Gary Sikes | Page 10

I recently purchased a new car from Gary Sikes at Subaru of Gwinnett. I dreaded looking for a new car because of the way I had been treated in the past by sales people and dealerships. Gary made my car bu of Gwinnett. I dreaded looking for a new car because of the way I had been treated in the past by sales people and dealerships. Gary made my car buying experience very positive from the time I walked in the door to test drive, all the way through delivery. I really appreciated his laid back, no pressure approach to selling cars! He is not your stereotypical car sales person. I still can't believe how fast he got me this car! Tuesday morning I gave him a deposit and he located the car I wanted. It was being delivered on a truck to Kennesaw. The next morning, he had it driven down to his dealership, prepped, all the paper work done, and delivered to me all within a few hours. They really know what they are doing over there! I just have to say that I absolutely LOVE my new 2014 Outback 3.6R Limited! I love how it looks, it drives and handles the road SO nice, it's very comfortable, and fun to drive! I also love the colors inside and out, Carbide gray with charcoal leather. The interior to me looks and feels like it could compete with some of the more expensive higher end imports. So, I feel like I am driving a luxury car without looking pretentious and didn't spend a small fortune getting what I wanted. I am very happy with my purchase and I am sure that I will be driving this car for many years! I can't wait to take it up to our cabin in the north Georgia mountains and drive it on the gravel mountain roads. Gary also gave me some great advice by telling me to make sure that I cancel my extended warranty on the car that I traded in. He said that I would get some money back. I would not have even thought about that. I cancelled it yesterday and I am getting back $976!!! Big bonus!!! I have to say that everyone I met, while at the dealership, was so friendly and good at what they do. It was a pleasure doing business with them! In the future, when I have friends or family looking for a car, I will definitely tell them to go to Subaru of Gwinnett and ask for Gary Sikes. More

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My girlfriend wanted a new Subaru XV so I searched TN, KY, GA and AL (we're in Nashville) to find the color and options she wanted. After contacting multiple dealers that had the car she wanted, we ended KY, GA and AL (we're in Nashville) to find the color and options she wanted. After contacting multiple dealers that had the car she wanted, we ended up making the purchase from Subaru of Gwinnett as we got the price we wanted and they were the most responsive and easiet to deal with. The deal was made over the phone/text/email and was very straight-forward, none of the typical back and forth or "come to the lot and we'll see what we can do" or surprise fees. We negotiated the deal with Jennifer, Gary took care of us when we arrive to pick up the car (reviewed the owners manual, explained the car's features and pair our phone), and Mike got us a great financing deal (we came in with financing arranged but he saved us enough with one of his lenders to almost cover teh cost of an extended warranty). The entire team was courteous, professional, and friendly - great experience! We would DEFINATELY recommend Subaru of Gwinnett and we would be back to service the XV there if we lived in Atlanta. More

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We would like to say thank you to Gary Sikes, Jennifer Hamilton, and Jill Thurston for continuing to offer a rewarding experience at Subaru of Gwinnett (SOG). Yesterday, we purchased our third Subaru fro Hamilton, and Jill Thurston for continuing to offer a rewarding experience at Subaru of Gwinnett (SOG). Yesterday, we purchased our third Subaru from SOG, and needless to say, we are very excited about our purchase. Each time, Gary and Jennifer have helped us with our purchases. The process has always been hassle free, and we have always received a friendly reception. We have dealt with Gary and Jennifer so much, that it was so easy to handle the preliminaries on the telephone for this purchase before traveling the distance to SOG. We live in Columbus, GA, which ia about 1 hour and 45 minutes away from SOG. We have continued to use SOG for the scheduled service of our past vehicles. Why do we drive so far? Well, the local Subaru dealer has not offered a very courteous experience. Metro Atlanta is not that far away. We travel there so much for leisure, which makes sense for us to schedule our SOG service visits when we are in the area. As a result of our continuous great experience at SOG, we will continue to drive the distance to care for our vehicle. Jill Thurston was not present yesterday during our third purchase, but we have relied on her in the past, and we will continue to rely on her for service related issues. The drive home yesterday was wonderful! Our 2012 Subaru Legacy 2.5i Limited rode smoothly, and we constantly noticed people looking at our new vehicle as they passed us on the expressway. As an avid Subaru owners, this new vehicle and its options surpassed our expectations. We are very happy with our experience at SOG. Also, we are excited about our new purchase. More

