Very professional ! all the staff that my wife and I met .Especially,Joseph Meyers,Derrick Brickhouse and
George Denivo.Thank you all.I will highly recommend to family and friends,LOVE THE LEXUS RX 350
"Friendly, Hassle Free Car Buying Experience and a Great Deal"
- Happy 2019 Lexus Owner
I researched a number of Lexus Dealers in and around New York State. I was looking to buy my fifth Lexus. Jon Wyllie, our salesperson at Mt. Kisco Lexus, was professional, conscientious, very knowledgeable and personable.
Everyone we dealt with at this Dealership was excellent. I would highly recommend Mt.Kisco Lexus and Jon Wyllie. It was a pleasure doing business with them.
"Amazing experience when we bought our Lexus RX350"
The entire team at Lexus Mt. Kisco seems to have an over the top dedication to good service. This is something you will always remember. Highly reccomend them! In particular, George DeNivo gave us such amazing service and was so courteous during our purchase of the RX350. The entire experience was very pleasing with his answering all our questions and what amazed us also was the after sales service is just as wonderful! So highly reccomend this dealership over others as we visited the other dealerships before we bought our SUV from Mt. Kisco. This team of car professionals CARE!
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"Purchase of used Lexus"
Both George and Michael were very professional in handling this sale - knowledgeable and informative and communicative but also understanding customer needs in a very courteous and complete manner
"My "Pre-Owned" Amazing Lexus!"
My husband and I were treated with respect at this dealership. We had a lot of help making our final decision. We never felt pressured.
"Very pleasant experience!"
I purchased a beautiful, immaculately-clean 2015 Lexus RX350 and couldn't be happier with it. I was hesitant at first but when George offered me a very fair price for my trade-in, I was more than happy to accept it. I never felt rushed or pressured during the entire experience. He did a great job explaining all the features of the car when I came to pick it up, and even called a few days later to see how I liked it. Thanks, George!
"They exceeded my expectations once again."
- Salvatore Barbera
I just bought my third car from Lexus of Mt. Kisco and once again they've proven that I made the right decision going with them the first time. Professional, and courteous are just two of the adjectives to describe the staff.
I can also attest that not only are they committed during the buying experience but also should you need road side assistance. I recently had an experience where a pothole, no a crater disabled my car. A Tow Truck was on the spot within approximately a half hour, and I was in the service center with my disabled car within an hour. I remember the horrors of waiting in a disabled car for tow trucks that took forever to arrive. Not with Lexus.
Thank you to George Denivo and the Michael Libutti. I'll see you when it's time to purchase my next/4th car from your dealership.
- Jenny Silver
I went to Lexus of Mount Kisco to test drive a 2017 GX460.
My sister and I were taken on an extensive test drive by George DeNivo, the sales associate who a year ago helped her get an RX350. I immediately fell in love with the vehicle because it drives like a sedan even though it is a body-on-frame, V8 SUV.
Want to deal with an experienced salesperson... and a true professional? Well, George is the best answer to that question.
I must say that without George's devotion this great deal will not have taken place.
Nerijus Aidukevicius, the sales manager did everything within his power to get us the best price on this 2017 model, including a $4,000 rebate from the factory that had expired a day earlier. He even gave us a set of floor mats on top of all the discounts!
Oh, and unlike business managers at other dealerships, Derrick Brickhouse didn't keep us waiting for hours to sign the purchase agreement. Want to spend less than 20 minutes signing that agreement? Ask that Derrick do your paperwork when you visit.
(During my previous purchase at ANOTHER dealership, I waited to 3 hours to see a business manager and an hour to sign.)
It was really worth going to Mount Kisco from New York City to get my new Lexus.
In essence, buying a vehicle should be a hassle free experience. However, in my buying experience, only Lexus of Mount Kisco has honored that statement.
"Best Sales Consultant Ever!!"
As soon as we came into this dealership George kindly greeted us & made us comfortable with his friendliness. He showed us the car we were interested in and he explained every button, feature, and details of the car. I was super impressed of how knowledgeable he was regarding the car! You would think he read a textbook and took a course on the car!! He took us on a great test drive so we could REALLY get a good idea of how the car runs. ( and I'm talking an actual test drive not a bogus 2 minute around the block ride ). If it wasn't for George we probably would of been hesitant to buy a car but he made us fall in love with it. The car also had a few nicks and nacks when we went to see it the first time but George said he will get it taken care of and sure enough when we went back POOF* it was gone! Great customer service! Thanks so much George!!
P.S. he gave us lexus keychains when we purchased the car. I couldn't get over how friendly that was of him!
Other Employees Tagged:
"Jeff & George are professionals "
- Classic John
The whole team at Lexus of Mt. Kisko was very easy to deal with but my review will focus on Salesman George DeNivo and Master Financial Services Manager Jeff Emch. First, George is not your typical salesman with their sleazy tactics and lies. I went to trade my girlfriend's 2016 Honda Pilot for an RX350. George patiently allowed us to see what was in their inventory and do an extensive test drive to make sure we were comfortable with our new purchase. Finally, Master Financial Services Manager Jeff Emch did a great job working with the bank to get us the lowest rate possible. But what impressed us the most was how he managed to get us in and out of his office in roughly 20 minutes. Jeff also got us plates and actual registration the same day. Our experience at this dealership was just exceptional. We will recommend Jeff and his team at Lexus of Mt. Kisco. Personally, we will be coming here from New York City to service our vehicle.
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