Geoff Kelly | Page 26

Used SRX Purchase We purchased an SRX from Kelly Cadillac and Uzma was our sales representative.The car was three years old but was spotless and had no signs of wear. U We purchased an SRX from Kelly Cadillac and Uzma was our sales representative.The car was three years old but was spotless and had no signs of wear. Uzma was very knowledgeable and patient explaining the cars systems. Every one we met during the process was friendly and made us feel confident and comfortable that they were trying to ensure we were well taken care of. More

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An excellent example of a dealership Not overpriced, not pushing the sale, forthcoming, considerate, and accommodating. These are just a few kind words of praise to the individuals I dea Not overpriced, not pushing the sale, forthcoming, considerate, and accommodating. These are just a few kind words of praise to the individuals I dealt with at Kelly Cadillac. I drove just over 870 miles to test drive and ultimately purchase a certified Cadillac from them and the whole time being treated like I was purchasing a new higher dollar automobile. I can't say enough about all the staff that my family and I came in contact with. Thank you for everything and an awesome family like experience!! More

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First experience at Kelly I found my 2016 used Cadillac online and we drove 2 hours to look at it. Loved it and the treatmwe received as soon as we walked thru the door. Marc I found my 2016 used Cadillac online and we drove 2 hours to look at it. Loved it and the treatmwe received as soon as we walked thru the door. Marc was helpful and very nice. Geoff was very hands on and made us feel welcome. Even down to the usual dreadful paperwork, Glenn made it painless. Would definitely recommend them!! Aaron & Penny Heffner More

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KEEP UP THE GREAT WORK !!! GREAT EXPERIENCE WITH EVERYONE AT KELLY CADILLAC, I HIGHLY RECCOMEND THIS DEALERSHIP TO EVERYONE. FROM THE TIME YOU PULL INTO THE DEALERSHIP, UNTILL GREAT EXPERIENCE WITH EVERYONE AT KELLY CADILLAC, I HIGHLY RECCOMEND THIS DEALERSHIP TO EVERYONE. FROM THE TIME YOU PULL INTO THE DEALERSHIP, UNTILL THE TIME YOU LEAVE, YOUR WILL LEAVE WITH A GREAT EDUCATION, AND WILL BE TREATED LIKE A KING OR QUEEN. More

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First Experience At Kelly We drove over two hours to visit the dealership. We could not have been more delighted with the treatment we received. We were introduced to everyon We drove over two hours to visit the dealership. We could not have been more delighted with the treatment we received. We were introduced to everyone from the owner to the shop manager. They even had my drink of choice (Diet Coke) available! Our salesperson, Alisha, was a joy. Her customer service skills and warm personality were amazing! More

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Wonderful Experience This was by far the best car-buying experience we have ever had. Everyone that we came into contact with was friendly, knowledgeable & professional. This was by far the best car-buying experience we have ever had. Everyone that we came into contact with was friendly, knowledgeable & professional. It felt like we were dealing with the family-run businesses of yore when people still cared about their neighbors. We know we weren't their biggest sale, but we never felt lesser because of it. It really says something when an owner takes the time to introduce himself to his customers. It's a level of class that you don't often find anymore. Marc was our salesperson (wonderful), Glenn was there for the paperwork, and Allen gave us gifts of immeasurable value! Not only is this this my favorite car ever, we have found a dealership for life. Thank you all! More

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Outstanding Service Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided Doug was our service manager and provided us with a very efficient and professional experience for the warranty Recall work on our ATS. He provided my wife and me with a loaner vehicle( we live 30 miles from the dealership) and a very accurate time estimate for the repairs. It was the same family like experience that we felt during our new car purchases over the years at Kelly. Good people and great service! More

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Best car buying experience I've ever had! I sent a request on their website to check the availability of a car. I received a telephone call in less than an hour. My salesperson Uzma Shafqat I sent a request on their website to check the availability of a car. I received a telephone call in less than an hour. My salesperson Uzma Shafqat was knowledgeable, informative and had a sincere interest in making me happy. She was patient and knew her products well. She gave me the right amount of information that I needed to make a decision. I ultimately purchased a more expensive car because that is what it took for me to be happy. I originally wanted to see a smaller car and at her suggestion I looked at a larger car and I fell in love with it! It was exactly what I was looking for. I met the owner Geoff Kelly and in all my interactions with him i really felt that it wasn't about making a sale, it was about me being happy! It was a fair deal and I have no doubt that service after the sale will be excellent. More

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No pressure, respectfully handled purchase. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. I purchased a used Cadillac last month and couldn't be happier with the experience. The sales representative was informative and polite, never pushy. All of the employees made it a point to be welcoming without seeming contrived; the owners were present and stopped in to thank me personally. I noticed a small flaw in the leather before I left and was directed immediately to the service bay to make an appointment. Pretty impressive so far. More

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Very professional and customer related dealership Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have Kelly Cadillac is a very professional and customer centered dealership from the owner, sales force and service reps. This is the second vehicle I have purchased and look forward to the follow up service that this dealership provides. More

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