Geoff Kelly | Page 10

Satisfied customers of Kelly Cadillac After a stressful and unsuccessful day of car shopping at apple Cadillac we decided to drive from york to Lancaster to check out what Kelly Cadillac h After a stressful and unsuccessful day of car shopping at apple Cadillac we decided to drive from york to Lancaster to check out what Kelly Cadillac had to offer. We pleasantly met Howard Solodky in the parking. We immediately felt comfortable. He gave us the time we needed with no pressure and helped us successfully purchase a SRX Cadilac which was our goal for the day. The whole Kelly Cadillac family was awesome. If your are looking for a car, go to Kelly Cadillac. You won't go wrong and you will be glad you did. Gregg and Tammy Poff More

Print

Excellent experience. This is my second purchase. Highly recommend for both sales and service. Feel very taken care of, they go over and above. My dealership for sure!! This is my second purchase. Highly recommend for both sales and service. Feel very taken care of, they go over and above. My dealership for sure!! More

Print

Always a Great Experience! My experience at Kelly Cadillac is always wonderful! The entire staff is so courteous and helpful! The service team is awesome! Always willing to go a My experience at Kelly Cadillac is always wonderful! The entire staff is so courteous and helpful! The service team is awesome! Always willing to go above and beyond! Thank you for your amazing service! More

Print

First Time Customer -- New Car Purchase The Cadillac Year End sale of 2014 models was in progress we had a specific model and color that would interest us. We searched the inventory of area The Cadillac Year End sale of 2014 models was in progress we had a specific model and color that would interest us. We searched the inventory of area dealers and Kelly Cadillac had a couple such vehicles. We e-mailed Geoff Kelly (owner), who had proposed to us a new car some years ago, and he had Howard Solodky work with us on a proposed transaction. We have just taken delivery of our 2014 Cadillac XTS and, to date, all services at Kelly Cadillac have been excellent. More

Print

Very Honest & Trustworthy. Great Experience We found the exact used 2011 Camaro that we were looking for through Auto Trader at Kelly Cadillac with only 1,000 miles on it. Since we live in Stee We found the exact used 2011 Camaro that we were looking for through Auto Trader at Kelly Cadillac with only 1,000 miles on it. Since we live in Steeler Country in SW Pa, we were very apprehensive about making a deal sight unseen but Howard was very cooperative and honest about the car and held it for us until we could make the trek east. The car was all that Howard said it was & more! We were greeted by Mr Kelly and Marc had us signed, sealed, & on our way home with our Black 'n Gold muscle car in no time!! Thank you all for the great experience! More

Print

Professional, Awesome, Personal Experience A Cadillac! A KELLY CADILLAC! I requested a new license plate holder because I wanted the Kelly dealership to be "advertised" as polished as the A Cadillac! A KELLY CADILLAC! I requested a new license plate holder because I wanted the Kelly dealership to be "advertised" as polished as the experience of the purchasing process. I did an online search of vehicles. I found my new car and requested an appointment. My only mistake: I should have done an online search of dealerships! What value is an amazing vehicle without the best team to support the vehicle and the buyer? More

