George Abboud | Page 6

Bobby Sites and George Abboud were great to work with. They did a lot of searching for the vehicle we wanted. Then when we found different vehicle at their store, they switched gears and saw the transacti They did a lot of searching for the vehicle we wanted. Then when we found different vehicle at their store, they switched gears and saw the transaction through to a successful purchase. Bobby really paid attention to what we were looking for, and he is very personable. Has a good sense of humor too. More

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Toyota of Gladstone and specifically Brendon Andrews, George (manager), and Emileigh (finance) provided exceptional customer service that allowed for a typically grueling process of buying a car to be ea George (manager), and Emileigh (finance) provided exceptional customer service that allowed for a typically grueling process of buying a car to be easy, simple, no pressure and actually enjoyable. I am satisfied with my purchase/lease and will definitely be returning for any car needs. I highly recommend this dealership. More

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Be Very Cautious. This dealership does not have honest business practices. They practice the bait and switch with false advertising. They offer “Express Car Buying” th This dealership does not have honest business practices. They practice the bait and switch with false advertising. They offer “Express Car Buying” that is 100% online through their website. I picked out a Toyota Tacoma, that was dealer discounted, and followed the instructions to buy it online. After I was hooked, I received a call from a sales person letting me know that the dealer discount expired 3 weeks ago, but they have the exact truck and I would have to pay $3,000 more. The sales person tried using the excuse that they don’t update the inventory on their website frequently. Such a poor excuse for a major dealership and not acceptable. They refused to honor the price, which is unacceptable for good management that runs a tight ship. Clearly, mistakes are common and they would be out of business if they had to fix them all. Either it is lousy management full of mistakes, or they are using false advertising to sell cars. Whichever the case, it is not professional. More

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My fourth vehicle from Toyota of Gladstone… I’m not sure why you would want to go anywhere else. why you would want to go anywhere else. More

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Manny was very helpful and professional. Will not buy from this dealership again due to coercive sales practices. Will not buy from this dealership again due to coercive sales practices. More

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Cassie was so responsive and thoughtful! Great to work with! Gladstone in general was positive too—thanks George and Kristin! Great to work with! Gladstone in general was positive too—thanks George and Kristin! More

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I got exactly what I expected, excellent customer service and a very pleasant experience. I have purchased a few vehicles from Toyota of Gladstone, and I wouldn’t go anywhere else! Thank you Manuel for helpi and a very pleasant experience. I have purchased a few vehicles from Toyota of Gladstone, and I wouldn’t go anywhere else! Thank you Manuel for helping me out again!! More

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Straight forward sales process and very approachable/no-pressure vibes! 10/10 would recommend - ask for Brendon! approachable/no-pressure vibes! 10/10 would recommend - ask for Brendon! More

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My experience at the dealership was good but Becka made the experience all the better. You’re very fortunate to have such a strong relationship builder on your team. She is the reason I came back and purch the experience all the better. You’re very fortunate to have such a strong relationship builder on your team. She is the reason I came back and purchase my vehicle with Gladstone Toyota. More

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Becka and all of the other employees at Gladstone Toyota were friendly, helpful, and knowledgeable about their cars, and they were very patient with my numerous questions and changes of heart. It was really were friendly, helpful, and knowledgeable about their cars, and they were very patient with my numerous questions and changes of heart. It was really a great experience with much less stress than I expected. More

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