"Straight to the point"
Worked with Gary James he is very straight forward .. let’s get you in a car and get you outta here with making good decisions. second car he helped me get in .. can sale a tv to cable station good guy good ppl thanks klaben
- Harold Scott
We have bought vehicles prior from this dealership along with other family members. we woud like anyone looking for a new or used car to ask forGary James, if it is not on this lot he will do everything possible to find the right car for you.
"Quick, easy, helpful"
A great deal on a new car with little time spent. I was hoping to find a specific vehical which they found for me. When there was a problem with our paper work, it wasn’t a problem for long.
Great service, great attitudes. Car was in great shape when i picked it up. Lots of good prices, lots of good people. Gary James is the man to talk to here.
Excellent salesman. A pleasure to work with. Have bought all my cars from klaben and will continue to do so for all new car purchases
"Great experience good people "
- Harnett Ryan
They are very friendly work with you to get the deal done the prices are reasonable and the customer service was asome would highly recommend
This is a great dealership with an awesome bunch of employees: Gary James great salesman to the point. Mike Jr also a great salesman both are always very helpful. We appreciate your honesty it is refreshing. Service writer John always helpful and efficient. Mechanics Eric Shutz and Jake Grimm are both awesome at what they do. The owner Mike Klaben is an upstanding knowledgeable leader.
- Chad Murphy
Gary James gave me a great car an amazing experience told me exactly what I needed to know will be going back in the future
Great customer service. Gary James is the best salesman in the place. Easy to deal with and answers all questions you have. Great deal on a new truck.
"It Had To Be You!"
Gary James is our friend and laison from Klaben Ford in Warren, Ohio. The Fusion sold itself.
Well seasoned and knowledgeable Gary put the details together making sure nothing was missed. He arranged the payment so that we could be comefortable with it each month. Gary made sure we never missed a beat. He even called the insurance company for us to add the new car and remove the previous lease, physically put the license plates on the new car, scheduled our first service appointment, had the car washed, gave us an extensive orientation to the car so that I was perfectly comfortable driving it off the lot, gave us two seat belt extensions. Tell me when to stop!
He treated my 91year old mother like the wise and in tune, first class citizen that she is, never talking above her, but rather included her in all conversations.
Gary shared and let us into part of his world’ just as we did to him. Although we all have “stuff” happening in our personal lives, Gary is a prime example of how to still give 100 percent to your job and clients. As they say, the show must go on. Some people would be incapable of performing in that manner. Gary is a class act!"
“Baby You're The Best”