Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back
Start your review of Gary Schuler.
Gary Schuler
Gary  Schuler at Dick Hannah Acura of Portland
not yet rated

Gary Schuler

Corporate Director-Fixed Operations

Dick Hannah Acura of Portland

12030 SE Stark St
Portland, OR 97216

Contact Me
Call
Email

2 Reviews of Gary Schuler

November 21, 2018

Dealership Rating

"EXCELLENT CUSTOMER SERVICE!!!!"

- Hammon123

My RDX developed a rattle in the steering column that was annoying. They found the problem and had it fixed within a couple of hours. So happy to be rattle free. The service was top notch!!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

October 18, 2017

Dealership Rating

"Phone numbers do not work!"

- Acura Owner

Dropped off my Acura the afternoon before my 7:30 am service appointment. I tried to call the dealership the next morning because I decided I did not want to pay $140 for just a diagnostic. I tried using the 2 phone numbers I found online and neither one of the phone numbers were working. Service: 888-674-8405 and Parts: 888-683-3196. The dealership has only 1 phone number, 503-252-2872, which is the main store phone number that opens at 9am. There is no way to reach the service department between 7am - 9am. They need to update their presence online. I was very frustrated when I could not reach them, realizing now I will have to pay the $140. On the positive side, the problem with my car ended up being minor, a broken spark plug and coil. They fixed the problem and it was included in the $140 diagnostic fee. And the service dept representative handled my frustration professionally, however, at the time, I thought that a "I am sorry, our phone calls go thru the main store" was not enough, I felt it should have been a discount since it is their problem that a customer cannot reach their department between 7am-9am in the morning. But, like I said, in my situation I did not have major problems with my car.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
1
1 - 2 of 2 results

Dealership Inventory (206 Vehicles)

New 2019 Acura MDX car, priced at $51,389

2019 Acura MDX

$51,389

New 2019 Acura TLX car, priced at $35,628

2019 Acura TLX

$35,628

New 2019 Acura TLX car, priced at $35,628

2019 Acura TLX

$35,628

New 2019 Acura TLX car, priced at $39,350

2019 Acura TLX

$39,350

New 2019 Acura MDX car, priced at $53,180

2019 Acura MDX

$53,180

New 2019 Acura MDX car, priced at $55,873

2019 Acura MDX

$55,873

New 2019 Acura TLX car, priced at $43,024

2019 Acura TLX

$43,024

New 2019 Acura TLX car, priced at $35,628

2019 Acura TLX

$35,628