"Awesome experience "
This dealership and employees are amazing and go out of their way to help customers and make experiences convenient and helpful. I have used this dealership for over ten years.
"very helpful and prompt"
Every experience at this service center has been excellent. Typically I get oil change and tires rotated but I have purchased new tires, brakes, wipers, and other items. John takes good care of me and my cars.
"Painless car buying experience "
No pressure to buy.
Gary did a great job navigating us through all the bells and whistles on the Escape.
"Klaben is the best. "
My family and I have been going to Klaben for years. Our car salesman, who is now more like family to me, Gary James is the absolute best; and I would be so lost without him. He genuinely cares about you rather than just some sell and he always has the best intentions.
I had an excellent experience with the purchase of my new truck ! Very pleasant atmosphere, friendly people, and the buying process was smooth and quick. My Salesman, Gary, was excellent and very easy to work with and made sure I had a comfortable and hassle-free experience with my purchase. Nick in the Finance office was excellent as well! He made the paperwork signing process go very quickly and smooth, but made it a priority to make sure any question I had was answered thoroughly ! From the time I walked into the dealership, till I drove my new truck off the lot, my experience was an excellent one, and I am looking forward to doing business with Klaben Ford and my salesman, Gary, in the future! Top Notch Dealership and Service !
This is our 8th vehicle purchase from Klaben Ford Lincoln of Warren. There is a reason we keep coming back and will continue to do so. They go above and beyond any expectation you may have. Between remarkable service, to trustworthy sales people, knowledgable and efficient finance managers, and an owner that bends over backwards to make sure you are satisfied with your purchase... they certainly raise the bar for others around town. I will never go anywhere else for my vehicle needs. Thank you Klaben Ford for truly being one of a kind!
"efficient thoughtful polite knowledgeable"
I really enjoyed working with Michael while purchasing a used car. Gary the first sales rep I came in contact with was also very efficient and knowledgeable and a pleasure to talk with about the cars I picked out. I think a little popcorn would have been nice............................
"In need of help!"
My situation in needing to find a new vehicle was not a happy one (My transmission failed on my current vehicle) but thanks to the patience of Gary James, I was able to shop around to see what options I had before me and then I made the decision to purchase a 2018 Ford Focus. Beautiful car! Thanks for all your help!
Gary James is a fantastic salesman. He is very detailed oriented and makes sure that you get the vehicle you want. The service department is top notch. Nick in finance makes Signing all the paperwork a breeze. Very fast and smooth process!!
Gary James was very helpful, knowledgeable and patient as we searched for a used Lincoln MKX. He showed us exactly what we were looking for and followed up with us as promised until we found the perfect car. The transaction was very easy and went smooth and quick. We recommend Gary if you are looking for a car.