Gary Wagner | Page 3

Brand & Customer loyalty means nothing at Yonkers Honda I didn't have the best experience. It felt like I was almost pushed out because the offer of the car I was given. They had quoted me the wrong quote o I didn't have the best experience. It felt like I was almost pushed out because the offer of the car I was given. They had quoted me the wrong quote on a CR-V and told me they were going to honor it. (I didnt ask them to honor it, they offered) I was told to come in and speak to the GM directly and nobody else. When I got there, the GM came out, introduced himself, then passed me on to the first sales Representative that he saw. It felt like I was pawned off to sales associate becuase he didnt want to deal with a costumer, although the sales associate seemed very nice, it felt like an inconvenience that I was there to everyone.. If I was willing to take stock on a car that they currently had it might have ended differently, instead the minute i had a color preference the entire situation changed. Even though the color I wanted was listed as "in transit" and was on its way. When it came time to talk about my trade in, they had already wrote me off and offered me less money for the car to account for the mistake they offered to honor on the price of the car. Overall the experience at Yonkers Honda left me feeling like I was looked at as being too young to purchase a car. I came there with the highest expectations and very impressed that they offered to honor the price of the car they quoted me (keep in mind, they called me to say they would honor it, I didnt ask). I ended up leaving very dissapointed. When I asked the sales representative for a monthly cost he pulled out his phone and quickly added a few things up and rambled off a high number without listening to my down payment or payment options that I had chosen. When I said the payments would be high and I would like to rework some numbers, he dismissed me by handing me his business card and telling me to let him know if anything changes. I will purchase my vehicle from a dealer that honors the value of a costumer and understand the value of a customer with brand loyalty. More

Report | Print

Abrasive Was told to comeback and they would accept my price. Then got back and was told it was $80 more? After I said no thank you. He said Not here, WRONG DE Was told to comeback and they would accept my price. Then got back and was told it was $80 more? After I said no thank you. He said Not here, WRONG DEALER,WRONG DEALER,WRINGER DEALER , LOUD AND ABRASIVE. COULDN'T BELIEVE IT. didn't have the heart to tell this Lil tough guy that my phone had email that said price and Honda of Yonkers central ave. Didn't want confrontation. Just walking g out. He kept on. Try another dealer. The lady lied, the other person called me back lied, email lied then he was way out of line. Sorry guys maybe next time you will appreciate customers that keep you in business More

Report | Print

2017 Accord Special Edition I had a five star experience at Yonkers Honda I am a totally satisfied customer. This is the sixth vehicle I have purchased from Yonkers Honda I had a I had a five star experience at Yonkers Honda I am a totally satisfied customer. This is the sixth vehicle I have purchased from Yonkers Honda I had a superb experience with the first five cars. In the case of my latest purchase, Gary Wagner was exceptional. He was attentive, courteous, extremely helpful and had great instincts in helping me make the right choice. I most highly recommend Gary Wagner and Yonkers Honda for excellence in automotive sales. More

Report | Print

2016 Honda civic I called Yonkers Honda before I went in and Kelly was very helpful over the phone. Gary helped me get a good deal & leasing my first car. Overall this I called Yonkers Honda before I went in and Kelly was very helpful over the phone. Gary helped me get a good deal & leasing my first car. Overall this dealership is great, they're very helpful and nice I would def recommend this place for someone who's looking to get a new car! More

Report | Print

Yonkers Honda I have been leasing from Yonkers Honda for 25 years, and with every new car the experience has been exemplary. Everything always has gone as planned, I have been leasing from Yonkers Honda for 25 years, and with every new car the experience has been exemplary. Everything always has gone as planned, and each staff member has been helpful, knowledgeable, friendly, and totally professional. The best dealership anywhere! More

Report | Print

This is my 4th Honda from Yonkers Honda and even though there are dealers closer to my home, I only go here. I always feel like I am being dealt with honestly. I just picked up my new CRV earlier this week there are dealers closer to my home, I only go here. I always feel like I am being dealt with honestly. I just picked up my new CRV earlier this week and they had exactly what I wanted. I always anticipate that getting a new car is going to be stressful but they go out of their way to make it all easy and positive. This time, Ron took great care of me - very polite and professional and things could not have gone more smoothly. Service is also always excellent - easy to deal with and always accommodating. Overall, Yonkers Honda is very professional and everyone is always very helpful all around. More

Report | Print