Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 4

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
68 Reviews
4.9

68 Reviews

Write a Review

Dealership Experience

6 yrs, 9 mos

Industry Experience

9 yrs, 10 mos

68 Reviews of Gavin Pigman

January 09, 2026

Dealership Rating
Employee Rating

Service was excellent and they communicated every step of the process. Gavin was excellent to work with More

by CHAD@PROPERTIESOFPEACOCK.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Jan 12, 2026

Porsche Louisville responded

Our team prides itself on delivering a qualty and informative service experience. We are happy to know your visit met our high 5 star standards. Best Regards, John Casco General Manager

January 07, 2026

Dealership Rating
Employee Rating

Top tier support and service that would make the Porsche brand proud. The service team and technicians went above and beyond ensuring my comfort and keeping me constantly updated on the service status. More

by josh.jacobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts , Natalie Solares, David

Jan 08, 2026

Porsche Louisville responded

Thank you for taking the time to share your overall satisfaction with your recent service experience. Our team works hard to ensure a quality experience for all who visit. Best Regards, John Casco General Manager

January 06, 2026

Dealership Rating
Employee Rating

My experience fell short of expectations because of miscommunication, but I do appreciate the friendliness and courtesy shown by the staff. More

by KRISTINNW2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Casco , Natalie Solares

Jan 08, 2026

Porsche Louisville responded

Thank you for your business and for sharing your feedback. We sincerely apologize for the miscommunication and are committed to improving the level of service you experience on your next visit. Best Regards, John Casco General Manager

January 06, 2026

Dealership Rating
Employee Rating

I bought my first brand new Porsche through Porsche Louisville. Many things about the experience were positive. First of all, I'm a t-shirt and sneakers guy. Still, I was never made to feel less than a More

by garthinus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 08, 2026

Porsche Louisville responded

Thank you so much for sharing such a thoughtful and detailed review! We’re thrilled to hear that your first new Porsche purchase was not only positive but also comfortable and welcoming from start to finish. It means a lot that you felt respected, never pressured, and genuinely supported throughout the process—this is exactly the experience our team strives to provide. We’re especially glad that the honest, no-up-sell approach and our commitment to treating every guest with care resonated with you, even after you drove off with your new Porsche. Your kind words about our entire team and their dedication to the brand truly mean a lot, and we’ll be sure to share your feedback with everyone. Congratulations on your new Porsche, and thank you for recommending Porsche Louisville—we look forward to being here for all your Porsche needs in the future! Best Regards, John Casco General Manager

January 04, 2026

Dealership Rating
Employee Rating

Friendly welcoming dealership, great service, fabulous employees. Makes you want to go back. Can’t wait More

by donaldjroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Fregoso, Dave Roberts

Jan 08, 2026

Porsche Louisville responded

Our team is dedicated to ensuring a quality experience for all who visit. Thank you for choosing Germain. Best Regards, John Casco General Manager

January 04, 2026

Dealership Rating
Employee Rating

I never mind taking my car in for service at Porsche of Louisville. Great people, extremely professional and make you feel like family. The waiting area is very comfortable and a huge selection of refresh More

by jeff1438
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Shawn Collier , Cassell Kuhns, Natalie Solares

Jan 08, 2026

Porsche Louisville responded

We’re thrilled to hear that your service visits continue to be positive! We’re glad you feel comfortable while waiting and are able to enjoy the amenities we offer, and we appreciate your patience as our team works diligently to get you back on the road as quickly and smoothly as possible. Best Regards, John Casco General Manager

January 01, 2026

Dealership Rating
Employee Rating

This dealership strives to form lasting relationships with its clients by providing tailored and excellent service. More

by Nick
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Cesar Fregoso , Maxwell Atherton, Patrick Sellers

Jan 08, 2026

Porsche Louisville responded

Here at Germain, we focus on providing a 5-star experience and building long and lasting relationships. Please let us know if you need anything further. Best Regards, John Casco General Manager

January 01, 2026

Dealership Rating
Employee Rating

The staff loves Porsche's as much as I do, every single model. My kind of dealership! More

by reblanchard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Fregoso , Steve from the Audi shop did the financing. Excellent job.

December 29, 2025

Dealership Rating
Employee Rating

Very courteous, accommodating and professional. Appreciate getting a loaner vehicle. Coffee really good also. Thanks More

by bobwalt1248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts , Natalie Solares

Jan 08, 2026

Porsche Louisville responded

Our team works hard to ensure a 5-star experience at every touchpoint, including the coffee. Thank you for choosing Germain. Best Regards, John Casco General Manager

December 29, 2025

Dealership Rating
Employee Rating

The experience was great from the moment we walked in to the moment we left. More

by nicholemkurtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Jan 08, 2026

Porsche Louisville responded

We are happy to know your visit met our high 5-star standards from beginning to end. We look forward to replicating this level of service at your next visit. Best Regards, John Casco General Manager

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