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George Okoth
384 Reviews
Dealership Experience
14 yrs
Industry Experience
14 yrs
English384 Reviews
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384 Reviews of George Okoth
March 10, 2021
Everyone was very professional. My special thanks go to George Othos, who is always very helpful, and most pleasant. The wait time was a little long, but I guess that is to be expected. I wish that your de George Othos, who is always very helpful, and most pleasant. The wait time was a little long, but I guess that is to be expected. I wish that your dealership would have a car wash set up. It would be a nice gesture on your part. Thank you. APB More
by abezzola
Verified CustomerOther Employees Tagged: Alberto Sossa
February 24, 2021
El mejor Dealer que he visitado, el vendedor Ronald Altamar muy atento y paciente, me guió profesionalmente por todo el proceso que generalmente es bastante tedioso, estoy encantada con el carro. Todos Altamar muy atento y paciente, me guió profesionalmente por todo el proceso que generalmente es bastante tedioso, estoy encantada con el carro. Todos en general fueron muy serviciales. Gracias por una experiencia agradable More
by Lorena
Other Employees Tagged: Ronald Altamar , Omar Cruz
February 24, 2021
Josh the service rep is excellent. Professional service with a highly personalized flair he is surely an asset to this Dealership as he always goes above and beyond to take care of my cars. with a highly personalized flair he is surely an asset to this Dealership as he always goes above and beyond to take care of my cars. More
by pmishra71
Other Employees Tagged: Josh Pallo
January 23, 2021
I purchased my KIA TELLURIDE at South Dade KIA back in February 2020, the car itself deserves 5 stars and has been one of the best cars I've ever had. My ONE STAR review is not for the brand KIA but for t February 2020, the car itself deserves 5 stars and has been one of the best cars I've ever had. My ONE STAR review is not for the brand KIA but for the management at this dealer ship. They are all nice and helpful while you are there to purchase a car, but once you step off the lot and they have your money, they forget what customer service is. My story starts after an accident and my Telluride is declared a total loss. Which by the way, the car saved my life and has the best safety and crash ratings of any car; again my issue is the management at this dealership and not the Telluride. When I purchased the Telluride at this dealership I added the GAP & EXTENDED WARRANY package, which totaled about 2K, but since my car was payed completely off by the insurance company and the GAP and extended warranty were never used, I am entitled to a 100% refund of the GAP and extended warranty that the dealership sold me. Remember ladies and gentleman, these extra packages the finance people offer at the dealership are not offered by KIA, they are offered and benefit the pockets of the dealership. After I received the pay off letter from the bank/lender I was told by someone at South Dade KIA to send an email with supporting documentation to a specific email, after having done that it's been over a week and I've yet to receive a confirmation email or any sort of acknowledgment that they've received my email. This leads me to my main issue with this dealership, I've called dozens of times and only get as far as talking to the operator, when ever I do get transferred to someone in accounting or management it rings and says that they are on another call and sends me to a full mailbox. It's been over a week since I started calling and this mailbox remains full. Worst of all there was one day that I called over half a dozen times and each and every one of my calls was ignored and sent straight to this full mailbox. As a past customer and someone who's looking to recover my 2K, it is irritating and frustrating to be ignored. It's unacceptable that no one there other than the operator (who I do not give fault) does not take 5min tops to speak to me and provide me with some confirmation and information on my refund claim. Employees and management at South Dade KIA should learn to take care of all their customers not just the ones stepping in the door to buy/lease a car. I caution anyone thinking of purchasing any additional packages/insurance such as GAP and the Extended Warranty to first consider my experience and take that into account before making any decisions. Consider going to another dealership where their customer service is better than at this place. I hope this review helps others and catches the eye of someone at South Dade KIA and they do something to improve customer service and get back to me with some assistance and much needed information on my claim. More
by YM90
January 20, 2021
Marcello is the best! He helped the process run smoothly and truly works with the customers and does what is best for the customers instead of caring about having a sale. and truly works with the customers and does what is best for the customers instead of caring about having a sale. More
by DSINAWI
Other Employees Tagged: Leon Cannon , Marcello Nicoletti
January 19, 2021
The salesman George Okoth is very professional, trustful, dnd reliable. And all other technician in the service department are also very nice, such as Juan, joshuo, Luis, Steven, and Alberto. dnd reliable. And all other technician in the service department are also very nice, such as Juan, joshuo, Luis, Steven, and Alberto. More
by SQHUI123
Other Employees Tagged: Juan Antia, Josh Pallo, Alberto Sossa
January 15, 2021
Excelente experiencia. Puntual el vendedor y muy claro a la hora de efectuar el cierre. No tengo queja alguna. Los recomiendo ! Súper satisfecho . Buena compra. la hora de efectuar el cierre. No tengo queja alguna. Los recomiendo ! Súper satisfecho . Buena compra. More
by JWLEONM
Other Employees Tagged: Francisco Velez
January 15, 2021
They were up front, friendly and found the exact Telluride that I was looking for. The sales process also went very smoothly. Everyone was great! Telluride that I was looking for. The sales process also went very smoothly. Everyone was great! More
by Rudy C
Other Employees Tagged: Marcello Nicoletti, Jon and Adam Good in sales
