Tony Botoroaga
Tony Botoroaga at Toyota of Gladstone
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Tony Botoroaga

Quick Lube Service Advisor

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

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4.0
11 Reviews
4.0

11 Reviews

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11 Reviews of Tony Botoroaga

April 22, 2024

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Employee Rating

He is amazing, you should give him a raise. Mohamed also and Rudy they took all my 💴. I have 71 months obligation to go. Please I’m asking for a reduction in interest rate at least 1% a More

by Inderia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 07, 2024

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Employee Rating

Amiya, John, Sami, and Dave were great to work with! I liked them so much we bought 2! We did not walk in there expecting to, but they made us a deal for my wife and her 2020 Highlander into a 2024 High More

by clopdx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2024

Toyota of Gladstone responded

Thank you so much for your kind words and for choosing to do business with us! We're thrilled to hear that Amiya, John, Sami, and Dave provided you with excellent service and helped you find not just one, but two vehicles that met your needs and exceeded your expectations. Our team is committed to making the car-buying experience as smooth and enjoyable as possible, and we're delighted that they were able to do just that for you and your wife. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out.

March 29, 2024

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Employee Rating

Manny was very personable and knowledgeable. I had a great experience and feel like out of all the cars I have bought in my life this dealership had the most stellar package! Excellent service a More

by sporesjacqueline
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Toyota of Gladstone responded

Thank you for your kind words and for choosing Toyota of Gladstone! We're delighted to hear that Manny provided you with a personable and knowledgeable experience during your visit. Our team strives to deliver excellent service, and we're thrilled that you found our dealership to offer a stellar package for your car-buying needs. If you ever have any questions or need assistance in the future, please feel free to reach out. We're here to help and ensure your continued satisfaction. Safe travels, and enjoy your new car!

March 24, 2024

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Employee Rating

On 03/20/24 I visited 26 dealerships taking notes on the inventory, salesmen & saleswomen with the intention to return to the top options the following day. “I drove straight back to Gladstone Toyota as More

by erush.kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2024

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone! We're thrilled to hear that Jc and the entire team made your car buying experience enjoyable, full of laughter, and excitement. We'll be sure to pass along your appreciation to Jc and the team. If you have any further feedback or need assistance in the future, please don't hesitate to let us know. Cheers!

February 04, 2024

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Employee Rating

Great service I like workers to server and guide me through to get what I need for More

by hoelely123
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 15, 2024

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

November 01, 2023

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Employee Rating

I was helped and explained on the great deal they were offering and truly made it easy to work with them in finding the right choices for me! More

by Florcant1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Khzam , David Chae, Danny Kuhn

Nov 02, 2023

Toyota of Gladstone responded

I'm glad to hear that you had a positive experience with Kenny Khzam and that they made it easy for you to find the right choices. If you have any more details or questions about your experience or if there's anything specific you'd like to know or discuss, please feel free to share, and I'll be happy to assist you further.

October 26, 2023

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Employee Rating

Toyota dealership was fast and efficient. John and Eric had good personalities. Very helpful. Will be back when the time comes. More

by gdmorrison1952
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Oct 27, 2023

Toyota of Gladstone responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive visit to Toyota of Gladstone. It's great to know that our team, particularly John and Eric, made your experience enjoyable with their good personalities and helpfulness. We believe in providing fast and efficient service to our valued customers, and we're delighted to hear that you found this to be the case during your visit. We look forward to welcoming you back to our dealership when the time comes for your next automotive needs. Whether you're in the market for a new vehicle or require any service or maintenance, please don't hesitate to reach out. Your satisfaction is our priority, and we're here to assist you every step of the way. Once again, thank you for choosing Toyota of Gladstone, and we appreciate your feedback. Have a fantastic day!

May 27, 2023

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Employee Rating

I was told my Toyota Camry needed a wheel alignment. I took my car to Les Schwab and they said my alignment was just fine. I don’t know who I can trust anymore. I think you guys of Gladstone are trying More

by Sly176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kerry Copeland

May 31, 2023

Toyota of Gladstone responded

Thank you for your business, and we are sorry you felt we were trying to sell you something you don't need. When you drive into our service drive your alignment gets checked and we would only recommend an alignment if it was off. It could be a difference between trying to prevent future uneven wear on your tire in order to save you money vs your alignment being off but not to a point it is a "must have" maintenance item yet. I have brought this to our Service Manager, Kerry Copelands attention and he will be reaching out. Thank you again for letting us know and thank you again for your business.

May 22, 2023

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Employee Rating

I wanted my oil changed! !2hrs later had to find out where my truck was...Was told they rotated the tires only.......The recite was not in my name but my husbands who has noth More

by pat ruffing
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kerry Copeland

December 23, 2022

Dealership Rating
Employee Rating

Arrived 1:10 for my 1:15 "appointment" for oil change only. I texted at 2:55 "when will this be done?" 3:10 it was ready to go. 2 hours for a oil change and nothing else. This is crap. With an "appointme More

by garnixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2022

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so sorry to hear about your displeasure with our service department. Our Service Director, Kerry Copeland is going to be reaching out shortly, if he does not reach you please feel free to reach out at 503-722-4800 and press the number one for service. We would love to hear more details about what took place. Thank you.

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