Geneva Carr | Page 19

No hassle car experience I went to Lokey Volkswagen looking for a used 2017 Grand Cherokee limited. Geneva showed us a beautiful 2018 which we didn’t think we had a chance of I went to Lokey Volkswagen looking for a used 2017 Grand Cherokee limited. Geneva showed us a beautiful 2018 which we didn’t think we had a chance of obtaining. Geneva and her sales mgr. made the deal possible. I forgot the sales mgr. name but he was also awesome. They were both so very nice and awesome. They provided my husband and me lunch. They made the experience easy nice with no pressure. My husband is going back next week to purchase a new truck. More

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Great service within a respectable timeframe The dealership is striving to please customers. Friendly and attentive. The negotiating process, and it is a process, wasted too much time. Closing on The dealership is striving to please customers. Friendly and attentive. The negotiating process, and it is a process, wasted too much time. Closing on a house is faster. Once done however the service is great. More

by raredford Verified Customer Verified Customer

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Lokey VW is the best My family has leased three VW at Lokey VW and they are great. Service lifetime oil changes and all super friendly. Highly recommend to anyone shopping My family has leased three VW at Lokey VW and they are great. Service lifetime oil changes and all super friendly. Highly recommend to anyone shopping VW or Kia More

by Kelsey O Verified Customer Verified Customer

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Helpful, courteous and went above and beyond Matthew and Geneva were more than helpful, they did their best to get to the price I wanted, and had answers for any questions I had. All in all, so f Matthew and Geneva were more than helpful, they did their best to get to the price I wanted, and had answers for any questions I had. All in all, so far my experience has been a good one and i would reccomend this dealership to anyone looking for a car. More

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Excellent Service Brian took excellent care of me and went the extra mile to insure he kept me informed of the repairs and cost! They got everything done when they sai Brian took excellent care of me and went the extra mile to insure he kept me informed of the repairs and cost! They got everything done when they said and got me back on the road without any problems. Thank you Lokey & Brian!!! More

by tbmatthebeach Verified Customer Verified Customer

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Car buying experience Great service really happy with my experience with Geneva. Showed great passion for her job and helping me complete my purchase. I will buy my next ca Great service really happy with my experience with Geneva. Showed great passion for her job and helping me complete my purchase. I will buy my next car with her. More

by tchapman89 Verified Customer Verified Customer

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Great place Always get my vehicle serviced at Lokey. Always they have provided knowledge and professionalism, and vehicle delivered at the time they estimated . Always get my vehicle serviced at Lokey. Always they have provided knowledge and professionalism, and vehicle delivered at the time they estimated . I’ve also bought my last three vehicles from there with out problems or haggles.. Every one is friendly and professional. More

by RYSVELAQUEZ Verified Customer Verified Customer

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Walked in for Service, Walked out with a New Car! I live in the West Palm Beach area but have recently relocated my 2012 VW GTI to where I work in Clearwater, FL. My car required servicing so I visite I live in the West Palm Beach area but have recently relocated my 2012 VW GTI to where I work in Clearwater, FL. My car required servicing so I visited Lokey VW since it was the closest dealership to my office and I am so glad that it was. It was a pleasant experience from the moment I pulled up to Lokey. I was greeted by a service-center person who introduced me to Antonio, the service advisor. Antonio was on the phone, so while he was attending to another customer, I walked into their showroom. To my surprise, right there on the showroom floor was the car of my dreams, the 2018 VW Golf R!, I had been waiting anxiously for this model to arrive but there was little information except speculation about availability dates. As I was ogling the car, I was approached by the very charismatic and vivacious Geneva, who quickly became one of my favorite people. Although a salesperson, I never felt like Geneva was pressuring me into making a decision (primarily because I was pressuring myself). Following a fun-filled test drive with Geneva and conversations with the amazingly informed staff, namely Hunter (another salesperson) and Rob, the sales manager, I was convinced that I had to have this car. I was able to work an equitable trade for my car and within hours, following a number of very interesting conversations with their finance manager, Chad, as I was signing my first born away (ha, don’t I wish!) I was driving home in my new car. The follow-up has been fantastic and I will be returning my car next week for the tint and special paint package. I count myself very lucky to have been in need of service on my car at the right time but most importantly, the right place was Lokey VW and I had the opportunity to work with all the right people! Thanks to Antonio, Geneva, Rob, Hunter and Chad for making a good experience even better and way more fun! More

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I had an excellent experience @ Lokey VW I'm not sure if I've ever met a nicer bunch of people! Everyone was friendly, upbeat and accomodating. I purchased a used Jetta and felt like I boug I'm not sure if I've ever met a nicer bunch of people! Everyone was friendly, upbeat and accomodating. I purchased a used Jetta and felt like I bought a new one with the way I was treated. My saleswoman, Geneva was great! As were Joe, (the manager?) and Tim, the gent who took care of getting my loaner cars, (and there were a few). I chose a used Jetta, that had just been traded and when they inspected the vehicle they called and said they couldn't sell it to me because there were numerous problems with it. I appreciated the honesty in not selling me that car because it was an "as is" purchase. I chose another Jetta and it had some scratches on the trunk lid. So they put me in a loaner vehicle while they fixed it. While it took a few days to get the work done, they did an excellent job and my new, used car, looks great!! More

by cgow48 Verified Customer Verified Customer

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Exceptional Cutomer Service They treat like your the most important cutomer in the building. And evryone on the staff is interested in your purchase and that you are completely h They treat like your the most important cutomer in the building. And evryone on the staff is interested in your purchase and that you are completely happy. Buying a car is not an easy procedure, but they do the best they can to make it feel easy and painless. Michael W Urquhart More

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