Gary Wagner | Page 2

Gary is the best! 👏👍This is my 3Rd car with Gary’s help.each one is better than the last,and he makes it so easy.He handles all the details and is there to answer any 👏👍This is my 3Rd car with Gary’s help.each one is better than the last,and he makes it so easy.He handles all the details and is there to answer any Questions More

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Excellent customer service by Mae. From beginning to end. I told all my friends at work about the car and that Mae would be great to work with and to please ask for her. As for the car From beginning to end. I told all my friends at work about the car and that Mae would be great to work with and to please ask for her. As for the car its the best. More

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I'm currently pregnant so my husband and I went to trade in our HR-V for a pilot. We knew we wanted a 2018-2019 model since we have had good luck with certified pre-owned vehicles. We were greeted nicely by in our HR-V for a pilot. We knew we wanted a 2018-2019 model since we have had good luck with certified pre-owned vehicles. We were greeted nicely by a man named Gary. We told him we wanted a 2018-2019 Pilot and he refused to let us go with anything from those years. He insisted on showing us the newest model, which we clearly didn't care about because it wasn't in our budget. We repeated that we wanted a pre-owned, but he kept pushing the latest model on us saying we would pay the same monthly for a pre-owned vehicle versus a new one. Gary then walked away and quickly came back saying we would have to pay $700 monthly. We thanked him for his time and left. We then drove to Paragon Honda, where an amazing salesman named Ben listened to our needs, showed us vehicles within our budget and found us a great deal. We came home with a 2018 Pilot that same night! More

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Shady and Rude! We stopped in on 8.9.20 to take a closer look at a top contender on our new car list, the Honda Accord EX L 2020. In addition to not having the key f We stopped in on 8.9.20 to take a closer look at a top contender on our new car list, the Honda Accord EX L 2020. In addition to not having the key for the exact model we were there for, we were rushed out of the different model car we did have access to. As we were assessing the interior and infotainment system Gary walks over says how's it going and proceeded to reach in and turn off the car. Back inside the pitch starts, despite being clear we were only looking and definitely no test drive, no deal. As an "incentive" to get us to commit we were insulted with a low ball offer of $6K for our trade in (purchased new from them 7 years ago) and $500 off the MSRP. Long story short, as we walked out the manger offered 10K for the trade in. Trust lost, no deal. I came in a return customer. I left a "never again will I come back to this dealer" former customer. That is the end result of our encounter with Gary Wagner and the Manager on duty. More

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Very Rude individual. Needs to learn manners and politeness when dealing with customers. I came in to lease a vehicle and he told me to get out very rudely politeness when dealing with customers. I came in to lease a vehicle and he told me to get out very rudely More

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Excellent Experience Have leased Hondas for 30 years, easiest, most transparent and honest dealership to work with. Highly recommended, good people to work with and a very Have leased Hondas for 30 years, easiest, most transparent and honest dealership to work with. Highly recommended, good people to work with and a very easy transaction. What getting a new car should be. More

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Gary always has the correct and detailed information availab I have been buying from Yonkers Honda since you were on south broadway I always come back to Gary he is the best There really isn’t any suggestion I have been buying from Yonkers Honda since you were on south broadway I always come back to Gary he is the best There really isn’t any suggestion for improvement More

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Great Experience Just got my 8th Honda from Gary at Yonkers. Love the car, love the dealership. Great service, great staff, quick and seamless buying experience. Would Just got my 8th Honda from Gary at Yonkers. Love the car, love the dealership. Great service, great staff, quick and seamless buying experience. Wouldn’t buy from anyone else! More

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Offensive I went to Yonkers Honda to test drive an Accord and Civic and discuss lease prices. Gary Wagner was initially friendly but when I asked to test drive I went to Yonkers Honda to test drive an Accord and Civic and discuss lease prices. Gary Wagner was initially friendly but when I asked to test drive the cars he said no, without giving a reason. After not letting me drive the cars, he asked for my driver's license, which I did not give him (not clear why he would need it if he wouldn't let me drive). Then he discovered that I previously leased a Honda from another dealer and became openly hostile, accusing me of wasting his time by just coming in to drive cars. He explained to me that Yonkers honda has a "territory" and that since I previously leased from Brooklyn (I live in the Bronx) that was a violation of their territory. He then pushed me to sign a lease deal matching quotes I had gotten from other dealers, all without letting me drive a car. Needless to say I was disgusted by him and left without signing anything. I went up the street to White Plains Honda, where i had a significantly more pleasant experience. I will never enter Yonkers Honda again, and urge every shopper to be extremely careful with Gary Wagner. He is the most unethical, offensive, and obnoxious salesperson of anything, cars or otherwise, that I have ever met. He does not deserve my business, and he does not deserve yours. More

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Brand & Customer loyalty means nothing at Yonkers Honda I didn't have the best experience. It felt like I was almost pushed out because the offer of the car I was given. They had quoted me the wrong quote o I didn't have the best experience. It felt like I was almost pushed out because the offer of the car I was given. They had quoted me the wrong quote on a CR-V and told me they were going to honor it. (I didnt ask them to honor it, they offered) I was told to come in and speak to the GM directly and nobody else. When I got there, the GM came out, introduced himself, then passed me on to the first sales Representative that he saw. It felt like I was pawned off to sales associate becuase he didnt want to deal with a costumer, although the sales associate seemed very nice, it felt like an inconvenience that I was there to everyone.. If I was willing to take stock on a car that they currently had it might have ended differently, instead the minute i had a color preference the entire situation changed. Even though the color I wanted was listed as "in transit" and was on its way. When it came time to talk about my trade in, they had already wrote me off and offered me less money for the car to account for the mistake they offered to honor on the price of the car. Overall the experience at Yonkers Honda left me feeling like I was looked at as being too young to purchase a car. I came there with the highest expectations and very impressed that they offered to honor the price of the car they quoted me (keep in mind, they called me to say they would honor it, I didnt ask). I ended up leaving very dissapointed. When I asked the sales representative for a monthly cost he pulled out his phone and quickly added a few things up and rambled off a high number without listening to my down payment or payment options that I had chosen. When I said the payments would be high and I would like to rework some numbers, he dismissed me by handing me his business card and telling me to let him know if anything changes. I will purchase my vehicle from a dealer that honors the value of a costumer and understand the value of a customer with brand loyalty. More

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