Gary Hasselman | Page 6

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that you were satisfied with our service department's honesty, customer service, timely work, and reasonable pricing. Your satisfaction is our top priority, and we're committed to providing the best possible experience for all of our customers. Thank you again for choosing Holm Automotive Center. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that you had a positive experience with our service department. Your satisfaction is our top priority, and we're happy to know that Josh exceeded your expectations. Thank you for choosing Holm Automotive Center and for taking the time to share your feedback. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that you've been a long-time Chevrolet customer and that you've had positive experiences with our service department. Our team is committed to providing exceptional customer service, and we're happy to hear that you've been greeted with a smile. Thank you for your continued business and loyalty. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that our service department exceeded your expectations. Our team is committed to providing exceptional customer service and going the extra mile for our customers. Thank you for choosing Holm Automotive Center and for taking the time to share your positive feedback. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for sharing your positive experience at Holm Automotive Center! We're delighted to hear that you appreciate the high-quality service and friendly staff at our dealership. It's our goal to provide a welcoming and helpful environment for all our customers. Thank you for choosing Holm Automo tive Center! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your kind words and 5-star rating! We're thrilled to hear that you've had a positive experience at Holm Automotive Center. Our team is committed to providing exceptional service in every area of our business. We're glad to know that you've appreciated our professionalism, friendly staff, and clean store. We're also proud to offer the best vehicles on the market, including Chevrolet. We understand that your previous experience with a Ford Expedition was frustrating, and we apologize for any inconvenience it caused. At Holm Automotive Center, we strive to ensure that our customers are satisfied with their purchases. We're committed to providing reliable and high-quality vehicles. Thank you again for your business. We look forward to serving you in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Dear Customer, Thank you for taking the time to share your positive experience with Holm Automotive Center. We're thrilled to hear that you found our team to be easy to work with, transparent, and communicative. Our goal is to create a relaxed and pressure-free environment for all of our customers, and we're delighted to know that we achieved that for you. Thank you again for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Marlene, thank you for your amazing review! We're thrilled to hear that you had such a positive experience at Holm Automotive Center. We appreciate your kind words about our team, especially Michelle Holt. Our goal is to provide exceptional customer service, and it's rewarding to know that we've exceeded your expectations. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Dear porkstork1, We apologize for the inconvenience you experienced with your pickup. We understand that having your vehicle returned dirty is frustrating, and we take full responsibility. We also value your feedback and will be sure to address this issue with our team to ensure it doesn't happen again. Gary and his technicians are committed to providing the highest level of workmanship and customer satisfaction. I'm certain he will reach out to you once he receives the review. Again, our sincerest apologies as we review service order and technicians involved. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for taking time to reflect on your most recent service visit. We're so happy to hear that Gary went above and beyond to ensure your vehicle was repaired to your satisfaction. Your positive history with Holm Automotive means a lot to us, and we're grateful for your continued trust. Our tea m strives to provide exceptional service in every area, and we're thrilled to know that we met your expectations. Thank you for your recommendation and your kind words about our team. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene