Gary James | Page 24

Thank You, Gary James My husband and I have been going to Klaben Ford and Gary James for 20 years and we will not go anywhere else. We tell everyone to go to Klaben. We hav My husband and I have been going to Klaben Ford and Gary James for 20 years and we will not go anywhere else. We tell everyone to go to Klaben. We have bought and leased many vehicles there. They have always treated us fairly and with respect. Sales and service are honest and don't get frustrated at all with many questions. They will work with us all day to make sure that we are totally satisfied. We know that we can trust them and that is a rare thing with car dealerships and mechanics. You can't go wrong with Klaben. More

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Excellent service I bought a 2016 Fusion today. Gary James met me at the door and we worked out a great deal. No pressure, just great service. The whole process went I bought a 2016 Fusion today. Gary James met me at the door and we worked out a great deal. No pressure, just great service. The whole process went smooth thanks to Gary. More

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Always happy with the experience I have been dealing with Gary James and Mike Klaben over a number of vehicles, and they always seem to go above and beyond in helping me, I am very ha I have been dealing with Gary James and Mike Klaben over a number of vehicles, and they always seem to go above and beyond in helping me, I am very happy with Klaben Ford, as well as the attention that Gary has shown me every time I've been in the dealership. Definitely a lifelong customer More

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Very helpful, went out of the way for me Gary went out of his way to help me in the purchase/lease of a new vehicle. I went into the dealership never thinking I would be leaving with a brand Gary went out of his way to help me in the purchase/lease of a new vehicle. I went into the dealership never thinking I would be leaving with a brand new car! Gary helped me stay within the payment margin I wanted to be in and got me in a car i could afford as well as enjoy. I had great buying experience and will gladly refer my friends. More

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just bought a brand new escape Just bought a new escape and Gary James was a huge help. Compared and contrasted several models and trim levels without trying to push anything on me. Just bought a new escape and Gary James was a huge help. Compared and contrasted several models and trim levels without trying to push anything on me. A true pleasure to work with a salesman who asked about my needs and wants before making a recommendation. No pressure of any kind. More

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Expectations exceeded! Recently I purchased a new 2015 Ford Focus, my salesman Mr. Gary James took his time explaining each and every aspect of the vehicle. Mr. James was ve Recently I purchased a new 2015 Ford Focus, my salesman Mr. Gary James took his time explaining each and every aspect of the vehicle. Mr. James was very informative and sincere from the first introduction all the way through the entire process. I sometimes think customer service is a lost concept in todays market, this could not be further from the truth at Klaben Ford. From my initial introduction at the dealership, working with sales agent Mr. James, the finance department and even being personally thanked for my business and confirming i was completely satisfied with my experience at the dealership by the owner himself Mr. Klaben, I can only say WOW! With that experience I encountered at Klaben Fird, I will look no further for future vehicle acquisitions and will refer family and friends! More

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Kathleen Antonell Mysalesmen and the people at Klaben's took a difficult credit situation and made it work in order for me to be able to lease a new Ford Escape. They Mysalesmen and the people at Klaben's took a difficult credit situation and made it work in order for me to be able to lease a new Ford Escape. They were able to keep me in my current budget dollar and worked with me on the down payment. And even got me a better vehicle than I originally thought I would be able to lease. More

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Most of my questions were answered to my satisfaction by both Gary and Stacey. Our truck was delivered to us the next day, when we wanted it. Everything went as they said it would. The whole transaction was both Gary and Stacey. Our truck was delivered to us the next day, when we wanted it. Everything went as they said it would. The whole transaction was very quick and satisfactory. Stacey showed us how to setup our preferences as to how we wanted things to operate on the truck. Stacey called us a couple of days later to check how things were going and if we had any questions. She offered to try to answer any questions we have in the future. Very satisfied with both of them. The financial person might be advised to explain a little better as to why someone might be paying sales taxes on money they did not spend!!! More

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I purchased a car off Klaben Ford today! I bought a 2013 Ford focus and Gary James was my salesman. Gary took a lot of time with me and explained everything about the car. I was impressed with Gary's profes Ford focus and Gary James was my salesman. Gary took a lot of time with me and explained everything about the car. I was impressed with Gary's professionalism and how kind he was to me! I will never go anywhere else to buy a new car! I also would never service my car anywhere else, as I have been going there since I bought my 2010 focus, and I can tell you their service Dept. is #1 More

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You really made our day! Our family so appreciates the length that Gary James & Mike Klaben went to make this deal happen. Thanks so much for your help. Best regards, Jeffrey Dripps & Family length that Gary James & Mike Klaben went to make this deal happen. Thanks so much for your help. Best regards, Jeffrey Dripps & Family More

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