Wasn’t looking to buy a car but they made me an offer I couldn’t refuse. The salesperson was honest and straight to the point which I loved. I would definitely recommend if you use this dealership see Gayle.
"Springfield Ford Feels Like Family"
Walking in to Ford felt a lot different than walking in to Jeep, my former SUV home of ten years. When I walked in, I was greeted by Justin and Gayle. We immediately started talking about where we were from, some of the people we all knew, and it felt so casual and welcome. Gayle and Justin kind of tag teamed my truck buying process, and it was great! They were open to showing me multiple trucks, in all different colors, with different interior and features to find what worked best for me.
Once we found my new truck, and discussed price, I met up with Midge. She was so personable and easy to deal with. The financial side of car buying can be stressful, but she made everything clear and easy to understand. She explained different packages to me and I signed up for those that would fit my needs best.
After the car was detailed, John came outside to show me how to work the new system and helped me set up the app features. I went back the following Monday for some items I left behind in my Jeep, and John and Gayle both were close by offering to help me with anything I needed.
I was even able to meet with Mike in Service, who shared his card with me. I loved feeling like everyone was their to be as supportive as possible. I am absolutely certain that Springfield Ford will be my forever home as long as their staff remains as down-to-Earth and accepting as the four I worked with!