019 -

Heritage Ford responded

Billy, That's great! Glad that Gary was so helpful. Thank you for posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 03, 2019

Dealership Rating

Employee Rating

"Truck Service"

- Jperren8218

Dropped my truck off Thursday night, oil change/check engine light/swap gas filler neck. Had to leave it for the weekend because the bolts holding the tank in were rusted. It was done Monday morning at 10 am and it didn’t cost and arm and a leg! Great service, they keep you up to date, and they are honest! Going back for more services and for new vehicles. 10/10. The service guys deserve a raise!

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Friendliness

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Recommend Dealer

Yes

Other Employees Tagged: Mike LeClerc, Shawn Clifford, Ryan Morriseau

Helpful 1

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Apr 05, 2019 -

Heritage Ford responded

Thank you for your kind review! Glad to learn our service department did such a great job with your truck. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

February 02, 2019

Dealership Rating

Employee Rating

"Great service"

- austinr65

Nothing but love for my 2017 F-150! And the service crew has been awesome, getting everything done in a timely manner. I highly recommend them!

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Recommend Dealer

Yes

Other Employees Tagged: Mike LeClerc, Shawn Clifford, Ryan Morriseau, Dylan Krause

Helpful 0

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Feb 12, 2019 -

Heritage Ford responded

We appreciate the recommendation! It's great to learn that you've received excellent service from both our sales and service teams. Thank you for posting. Nora Krom Customer Relations Specialist Heritage Automotive Group

January 17, 2019

Dealership Rating

Employee Rating

"Great first check up!"

- Kilhazey

Great free check up for my new Fusion! Great courteous service! Even got the technical bugs worked out by Dillon. Super Happy!!! This is my third Fusion purchased from Heritage Ford...they listen to your needs!

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Recommend Dealer

Yes

Other Employees Tagged: Dillon Machavern

Helpful 0

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January 01, 2019

Dealership Rating

Employee Rating

"Quick and professional! "

- Smally25

Very friendly staff throughout the whole dealership including sales and service! Knowledgeable service department getting you in and out as quick as possible with everything you asked for from,service Department.

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Recommend Dealer

Yes

Other Employees Tagged: Charlie Moriarty

Helpful 0

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December 13, 2018

Dealership Rating

Employee Rating

"Quick and easy"

- Sean W

They take your car in quickly and get the work done fast and efficiently. Never have had any issues here. I highly recommend this dealership

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Friendliness

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Recommend Dealer

Yes

Other Employees Tagged: Mike LeClerc, Shawn Clifford, Ryan Morriseau

Helpful 0

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Dec 17, 2018 -

Heritage Ford responded

Sean, Thank you for posting! It's fantastic that you have enjoyed working with our service team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group