Gary Phillips | Page 22

Gary Phillips was very helpful during the entire experience. However, the service I received was not up to expectations. I took my 2014 Honda Accord in for a recall on possibly corroded drive shafts experience. However, the service I received was not up to expectations. I took my 2014 Honda Accord in for a recall on possibly corroded drive shafts. The driveshafts required replacement. The day after the repair my car developed a thumping and grinding noise at the left front which got progressively worse. Crown Honda towed the car back and found that the CV axle bolts had not been properly torqued. More

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Best service, provide details, explain service done and make customer aware of future services or vehicle needs. Been taking my odyssey vehicle there since 2011. make customer aware of future services or vehicle needs. Been taking my odyssey vehicle there since 2011. More

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Gary Phillips was extremely helpful and accommodating. Explained what vehicle needed in detail, explained cost anticipated and final bill was actually less than estimated. A pleasant surprise. Explained what vehicle needed in detail, explained cost anticipated and final bill was actually less than estimated. A pleasant surprise. More

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Gary Phillip's was very honest with us. We appreciated that because one of the reasons we don't normally use a dealer for service is because they are always trying to pile on extra fixes. We came in to co that because one of the reasons we don't normally use a dealer for service is because they are always trying to pile on extra fixes. We came in to correct a couple of recalls and he was not pushy. Thank you Gary! More

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Customer service rep Gary Phillips was a great help in getting me a duplicate key for my CR-V. Clear, friendly, and on time. Thanks a million! getting me a duplicate key for my CR-V. Clear, friendly, and on time. Thanks a million! More

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Gary Phillips did a great job communicating with me about what my car needed and when I could expect to pick it up. I will be sure to request him the next time my car needs service. what my car needed and when I could expect to pick it up. I will be sure to request him the next time my car needs service. More

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Brought our 2019 (new leftover) Honda Passport to Crown Honda for its first service and tire rotation. Gary Phillips, did a great job making us feel welcome to the dealership. and kept us informed throu Honda for its first service and tire rotation. Gary Phillips, did a great job making us feel welcome to the dealership. and kept us informed throughout our visit. Comfortable waiting area plus bottled water and coffee service were nice touches. We will definitely be back later in the year for our next regularly scheduled service. More

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I don't know Mr. Gary Phillips personally, however he's very accommodating when I took my car for maintenance service. He always gave an update on the status of my car and explained the recommended service very accommodating when I took my car for maintenance service. He always gave an update on the status of my car and explained the recommended service needed. He doesn't push to customers to get it done right away but explained it which needs to be prioritized. I recommend Mr. Gary Phillips to be your service manager when you visit Crown Honda. More

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gary Phillips goes above and beyond to make sure things are right. He is an excellent employee in my opinion...He went out of his way to get a quote for another item for me. tom kirby are right. He is an excellent employee in my opinion...He went out of his way to get a quote for another item for me. tom kirby More

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Gary was a pleasure to work with. He was very thorough with what was needed, and didn't pressure us at all. He was the perfect front man!! with what was needed, and didn't pressure us at all. He was the perfect front man!! More

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