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For some time, our family has been in the market for a safe, fuel-efficient, affordable SUV, and after reading numerous reviews, we were attracted to both the Toyota Highlander and the Subaru Outback. We safe, fuel-efficient, affordable SUV, and after reading numerous reviews, we were attracted to both the Toyota Highlander and the Subaru Outback. We had a terrific experience with a Toyota dealership and salesperson, so we were fairly certain that we’d go with the Highlander. But we decided to go to a Subaru dealership and check out the Outback before making our decision. At this first dealership, we learned a fair amount about the car and we liked it after driving it; however, the overall experience at that dealership, was nightmarish, or at best bizarre. The salesman started pressuring us only minutes after we’d driven a car. In discussing money and payment options, we felt that he was attempting to psychologically corner us. In a surreal scene straight out of comic books, we sat through a lengthy game of switcheroo from salesman to manager. By the end of the good cop/bad cop session, we were exhausted and incredulous at the way we'd been treated. When we left that first Subaru dealership, we started doubting whether we even wanted a Subaru! But we renewed our determination and decided to email several other dealerships in the Atlanta area, just to see what kind of response we’d get. From the beginning, one dealership, Subaru of Gwinnett, got our attention. The salesman who responded to our list of questions answered each one with directness and politeness—and with absolutely no pressure. We asked more questions. We got more straightforward, considerate answers. So we contacted the salesman, Gary Sikes, and had a good talk with him. We decided to go in for a visit and, again, Gary treated us well. He listened to everything we said and understood that we were exploring options. He made us feel comfortable about taking our time, answered every question we had, and explained various technical features of the car in clear layman’s terms. After learning about prices, we took a short break, went to lunch so we could discuss what we’d learned from Gary, and returned that afternoon to buy the Outback. Again, Gary took us through the paperwork with ease, introduced us to the great manager, Jennifer, and we had a completely pleasant experience . Now that we’re new Subaru owners, we’re like kids wanting to drive our beautiful car! Largely because of Gary Sikes’s great listening and his respectful, low-key, direct manner of talking about the cars he sells, we became comfortable and convinced we were making the best decision to go with a Subaru from Subaru of Gwinnett. We’re deeply grateful to Gary and will recommend him and Subaru of Gwinnett to our friends. More

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This was my first car buying experience and needless to say, I was nervous. I had been to many dealerships and driven countless cars trying to find the right one until I came here. Gary, Lance and John mad say, I was nervous. I had been to many dealerships and driven countless cars trying to find the right one until I came here. Gary, Lance and John made this process such a joy that I wished I had just come here in the first place. That would have made the whole process a lot more painless. Nothing but the highest of praised coming from the most cynical of people. When I am ready to buy another car, I will most assuredly come here first and save myself the hassle. More

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Both Jill and Gary are focused on providing the best service and sales possible. I recommended a friend to Gary and she purchased a new Outback and was very impressed with Gary's knowledge and abil service and sales possible. I recommended a friend to Gary and she purchased a new Outback and was very impressed with Gary's knowledge and ability to work with her in trying to find exactly the right vehicle. She had visited over 10 other varying dealerships and never received the attention given to her by Gary. I brought my own Subaru into the dealership for service and Jill provided her usual OUTSTANDING attention to detail in providing and satisfying all the needed service on my vehicle. I can't speak highly enough about both Jill and Gary and am so fortunate to have a dealership with the high quality of customer service presented at Subaru of Gwinnett. More

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Bought my WRX from Gary Sikes. This is the second Subaru that I have bought from him and the 3rd overall at SoG. Gary is very friendly and professional. He is a straight-shooter, does not give you want yo that I have bought from him and the 3rd overall at SoG. Gary is very friendly and professional. He is a straight-shooter, does not give you want you want to hear, he gives you the truth which is exactly what you want when buying a car. I would definitely continue to buy from Gary and SoG in the future if the need arises. More

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The sales took only 35 minutes, my husband said it was the easiest car he has ever bought. Gary was awesome! As far as your service staff, they are the best ever! Jill, Alyssa and Terry are always there the easiest car he has ever bought. Gary was awesome! As far as your service staff, they are the best ever! Jill, Alyssa and Terry are always there and helped me tremendously when I had a flat tire recently.....I love them! Thank you to Subaru! More

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Traded in my Forester for an Outback (got a call from Jennifer saying they were interested in my car and she could get me in something new for around the same payment. The deal worked out great and I am Jennifer saying they were interested in my car and she could get me in something new for around the same payment. The deal worked out great and I am, once again, a happy (now a repeat) customer. More

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After a less-than-positive experience at a local Chevrolet dealership, my wife and I came to Subaru of Gwinnett to check out a new Outback. We test drove a new model, chose the color and trim in wh Chevrolet dealership, my wife and I came to Subaru of Gwinnett to check out a new Outback. We test drove a new model, chose the color and trim in which we were most interested, then talked with our salesman Gary about price and interest rates. He was extremely straightforward with us, provided a price we were comfortable with, showed us our financing options clearly, and treated us with respect (all a refreshing change of pace from our experience earlier in the day at another dealership). All of the staff with whom we interacted were friendly, professional, and truly top-notch. It was far and away the best car-buying experience I have ever had. More

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