Geoff Kelly | Page 34

This is my second vehicle purchase from Kelly Cadillac. I traded in my '07 Escalade for an '09 Escalade. With both purchases I was treated as if I were the most valued customer they had. And they continue I traded in my '07 Escalade for an '09 Escalade. With both purchases I was treated as if I were the most valued customer they had. And they continue making me feel that way whenever I stop at the dealership. Whether I'm dealing with those in the showroom, the financing dept., the women in the back offices or the service dept., everyone is friendly, helpful, polite and often humorous. There's just no better place to buy a vehicle than Kelly Cadillac. More

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I recently purchased a 2010 Cadillac CTS-V from Kelly Cadillac. I did extensive research on the vehicle before my purchase and even checked another Cadillac dealership to compare a certain option fo Cadillac. I did extensive research on the vehicle before my purchase and even checked another Cadillac dealership to compare a certain option for this vehicle. The other dealership wanted substantially more for the same vehicle than Kelly and also offered me far less for my tradein vehicle. Needless to say, I purchased this vehicle from Kelly Cadillac. Everyone you deal with at Kelly, from sales to service, is very friendly, professional, and will bend over backwards to ensure that you are happy. No hard sell at this dealership. Michelle Russell did a fantastic job as my sales consultant. If you shop at Kelly Cadillac, I would definately recommend her. Kelly Cadillac is "hassle free" shopping. More

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Friendly, reasonable prices, regularly provide coupons for service specials and invitations for events. I was introduced to the owner on the first visit and the difference in professionalism and custom for service specials and invitations for events. I was introduced to the owner on the first visit and the difference in professionalism and customer service was a night and day improvement over the local Audi dealer. Nice seating area with free coffee and bagels for service visits. More

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The personnel was very curteous. We were very pleased with the way the people made sure our car was clean. Our Salesman did everything to see that we knew what to expect from the car. Kelly is a very g with the way the people made sure our car was clean. Our Salesman did everything to see that we knew what to expect from the car. Kelly is a very good Car dealer. We had cars from them previously and we were never disappointed. More

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I have had several great service expereinces with this dealer. On a few occasions when I experienced a problem with my car (and I was in my home area), I simply drove over to the Kelly Dealership and the dealer. On a few occasions when I experienced a problem with my car (and I was in my home area), I simply drove over to the Kelly Dealership and the service people took me right in and took care of my problem while I waited - even when they were very busy. Greg in service has always done a great job and the rest of the people there are always friendly and helpful. I used tohate going to mycar dealer for service. With Kelly I find it to be a friendly visit. More

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Kelly Saab was an EXCELLENT Car Dealership to Do Business With. Very Professional Both Dealer and Salesman. The Only Comments Were Clean-Up of Car Could Have Been a Little Better and Should Have Had an Oil With. Very Professional Both Dealer and Salesman. The Only Comments Were Clean-Up of Car Could Have Been a Little Better and Should Have Had an Oil Change with State Inspection - Included!!! However , I Give Kelly Saab a Big 5 (Great) and YES , I Will Absolutely Consider Dealing With This Company In Future. More

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We've been very pleased with Kelly Cadillac-Saab...from the owner, to sales personal, service department and office staff- they're friendly and offer quality cars and service.In addition to purchasing our the owner, to sales personal, service department and office staff- they're friendly and offer quality cars and service.In addition to purchasing our Saab from them, we continue to service it with them and have been happy with their hours and service. We highly recommend Kelly Cadillac/Saab. More

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I purchased a Saab 9-2X there in 2005, since my local dealership was too slow to respond to my inquiries ... I called Kelly Saab on a Friday with specific details about what car I wanted, and at what pri dealership was too slow to respond to my inquiries ... I called Kelly Saab on a Friday with specific details about what car I wanted, and at what price. An hour later, Yuri called back, and said it would be there the next day. With only my phone call, they had the car transferred from another dealership, and everything was taken care of. Two weeks later, my local dealership finally called to let me know that they had found a car for me -- unfortunately for them, the Saab from Kelly was already in my garage! In other words, great sales department, and since purchase I've also been consistently impressed with their service department. My biggest complaint is that I now live several states away. More

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Very friendly, very loyal and very competitive. everyone remembers me, the owner always comes into the service waiting room to say hello. If I need a loaner for the day they are always willing to provide o remembers me, the owner always comes into the service waiting room to say hello. If I need a loaner for the day they are always willing to provide one at no cost during the service. I was very happy to hear Saab was saved becaus ethe Kelly dealership has made me a Saab customer. they know how to keep clients loyal. they make sure they are "touching" clients often enough so we think of them right away. They have made me a loyal customer for life because of their high touch high quality dealership. More

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