Gary Hasselman | Page 7

Holm Automotive Center Inc responded

Dear Customer, Thank you for taking the time to share your positive experience with Holm Automotive Center. We're thrilled to hear that you found our team to be easy to work with, transparent, and communicative. Our goal is to create a relaxed and pressure-free environment for all of our customers, and we're delighted to know that we achieved that for you. Thank you again for choosing Holm Automotive Center. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Marlene, thank you for your amazing review! We're thrilled to hear that you had such a positive experience at Holm Automotive Center. We appreciate your kind words about our team, especially Michelle Holt. Our goal is to provide exceptional customer service, and it's rewarding to know that we've exceeded your expectations. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Dear porkstork1, We apologize for the inconvenience you experienced with your pickup. We understand that having your vehicle returned dirty is frustrating, and we take full responsibility. We also value your feedback and will be sure to address this issue with our team to ensure it doesn't happen again. Gary and his technicians are committed to providing the highest level of workmanship and customer satisfaction. I'm certain he will reach out to you once he receives the review. Again, our sincerest apologies as we review service order and technicians involved. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for taking time to reflect on your most recent service visit. We're so happy to hear that Gary went above and beyond to ensure your vehicle was repaired to your satisfaction. Your positive history with Holm Automotive means a lot to us, and we're grateful for your continued trust. Our tea m strives to provide exceptional service in every area, and we're thrilled to know that we met your expectations. Thank you for your recommendation and your kind words about our team. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Dear MKD23, We're delighted to hear that you had a positive experience at Holm Automotive Center. Our team is dedicated to providing exceptional customer service, and we're glad to hear that you found our staff knowledgeable and caring. Thank you for taking the time to share your feedback. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We’re thrilled to hear that your experience at Holm Automotive was exceptional! Our team strives to create a friendly, professional, and stress-free car-buying environment. We appreciate you taking the time to share your positive feedback. It’s wonderful to know that you’ll be recommending us to your friends and family. Thank you for choosing Holm Automotive! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Luke, we appreciate your kind words! Our team strives for efficiency and accuracy in every service visit. We're glad to hear we met your expectations. Your satisfaction is what drives us to excel. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Alan, we appreciate your kind words about our team! Providing fast, courteous service with attention to detail is a core part of our commitment to customer care. We’re glad you trust our advice. Thank you for choosing Holm Automotive Center! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Greetings Drew. We appreciate you taking the time to share your experience. We're disappointed to hear about your interaction with our service underwriter. Our commitment to Trust and Fairness is a cornerstone of our business, and we’re sorry that these values weren’t upheld in this instance. We take your feedback seriously. We will investigate this matter further and reach out to you directly to address your concerns. Thank you for your continued patronage. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thanks so much for the glowing review Wendy! Jamie and the team will certainly appreciate your words of endorsement! We look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.