Gary Hasselman
Gary Hasselman at Holm Automotive Center Inc

Gary Hasselman | Page 7

Fixed Operations Manager

Holm Automotive Center Inc

2005 North Buckeye Avenue
Abilene, KS 67410

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4.9
274 Reviews

After 25 years and many titles at Holm Automotive, I want nothing more than to have the opportunity to serve you at Holm's for another 25 years. Currently, I am the Fixed Operations Director, which gives me the opportunity to help fine tune the Service Dept., Collision Center and Parts Dept. I have the opportunity to serve on the General Advisory Council for Manhattan Area Technical School, helping prepare the next generation of Automotive Professionals. My family, 5 kids and 2 grandkids, my wonderful wife Pam and my love of restoring and racing cars fills my free time. Take the time to get to know us at Holm Automotive, you'll be glad you did.

Dealership Experience

39 yrs, 10 mos

4.9

274 Reviews

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274 Reviews of Gary Hasselman

August 30, 2024

Dealership Rating
Employee Rating

Had Holm’s work on pickup twice, both times it was returned dirty, once when they the steering wheel and another when they replace the inlet vents More

by porkstork1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers, Chuck Loader , Chris Eckert, Josh Sare

Sep 09, 2024

Holm Automotive Center Inc responded

Dear porkstork1, We apologize for the inconvenience you experienced with your pickup. We understand that having your vehicle returned dirty is frustrating, and we take full responsibility. We also value your feedback and will be sure to address this issue with our team to ensure it doesn't happen again. Gary and his technicians are committed to providing the highest level of workmanship and customer satisfaction. I'm certain he will reach out to you once he receives the review. Again, our sincerest apologies as we review service order and technicians involved. Sincerely, The Holm Automotive Team of Abilene

August 29, 2024

Dealership Rating
Employee Rating

Gary was willing to do whatever it took to get our vehicle repaired. We have a long positive history with Holm Automotive, great people!! More

by r.manning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2024

Holm Automotive Center Inc responded

Thank you for taking time to reflect on your most recent service visit. We're so happy to hear that Gary went above and beyond to ensure your vehicle was repaired to your satisfaction. Your positive history with Holm Automotive means a lot to us, and we're grateful for your continued trust. Our tea m strives to provide exceptional service in every area, and we're thrilled to know that we met your expectations. Thank you for your recommendation and your kind words about our team. We look forward to serving you again in the future. Sincerely, The Holm Automotive Team of Abilene

August 22, 2024

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Very good service. Staff is knowledgable and caring. the dealership is clean and accommodating for everyone. More

by MKD23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers, Miranda Sare , Josh Sare

Sep 09, 2024

Holm Automotive Center Inc responded

Dear MKD23, We're delighted to hear that you had a positive experience at Holm Automotive Center. Our team is dedicated to providing exceptional customer service, and we're glad to hear that you found our staff knowledgeable and caring. Thank you for taking the time to share your feedback. We look forward to serving you again in the future. Sincerely, the Holm Automotive Team of Abilene.

August 16, 2024

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Everyone was very friendly and professional. They answered any questions I had. They made buying a new vehicle a lot less painful. I would recommend this dealership to everyone I know. More

by Jeffrey.cole785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Holm Automotive Center Inc responded

We’re thrilled to hear that your experience at Holm Automotive was exceptional! Our team strives to create a friendly, professional, and stress-free car-buying environment. We appreciate you taking the time to share your positive feedback. It’s wonderful to know that you’ll be recommending us to your friends and family. Thank you for choosing Holm Automotive! Sincerely, The Holm Automotive Team of Abilene

August 07, 2024

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Great fast service. Good to work with. They get the job done right and if anything is missed they make it right More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers, Miranda Sare , Josh Sare

Aug 23, 2024

Holm Automotive Center Inc responded

Luke, we appreciate your kind words! Our team strives for efficiency and accuracy in every service visit. We're glad to hear we met your expectations. Your satisfaction is what drives us to excel. Sincerely, The Holm Automotive Team of Abilene

August 03, 2024

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Employee Rating

Fast courteous service and attention to detail do a great job always trust their advise More

by Alan H
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Holm Automotive Center Inc responded

Alan, we appreciate your kind words about our team! Providing fast, courteous service with attention to detail is a core part of our commitment to customer care. We’re glad you trust our advice. Thank you for choosing Holm Automotive Center! Sincerely, The Holm Automotive Team of Abilene

August 03, 2024

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Employee Rating

The Service underwriter either doesn’t understand what he’s doing or wasnt truthful with me. When confronted he backpedaled but didn’t accept responsibility or apologize. Most often than not I have a gr More

by drew_snitker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers, Miranda Sare , Josh Sare

Sep 09, 2024

Holm Automotive Center Inc responded

Greetings Drew. We appreciate you taking the time to share your experience. We're disappointed to hear about your interaction with our service underwriter. Our commitment to Trust and Fairness is a cornerstone of our business, and we’re sorry that these values weren’t upheld in this instance. We take your feedback seriously. We will investigate this matter further and reach out to you directly to address your concerns. Thank you for your continued patronage. Sincerely, The Holm Automotive Team of Abilene

July 05, 2024

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Holm Automotive has provided excellent service while maintaining quality repairs and trust with its customers. Jamie goes above and beyond to take care of his customers and to be efficient with time. Th More

by Wendyavers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers

Jul 16, 2024

Holm Automotive Center Inc responded

Thanks so much for the glowing review Wendy! Jamie and the team will certainly appreciate your words of endorsement! We look forward to your next visit! Sincerely, the Holm Automotive Team of Abilene.

June 29, 2024

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They always treat you like their family, friendly and fair. Whatever you want done, they are here to help. More

by djvasseur
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers, Tim Holm, Kim Bacon, Chuck Loader , Rick Angel, Chris Eckert, JR Marchbank, Shayla Robison

Jul 16, 2024

Holm Automotive Center Inc responded

Thank you for taking the time to leave this kind review! We truly appreciate you recognizing our team's efforts to treat every customer like family. At Holm Automotive, building trust and genuine relationships is a priority. Our team is dedicated to providing exceptional service and ensuring your needs are met. We're glad we could be of assistance! Sincerely, the Holm Automotive Team of Abilene.

June 25, 2024

Dealership Rating
Employee Rating

The employees are always friendly and helpful. They make you feel at home and address your needs as quick as they can. More

by Cook,Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Avers, Miranda Sare , Josh Sare, Brad Signer

Jul 16, 2024

Holm Automotive Center Inc responded

Thank you for taking the time to leave this positive review! We appreciate you recognizing the efforts of our team. Creating a welcoming environment and addressing customer needs promptly are central to our Customer Care value. We're happy to hear you feel comfortable and well-cared for at Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

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