Doug Givler
Doug Givler at Kelly Cadillac

Doug Givler

Service Consultant

Kelly Cadillac

1986 State Road
Lancaster, PA 17601

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5.0
114 Reviews

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5.0

114 Reviews

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114 Reviews of Doug Givler

July 23, 2026

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picked up my car inspection oil change, did so any extra things for free, they are the very best been doing business for years, I cannot say enough good things about Kelly caddy!!!!!!!!!!!!!!!!!!!! More

by yelnats104
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Recommend Dealer
Yes
Jul 31, 2026

Kelly Cadillac responded

Hello! Thank you very much for your 5 Star Dealer Rater review. It means a lot to us that you what to share you opinion with others. We will share your kind words with the service team. Have a great weekend. Sincerely, Kelley and Geoff Kelly

June 06, 2026

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Excellent experience purchasing my new car. The team was attentive to my needs, took the time to answer all of my questions, thoroughly reviewed every detail with me. I never felt rushed and ap More

by C_bachorz670
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Yes
Jul 31, 2026

Kelly Cadillac responded

Hello! Thank you very much for your business. We sincerely appreciate the time you took to fill out a 5 Star Dealer Rater Review. We hope you are enjoying your Cadillac. We look forward to taking great care of it. Have a nice weekend. Best regards, Kelley and Geoff Kelly

February 25, 2026

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It was a pleasure of a journey in purchasing my Cadillac from Kelly dealership. Uzma Shafqat, sales lady provided professional guidance in my purchase for the car that fits my needs. Thank you to the qualit More

by Gene206
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Recommend Dealer
Yes
Feb 25, 2026

Kelly Cadillac responded

Hello Gene, Thank you very much for your business. We hope you are enjoying your XT5. We will share your 5 Star Dealer Rater Review with the team. We look forward to taking great care of your XT5. Have a great day! Sincerely, Kelley and Geoff Kelly

February 17, 2026

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I’ve dealt with Kelly Cadillac for over 25 years now and we’ve bought eight cars between my wife and I. Service has always been first rate. My most recent purchase, handled by Uzma Shafqat, was a great expe More

by mjmarion57
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Recommend Dealer
Yes

November 06, 2025

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I have purchased three vehicles from Kelly Cadillac, Lancaster, PA, since 2017. I come back here because the service is excellent and I never feel like I’m being taken for granted as a customer. The own More

by Joseph Maldonado
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Recommend Dealer
Yes

September 08, 2025

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We love working with the team at Kelly Cadillac. Geoff Kelly & Uzma Shafqat serve me and my family well. We are multi-generation Kelly customers and have never had a bad experience. Sales is always More

by rodney.smoker
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Recommend Dealer
Yes
Oct 27, 2025

Kelly Cadillac responded

Hello Mr. Smoker!! WOW! You really do write the best 5 Star Dealer Rater Reviews. We appreciate your continued business and we enjoy working with you and your family. We hope the truck is exactly what you hoped it would be. We are here when you need us. Have a great day. Sincerely, Kelley and Geoff Kelly

December 13, 2024

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uzma who is our sales rep is great work with. Very helpful and understanding. We brought a XT4 in Sept and had to take it back for small problem. I fell bad always calling finding problems with More

by Deb S
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Recommend Dealer
Yes

Other Employees Tagged: Kelley Kelly, Glenn Davis , Lynn Yoder, Uzma sales rep and the girl in service scheduling dept.

Dec 13, 2024

Deb S responded

Great sale rep

October 16, 2024

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15 words is not enough to express my appreciation and gratitude for this company! They need a whole book! Each and every time, I go to this dealership, they make me feel like I belong! Uzma, is always s More

by Kim
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Recommend Dealer
Yes
Oct 16, 2024

Kelly Cadillac responded

Hello Kim!! YOU are top notch! We appreciate your continued business, it means a lot to us. Thank you for BOTH of your 5 Star Dealer Rater Reviews!! We look forward to taking great care of you XT5 and we will make sure to share your kind words with our team! Sincerely, Kelley and Geoff Kelly

Oct 16, 2024

Kim responded

I want to say I really appreciate how Kelly Cadillac takes very good care of my Cadillacs!! the whole team does a fantastic job! when you call the office, o so pleasant!! if there is a concern, you get an answer right away!! Kelly Cadillac cares about the people and they care about your Cadillac! when I go places, the customer service has long gone!! but NOT at Kelly Cadillac! their customer service is TOP NOTCH!!

September 03, 2024

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Attention and service is excellent. Salesperson, Uzma, is phenomenal with educating us on all the operating features of the vehicle. We are very pleased with the personal and profession More

by Deb Frock
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Recommend Dealer
Yes
Oct 16, 2024

Kelly Cadillac responded

Hello Frocks!! We hope you are enjoying your latest Cadillac! It is our pleasure doing business with you. We really appreciate your 5 Star Dealer Rater Review. Have a great day! Sincerely, Kelley and Geoff Kelly

August 21, 2024

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I purchased my second XT4 from Uzma. The whole Kelly Cadillac experience from the sale through Service is excellent. Uzma is beyond attentive and helpful. I recommend Kelly Cadillac as h More

by DesiBF
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Recommend Dealer
Yes
Oct 16, 2024

Kelly Cadillac responded

Hello Desi, Thank you very much for your 5 Star Dealer Rater Review. We appreciate your business and really enjoy working with you. Have a great day! Sincerely, Kelley and Geoff Kelly

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