George Palmer | Page 22

I was really hesitant to purchase a new car through a dealership based on previous experiences. David was wonderful and transparent throughout the entire process. I didn't feel that I was just a dollar s dealership based on previous experiences. David was wonderful and transparent throughout the entire process. I didn't feel that I was just a dollar sign nor pressured. I felt that I had someone who wanted to help me find a vehicle that I would love. The transaction was less than 2 hours at the dealership including a test drive and education on all features. Best experience I've had at a dealership from the initial I query to driving off. More

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Where do I even begin about Kyler? He is by far the best salesman / car person that I’ve ever worked with. I purchased my 2022 BRZ Limited from Kyler in AZ with the intent to register it to CA. When I appro salesman / car person that I’ve ever worked with. I purchased my 2022 BRZ Limited from Kyler in AZ with the intent to register it to CA. When I approached Kyler via a text, he didn’t try to upsell different products to me, and was very candid about everything in the order. He also made sure to get all the paperwork ready so that when I actually sat down with the finance manager, I was out in 20 minutes. No, not the usual 3-4 hours of declining various packages and add-ons. Twenty. Minutes. That’s insane to me. He’s a passionate car guy who’s working on rebuilding an old E30 and his expertise in Subaru products were not only confidence inspiring but refreshing. There are so many dealers out there who aren’t familiar with the products they’re selling. I cannot thank him enough for his hard work throughout the entire process and for making going to a dealership an actually enjoyable experience. As a side note, I had given Kyler specific instructions regarding the car before I picked it up (do not wash it, no drilling the front plate, etc.) and he did everything on his end to adhere to those directions. It’s a shame that the dealership isn’t taking any more out-of-state orders because I’d do the 350mi flight and drive back again to buy my wife’s next car from him. More

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David was extremely kind, attentive and kept me updated on the arrival of my car. I got my first Subaru at Surprise Superstore and knew I would to purchase my Wilderness there as well. Excellent customer s on the arrival of my car. I got my first Subaru at Surprise Superstore and knew I would to purchase my Wilderness there as well. Excellent customer service! Recommend it to anyone looking to purchase a Subaru. More

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Very helpful and very courteous . I would be happy to recommend this dealership to my family and friends. Travis and Kyler where very easy to work with. Thanks recommend this dealership to my family and friends. Travis and Kyler where very easy to work with. Thanks More

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David and the team did a great job at communicating my new car’s arrival. They made sure I was taken care of and had everything ready for me on pickup day. Thank you! new car’s arrival. They made sure I was taken care of and had everything ready for me on pickup day. Thank you! More

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Couldn't be more pleased with the experience. Helpful. Honest. Kept us current on delivery. Honest. Kept us current on delivery. More

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My experience with the dealership was topnotch. From start to finish Dave was responsive and eager to help. This was actually my first experience working with a dealer and I feel like I got a great deal start to finish Dave was responsive and eager to help. This was actually my first experience working with a dealer and I feel like I got a great deal on a fantastic car. I would happily recommend this dealership to anyone looking to buy a car. More

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Travis Gudknecht was awesome. Helped me find exactly what I wanted and delivery was seamless. I wanted and delivery was seamless. More

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Best car buying experience I’ve ever had! David kept me in the loop at all times. We had to wait a bit for our car to arrive as that is the way of the world theses days. But, I always felt informed! Johna in the loop at all times. We had to wait a bit for our car to arrive as that is the way of the world theses days. But, I always felt informed! Johnathan was also reassuring when shipping times were delayed. They all made it worth the wait and we are very excited about our new car! I would highly recommend not only purchasing a Subaru, but working with this dealership to get one! Thank you, Subaru Superstore of Surprise! More

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This was by far the best car buying experience. Many car dealers like to brag about how they aren’t like the other dealers, this one lived up to that slogan. We were in an out in about 3 hours total on two dealers like to brag about how they aren’t like the other dealers, this one lived up to that slogan. We were in an out in about 3 hours total on two trips, no haggling, no changing the terms, and I didn’t feel I was being hustled. More

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