Gary Vogt
Gary Vogt at Ferman Chevrolet - Tampa

Gary Vogt | Page 10

Service Advisor

Ferman Chevrolet - Tampa

9751 Adamo Dr
Tampa, FL 33619

Contact Me
not yet
rated
121 Reviews

Dealership Experience

17 yrs, 7 mos

Industry Experience

51 yrs

Languages Spoken

English English

not yet
rated

121 Reviews

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121 Reviews of Gary Vogt

May 28, 2018

Dealership Rating
Employee Rating

Stuck with questions My car was serviced for a reason given by a diagnostic scan. I was not explained anything about this issue or how it affects my car. Nobody took the t More

by mswatson429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Cashier that checked me out was very rude

May 29, 2018

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I apologize for your past experiences. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 25, 2018

Dealership Rating
Employee Rating

Awesome service! The issue with my car was fixed quickly and explained to me so that I knew exactly what was going on. I will definitely be back for regular maintenan More

by CHRISTALMROMERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 29, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 24, 2018

Dealership Rating
Employee Rating

Oil and filter change Gary was very pleasant and a gentleman. Answered all my questions. Went over my next Sevices for 30,000 miles. And call him before so we can go over w More

by 6rokudan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 23, 2018

Dealership Rating
Employee Rating

Service Good service, friendly staff,got a call when car was ready so it made the process quick and easy. Used a coupon so the price was good More

by PENELOPEIVETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 25, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 15, 2018

Dealership Rating
Employee Rating

Terrible You lie about the warranty you do not honor what you sell I bought a extended warranty for my truck when it came time to use it you said it ran at t More

by FITZPATRICK4480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Pete Coley, Dave Geiger

May 17, 2018

Ferman Chevrolet - Tampa responded

Hi, my name is Tommy Farruggio. I am the Guest Experience Manager for Ferman Chevrolet of Tampa. I apologize for your past experiences. I appreciate the opportunity to speak with you and resolve any issues you may have at the dealership. If I can be of any further assistance, please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 14, 2018

Dealership Rating
Employee Rating

Kept me updated but expensive I like that I was texted with questions and updates. Much easier than leaving me a message. A rearview mirror for $850 is about $280 more than listed More

by CAmshel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Woman I rented car from did great.

May 17, 2018

Ferman Chevrolet - Tampa responded

Thank you for the good rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

May 02, 2018

Dealership Rating
Employee Rating

Mazda CX 5 bumper repair The process from start to finish was seamless. I dropped of my car for repair and was kept updated by text and email of the progress. The pick-up and More

by Ktv75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kat McCurdy, Howard Nardin

May 03, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 30, 2018

Dealership Rating

3 hour oil change Had an appointment, and was there for 3 hours and they estimated an hour to 1.5 hours. I arrived on time, and wasn’t greeted for almost 30 minutes, I More

by AP64589
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
May 01, 2018

Ferman Chevrolet - Tampa responded

Hello, my name is Tommy Farruggio, I am the Guest Experience Manager at Ferman Chevrolet. I do apologize for any inconvenience you may have had. If I can be of any assistance please don't hesitate to contact me directly. Tommy Farruggio Guest Experience Manager tommy.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 25, 2018

Dealership Rating
Employee Rating

Ferman Chevrolet in Brandon I have bought 3 cars there and had every one serviced there including one used one I bought elsewhere. Have had a great experience with Gary Vogt in More

by jspill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nate Auvil, Frank Iarrobino

Apr 25, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

April 23, 2018

Dealership Rating
Employee Rating

Auto service Easy online appointment. When I arrived Gary Vogt my service advisor had may paperwork ready. We reviewed my service request and checked in my car. Ga More

by garndt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2018

Ferman Chevrolet - Tampa responded

Thank you for the 5 star rating. Glad to hear that you had a great experience at the dealership and also working with everyone. If I can be of any further assistance please don't hesitate to contact me. Tommy Farruggio Guest Experience Manager, thomas.farruggio@ferman.com Office: (813) 623-2411 Ext. 4235 Direct: (813) 431-9256

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