Print

DESERVING OF EVERY FIVE STAR REVIEW! ABSOLUTELY AWESOME!!! I will start my review by first saying that I am a New Yorker, born and bred, and have lived in New York my entire life. With that background I tend t I will start my review by first saying that I am a New Yorker, born and bred, and have lived in New York my entire life. With that background I tend to be a bit suspicious as well as a bit cynical so for me to say that this was the best car buying experience we have ever had, you know that I was duly impressed. We have bought many, many new cars over the years but have never been treated as good as we were treated by the team at Kelly Cadillac. From the moment we were greeted to the moment we said our goodbyes, my husband and I were treated like we were a couple of incredibly important people. I was truly blown away by the friendliness, knowledge, and professionalism of everyone at Kelly Cadillac. On Wednesday, September 4th, my husband came home from work and I mentioned to him that I did not think our SUV would be big enough for us, four older teenagers, and all of our luggage for our upcoming road trip to Florida the following week, The next morning, my husband began an internet search for an SUV that he knew I would like. He found several that met his criteria and began contacting dealerships, including Kelly Cadillac, which is three hours away and a local dealership 15 minutes from our home. Howard Solodsky promptly returned my husband's emails and calls. The Non-Kelly dealership returned my husband's call much later that morning and then did not get back to us again for the rest of the day. By late afternoon, Thursday, my husband decided to purchase the Expedition from Kelly Cadillac and when I asked him why he chose the dealer three hours away rather than the one fifteen minutes away, he replied that Howard had done everything he could to make this deal work. He said that Howard was a nice guy and felt confident that we were getting a fair deal. The Non-Kelly dealership finally returned our emails with their idea of a deal. My husband wrote back that he was sorry but it was too late as we had made a deal, sight unseen, for another vehicle. Besides, we were rather disgusted with the other dealership's lack of timely responses and dismissive attitude----thanks, but no thanks. Early Friday morning, we set out for the three hour drive and when we arrived we were greeted outside by Howard, who showed us the car we purchased sight unseen and it was every thing I hoped it would be......love at first sight. Once inside, owners Kelley and Geoff Kelly each sought us out and introduced themselves to us. They are genuinely nice people. Howard tried to expedite our transaction and we thoroughly enjoyed working with him; he was knowledgeable, friendly, helpful, and exceedingly pleasant. We also had the pleasure of working with Glenn Davis to finalize our paperwork; he is another top notch member of the Kelly team and a fun guy to talk with. I can truly say that the team at Kelly Cadillac is of the highest caliber. As I mentioned, we have purchased many, many new cars over the years. The vehicle we purchased at Kelly Cadillac was used; however, never once did it seem as if we not not important customers. In fact, we were treated to the very best customer service we have EVER received. Our 2600 mile round tripper was comfortable and and smooth and I am so happy that we purchased our Expedition at Kelly Cadillac. It was worth every minute and every mile on the road to come to Kelly Cadillac. Will definitely highly recommend and I am sure that we will do business with this five star dealership again. Thank you! argaret and Michael More

Print

General Comments My Cadillac XTS for Warrenty service on the Drivers Information Dashboard Display. Satisfactory result. Additionally I was due to Renew my On St My Cadillac XTS for Warrenty service on the Drivers Information Dashboard Display. Satisfactory result. Additionally I was due to Renew my On Star coverage for an additional year and had my renewal note on my desk to do so. The day after my XTS was returned to me I received an e-mail notice thanking me for renewing My On Star Directions and Connections Plan for another year. I had not contacted On Star as yet. Per chance did Kelly Cadillac renew this for me? If so I would like to know that and to thank Kelly for the same. My relationship with Kelly has been Wonderful and I will certainly let my friends and acquaintences know about it. I have had many admiring comments about the XTS and it is deserving of them all. That also translates to Kelly Cadillac in my mind and my comments to my Friends. I have owned many Vehicles ( most purchased new )in my more than 60 years of driving and have dealt with numerous Dealerships. This is my first Cadillac though I have owned Oldsmobiles, Buicks and GMC products and the Cadillac is the Finest I have ever owned. Kelly Cadillac is correspondingly the Finest Dealership I have ever done business with. Thank you for your fine service and personal friendly and caring attitude. Chuck Jackwood Narvon More

Print

Kelly Cadillac -- BEST Dealership -- EVER I have purchased many a car in my day but no purchase will ever compare to the service & price I received at Kelly Cadillac! From the moment we walke I have purchased many a car in my day but no purchase will ever compare to the service & price I received at Kelly Cadillac! From the moment we walked into the showroom until the time we left, we were treated with the best customer service on the market. The staff at Kelly is very impressive, a high caliber team for certain. I never knew how affordable a Cadillac was until we went to Kelly! Thank you Marc, Glenn, Allen and Geoff and Kelley Kelly for your help today as we purchased our dream car! More

Print

Great car buying experience ! Hello Geoff, I just wanted to follow up and say it was a pleasure to work with your dealership on the purchase of Jessica’s vehicle. I enjoyed t Hello Geoff, I just wanted to follow up and say it was a pleasure to work with your dealership on the purchase of Jessica’s vehicle. I enjoyed to get to know you and your dealership a little bit. I’m impressed with the level of service from everyone that was involved. Zack was great with follow up on Jessica’s vehicle questions . Glenn was fantastic with securing the financing for Jessica . I’m not surprised at how great the experience was after getting to talk with you for a few minutes . An owner who leads the service excellence by example is very refreshing. I wish you continued success . Thanks again for everything. Make it a great day Thanks More

Print