Geneva Carr | Page 6

Geneva was cool to work with. Everything else was a nightmare. I was told one thing on the sales floor, then when in the finance office, it was if I was working with a different d Everything else was a nightmare. I was told one thing on the sales floor, then when in the finance office, it was if I was working with a different dealership altogether. Zero communication between the guy who popped in Geneva's office, chiming up Lokey and promising me things. The finance guy was overly nervous throughout the whole process, and not aware of anything I was told/promised. I should have stopped there and walked out. My credit was challenged, and I made that clear going in. I was told that I was "approved" several times by different people... went through the entire signing process and took the car home (an hour away) only to find that I wasn't actually approved! Car went back. A whole bunch of lies and deceit... I'll never return to this or any Lokey dealership. Huge waste of time. If you do decide to work with these folks, double-check everything in the finance office before you sign! Hold them accountable. If you're not happy, don't be afraid to walk out the door and find a dealership that doesn't operate with smoke and mirrors. More

by CarsAreMyThing Verified Customer Verified Customer

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Joe was attentive He listened to all my needs and is a great caring sales person. great caring sales person. More

by jbirdsc2007 Verified Customer Verified Customer

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Your people are just great in sales, service, and checkout. Geneva was very helpful any time I came in for service new car sales and used car sales checkout. Geneva was very helpful any time I came in for service new car sales and used car sales More

by KENNYKRAUSS1941 Verified Customer Verified Customer

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The dealer associates were excellent and helpful. Geneva Is an awesome saleswoman and an even better person. Geneva Is an awesome saleswoman and an even better person. More

by RSAURER Verified Customer Verified Customer

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Lokey vw was the easiest transaction I have ever done. The personel was extremely pleasant and helpful, our salesperson Geneva, was an absolute blessing, she was highly motivated and professional . It to The personel was extremely pleasant and helpful, our salesperson Geneva, was an absolute blessing, she was highly motivated and professional . It took only 2 hours from start to finish . I am truly happy with the new tiguan that I purchased. Thank you so very much. More

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The absolute best car buying experience ever! Ask for Geneva... she'll hook you up! Ask for Geneva... she'll hook you up! More

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Great service. The team worked relentlessly to find me the best deal and a great car. The team worked relentlessly to find me the best deal and a great car. More

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Geneva,Mike and Shawn. ..U ROCK!! THANK U ALL FOR MAKING A DREAM COME TRUE..IT WAS A PLEASURE..AND GENEVA...THANKS FOR REMEMBERING MY BOUGIE RED BOW FOR MY 1ST NEW CAR 📸 ..U ROCK!! THANK U ALL FOR MAKING A DREAM COME TRUE..IT WAS A PLEASURE..AND GENEVA...THANKS FOR REMEMBERING MY BOUGIE RED BOW FOR MY 1ST NEW CAR 📸 More

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Very customer friendly. i was looking for the perfect used car, and my salesman found it. i was looking for the perfect used car, and my salesman found it. More

by kahoonafl1 Verified Customer Verified Customer

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I would like to express my utmost satisfaction and appreciation for the outstanding service provided by Geneva Carr. From the moment I stepped foot on the dealership lot, she went above and beyond to appreciation for the outstanding service provided by Geneva Carr. From the moment I stepped foot on the dealership lot, she went above and beyond to ensure a smooth and enjoyable car-buying experience. Her knowledge about various models, features, and pricing options was exceptional. Throughout negotiations and finalizing the paperwork, Geneva demonstrated transparency and honesty, which I greatly appreciated. Her straightforward approach and willingness to find the best solution for my budget made me feel valued as a customer. I highly recommend Geneva to anyone in search of a new vehicle. More

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