George E. GUSHULAK II | Page 18

Great service Great and friendly service. I have been coming here for almost 7 years and it’s always been a fast and pleasant service and a very comfortable lounge Great and friendly service. I have been coming here for almost 7 years and it’s always been a fast and pleasant service and a very comfortable lounge area. More

by LTSANDRA Verified Customer Verified Customer

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Thank you George for great service! Somehow there was a mix-up and I was not on the schedule for service. We were concerned with the way our tires were wearing and our car needed an oil Somehow there was a mix-up and I was not on the schedule for service. We were concerned with the way our tires were wearing and our car needed an oil change. George was so kind and helpful. After a little wait, we were back on the road. Thanks to George our road trip stayed on track and we had peace of mind. More

by tara.mclean Verified Customer Verified Customer

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Courtesy and integrity The service center always endeavors to care for my car and for me as a customer. That's what keeps me coming back along with the Audi product I love. The service center always endeavors to care for my car and for me as a customer. That's what keeps me coming back along with the Audi product I love. More

by JAMUR10 Verified Customer Verified Customer

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Best Service Always George Took great care of me . give good recommendation with reason explains every thing easy. He get you in and out if he can and expedite if needed. George Took great care of me . give good recommendation with reason explains every thing easy. He get you in and out if he can and expedite if needed....tends to everyone...multi task well More

by GCARTER876 Verified Customer Verified Customer

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PODS Maintenance Brought vehicle in for PODS maintenance. Easy to set time for service, service performed promptly within time frame expected. Excellent service once a Brought vehicle in for PODS maintenance. Easy to set time for service, service performed promptly within time frame expected. Excellent service once again! Washed car a nice plus. More

by BillB Verified Customer Verified Customer

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Every one are friendly When I got there, they came to me and ask me right away. I don't have to wait and they check my car and walk around to see any dent before they work o When I got there, they came to me and ask me right away. I don't have to wait and they check my car and walk around to see any dent before they work on it. More

by ROUSSIMI Verified Customer Verified Customer

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Where is my vehicle? I had a 10 am appointment on Dec 4. Vehicle was dropped off at service dept. On Dec 5 at 10:13am I received a TEXT that the mechanic was starting to w I had a 10 am appointment on Dec 4. Vehicle was dropped off at service dept. On Dec 5 at 10:13am I received a TEXT that the mechanic was starting to work on my vehicle. WHY MAKE AN APPOINTMENT IF THE DEALERSHIP IS'NT GOING TO ABIDE BY IT? Dec 5 , no word if vehicle was ready. Dec 6 no word. Dec 7 no word. Dec 8 no word. Finally, on Dec 9, I CALLED THE DEALERSHIP TO LOCATE MY CAR. When I retrieved my car, one attendee said the car was sitting in that spot since Friday. And guess what, no courtesy car wash More

by 1DR Verified Customer Verified Customer

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Recall service I brought my new vehicle in for a recall issue and ended up having to pay for a new tire because they found a nail. So that was unfortunate. I brought my new vehicle in for a recall issue and ended up having to pay for a new tire because they found a nail. So that was unfortunate. More

by LATOUCHED Verified Customer Verified Customer

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Service Adviser Out and no one took over his clients I took my car in a week or so ago for a recall and some work on my air conditioning system that was very smelly. When I took the car in there were no I took my car in a week or so ago for a recall and some work on my air conditioning system that was very smelly. When I took the car in there were no loaners available but my service adviser seemed to think it would only take a day or so to finish the work. I called about three days after I left my car to check in because I hadn't heard anything. I found out that the service adviser was out for a death in the family...which I completely understand. However, I left several messages with the receptionist and Manny and never received a call back. I also got transferred to voice mail several times and was on hold for around 20 minutes. Finally I got my service adviser's voice mail and found out that he would be back in a couple days. So I waited and called the day that he returned at which time he told me my car was done...6 days later. All of this without a car or even a phone call. Very disappointing from a high end dealership. More

by JILLZATYKO Verified Customer Verified Customer

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Great Service The service provided was great and they were very attentive and informative for me and constantly kept me informed on the progress of my vehicle. The service provided was great and they were very attentive and informative for me and constantly kept me informed on the progress of my vehicle. More

by DION.JEFFERSON86 Verified Customer Verified Customer

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