George E. GUSHULAK II | Page 4

I like the service rep!. Great staff! The only thing I didn’t like is that my hood had oil drops on it...and I washed my car before I took it.. other than than everything was great! didn’t like is that my hood had oil drops on it...and I washed my car before I took it.. other than than everything was great! More

by JRHIRALES1 Verified Customer Verified Customer

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The Audi Experience Best Audi dealership in the land! They treat you very well and are so friendly! Love walking the lot and checking out the new inventory..! Best Audi dealership in the land! They treat you very well and are so friendly! Love walking the lot and checking out the new inventory..! More

by BUDHOOPES3 Verified Customer Verified Customer

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Great customer service. I love being able to text George with any of my concerns. He always responds quickly and ready to help. The cleanliness and social distancing was top notch. with any of my concerns. He always responds quickly and ready to help. The cleanliness and social distancing was top notch. More

by MJDEFRIES Verified Customer Verified Customer

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Great service. George as always very responsive to my questions and proved a quality derive and experience. Thanks you George for always keeping me a happy customer. questions and proved a quality derive and experience. Thanks you George for always keeping me a happy customer. More

by NELSON_EE Verified Customer Verified Customer

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Excellent As Always My annual maintenance was flawless as usual. George makes everything so easy down to the tiniest details. I spent about 15 minutes dropping my car o My annual maintenance was flawless as usual. George makes everything so easy down to the tiniest details. I spent about 15 minutes dropping my car off and George arranged a Lyft ride home and put a link on my phone for the return trip. So nice! There was recall work needed on my Audi TTS and he had already ordered the part for my appointment. No hassles or delays! George is just the best: easy to get a hold of by phone or text, responds promptly, so positive about my concerns or questions I have, highly experienced and honest, and I could go on and on. Kudos also to the guys who greeted me when I first pulled in to the dealer. There was no down time at all and my fob batteries were changed within two minutes. Just a smooth, efficient operation. More

by BKALBERT Verified Customer Verified Customer

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Audi was worst investment in my life, HORRIBLE! Never in my life have I had a more underhanded and unethical customer service experience than with Audi San Diego AND Audi America. Customers are con Never in my life have I had a more underhanded and unethical customer service experience than with Audi San Diego AND Audi America. Customers are considered the enemy and GUILTY until proven innocent. I have never been so infuriated and have little confidence that this feedback will make any difference. This was the single worst investment I have made in my life (time and $$$$). Never again. I will bash Audi's name every opportunity I get for the rest of my life. More

by voxelu Verified Customer Verified Customer

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Jerald checked me in and was fast and friendly. My service technician George was quick to diagnose and repair my vehicle and able to explain it so I could understand. I like the texting. Would be nice service technician George was quick to diagnose and repair my vehicle and able to explain it so I could understand. I like the texting. Would be nice to have emailed diagnostics though, but still 5 star service! More

by RONNIE.CHILDERS Verified Customer Verified Customer

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Our Q5 was there for repair after it was not turning on, had burning smell coming out and we had to tow it. Our car stayed there for close to 2 weeks. No one called us to inform what was wrong. We had to ca had burning smell coming out and we had to tow it. Our car stayed there for close to 2 weeks. No one called us to inform what was wrong. We had to call 3 times to follow up. We purchased extended warranty through them but they couldn't locate it. I'm not sure if we wouldn't have called, then when would they give our car back. In the past, they have sent us a video of mechanic doing walking around the car and informing what's wrong. They also emailed detail PDF reports in the past. Nothing happened like that during this visit. I hope this won't repeat with us or happen with others. More

by Sakilucky 83 Verified Customer Verified Customer

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Excellant dealership Oil level was not up to the mark, down a half Qt. Coffee machine in hallway was not fully up to par. Sorry to hear salesman Shawn has left. (Ask Mari Oil level was not up to the mark, down a half Qt. Coffee machine in hallway was not fully up to par. Sorry to hear salesman Shawn has left. (Ask Mario if my new S7 is on the assembly line yet?) Elon Eishen. More

by LORIKE62 Verified Customer Verified Customer

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Professional and efficient service Friendly and helpful staff always focused on making the experience as efficient and painless as possible. I was always afforded courtesy and respect f Friendly and helpful staff always focused on making the experience as efficient and painless as possible. I was always afforded courtesy and respect for my time and all staff seemed to understand their personal responsibilities therein. More

by ROB Verified Customer Verified Customer

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