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George Chatzopoulos
George Chatzopoulos at DCH Academy Honda

George Chatzopoulos | Page 5

Service Advisor

DCH Academy Honda

1101 U.S. 9
Old Bridge, NJ 08857

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rated
138 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

25 yrs, 8 mos

not yet
rated

138 Reviews

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138 Reviews of George Chatzopoulos

April 06, 2022

Dealership Rating
Employee Rating

I been leasing Honda’s since 2003 from this dealership. A plus all the ways. More

by JSW8154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Golembiewski, Steven Breeden, Sylwester Brulinski, Peter Modzelewski , Bryan Andrade, Dominick Garretson, Jenna Loeber

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Apr 06, 2022

DCH Academy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 30, 2022

Dealership Rating
Employee Rating

Horrible customer service. They have Unexperienced mechanics that take longer than normal to complete basic jobs and have the nerve to charge per hour for their mediocre work. More

by Marqsperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Sara Rivera, Joseph Saviano , Dominick Garretson, Jenna Loeber, Heidi Santos

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Apr 02, 2022

DCH Academy Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

March 30, 2022

Dealership Rating
Employee Rating

George was very helpful to take care of my car needs. He knows how to take care of his customers More

by SARKISANWAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 30, 2022

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that George met your expectations. Thank you again for choosing DCH Academy Honda, we look forward to having you as one of our valued customers for many more years to come! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 29, 2022

Dealership Rating
Employee Rating

Quick service! Brought car in for service. Was told it would take about an hour for my service to be completed. Exactly one hour later was car was done. Excellent c More

by Kmurray321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 29, 2022

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 28, 2022

Dealership Rating
Employee Rating

My service experience was great. Fast and helpful service is always appreciated. Will definitely always come to this location. More

by daniellemitchell717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 28, 2022

DCH Academy Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 28, 2022

Dealership Rating
Employee Rating

Poor customer service and poor service. No communication from the advisor. Will never go there again compared to the first time in October. More

by BA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Apr 14, 2022

DCH Academy Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

Mar 31, 2022

DCH Academy Honda responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Ray Desimone General Manager (732) 721-3333 rdesimone@dchusa.com

Apr 01, 2022

BA responded

Hello Mr. Desimone, I can provide you with my contact information but its really not necessary since I will not be bringing my car for service to that dealer ever again. Customer service is very important to me and will always determine whether I return to a place or not. Thank you for taking the time to respond. Maybe training the advisors for future customers should be considered. I notice that DCH reviews went also down from the first time I was there in October. I had just moved to New Jersey and the previous advisor went above and beyond my expectations which was the reason for my return. Unfortunately that relationship and any future business has been broken. I did make a compliant to the payment area about poor customer service and poor quality if work. Not even the 5 point inspection report was provided. Very disappointing.

March 18, 2022

Dealership Rating
Employee Rating

Great people who explained and helped me with my car troubles. thank you so much! More

by lcmyanchuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Breeden, Sylwester Brulinski, Sara Rivera, Joseph Saviano , Dominick Garretson, Jenna Loeber, Heidi Santos

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Mar 18, 2022

DCH Academy Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 16, 2022

Dealership Rating
Employee Rating

It’s horrible to have issues with your vehicle when you are 8+ hours away from home. So grateful for the outstanding service we received at DCH Academy. We ended up needing significant repairs and the team More

by CCole816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 16, 2022

DCH Academy Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 16, 2022

Dealership Rating
Employee Rating

I always return to Honda because I get excellent and quick service. Honda has been loyal to me and my family has I have been loyal to Honda because I feel my needs are met consistently. More

by Idk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 16, 2022

DCH Academy Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Academy Honda. Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

March 15, 2022

Dealership Rating
Employee Rating

On time and schedule, clear communication and notifications through text messages after evaluating the vehicle for required services. More

by Brijesh P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Mar 15, 2022

DCH Academy Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing DCH Academy Honda! Steve Breeden Service Director (732) 721-3333 sbreeden@dchusa.com

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