Doug Givler

I recently purchased my third Cadillac, and the reason I go back to Kelly Cadillac is to work with Uzma Shafqat! She is a top-notch Sales Representative. Uzma listens, keeps in touch, isn't pushy, and take go back to Kelly Cadillac is to work with Uzma Shafqat! She is a top-notch Sales Representative. Uzma listens, keeps in touch, isn't pushy, and takes the time to work with you BEFORE AND AFTER the sale! She has met with me (post-sale) several times to help me understand the new technology of the car...what an amazing help! I can't thank her enough. I recommend working with her highly!! More

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Dealership Experience My wife and I have purchased more than 4 Cadillacs over the years and have always been impressed with the whole staffs courtesy, knowledge and genuine My wife and I have purchased more than 4 Cadillacs over the years and have always been impressed with the whole staffs courtesy, knowledge and genuine friendliness from Mr. Kelly on down. It's also very easy to make a deal, when you have done your homework, and find that your figures almost exactly match those of the dealership. They are extremely fair in their trade-in allowances right off the bat. Just a pleasure to do business with. A special thanks goes to Uzma (our sales lady) who patiently takes us through the steps from selecting the model and equipment, to setting up the numerous personal items on delivery. Always a pleasure to see the folks when the car is brought in for routine service. Overall a fine dealership!! More

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Uzma was awesome. She was super helpful and friendly. In fact everyone at Kelly made our experience great! I would most definitely recommend the team at Kelly to my fa She was super helpful and friendly. In fact everyone at Kelly made our experience great! I would most definitely recommend the team at Kelly to my family and friends. We love our purchase! More

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I just purchased my third vehicle from Kelly Cadillac. This is the second vehicle from salesperson Uzma Shafqat. I can't say enough about the personal service I have received over the years. It keeps m This is the second vehicle from salesperson Uzma Shafqat. I can't say enough about the personal service I have received over the years. It keeps me coming back. Even after the sale Uzma keeps in touch and always stops by to say hello when I come for routine service. The entire staff of this dealership is exceptional. If you are looking for a Cadillac this is the place you want to be. More

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Kelly Cadillac has always met and exceeded our expectations. We don't know what we would do w/o our sales consultant Uzma Shafqat. She has designed our new 2024 ST6 and it's absolutely stunning! expectations. We don't know what we would do w/o our sales consultant Uzma Shafqat. She has designed our new 2024 ST6 and it's absolutely stunning! Geoff, the owner and the rest of their employees have ALWAYS given 100%. I believe this is our 5th or 6th vehicle that we have purchases from Kelly Cadillac and will continue to do so. Geoff helped us thru a very stressful time with the accident of our 2021 vehicle. He and Uzma were our life line. I don't know of any other company who would have done what Geoff did for us. They really did treat us like family. We will continue to buy our vehicles from Kelly Cadillac not only because they helped us out every step of the way with the 2021 vehicle, but because you get quality service. More

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It was a pleasure doing business with her. She is extremely friendly and makes sure that you have all of your questions answered. She is extremely friendly and makes sure that you have all of your questions answered. More

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Wow is all i can say about our experience with Kim (amazing ) then the owner’s being so personable with us they truly were the best I’ve seen ! We traveled from frederick md 2 hr ride to have thus (amazing ) then the owner’s being so personable with us they truly were the best I’ve seen ! We traveled from frederick md 2 hr ride to have thus best experience, well worth the ride . All the staff were very warm and like family. Again Kim took very care of us and my wife . Kim went above expectations in selling us the 2023 XT5 along with showing us about the vehicle and made sure we were comfortable prior to leaving the amazing dealer . Regards David and Debra wilson Frederick md . More

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Very customer oriented. Easy to work with and very friendly. Uzma was very knowledgeable and responsive to our questions. Easy to work with and very friendly. Uzma was very knowledgeable and responsive to our questions. More

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Best dealer I have ever dealt with, fantastic service department, first time there for service, but they will be taking care of all my service in the future department, first time there for service, but they will be taking care of all my service in the future More

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My five star review has more to do with my sales person than it does with the dealership. Uzma went way beyond my expectations. In today’s world of hit or miss service, she made… and is still making hersel than it does with the dealership. Uzma went way beyond my expectations. In today’s world of hit or miss service, she made… and is still making herself available to me for any questions or concerns I have. She provided excellent follow up and kept me abreast of cars that came into the dealership. She would recommend those that she thought would be a match for me. Her kind and gentle nature made her feel like more of a consultant than a sales person. I feel she always has my best interest at heart because she said- “I don’t want to sell you one car… I want to sell you all of your future vehicles”. I would recommend Uzma to anyone who is looking for top notch customer service. More

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