George Palmer | Page 21

Great experience start to finish. Travis kept us informed at all steps of the process (which was complicated, as we live 2+ hours from the dealership). Everything was exactly as pro Travis kept us informed at all steps of the process (which was complicated, as we live 2+ hours from the dealership). Everything was exactly as promised, great preparation for the final arrangements and taking the keys. Zero high pressure, zero gimmicks. Would buy again from this dealership and work with Travis again in a heartbeat. More

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Kyler is absolutely amazing and I will 100% be recommending him specifically at the Surprise Subaru Superstore. He maintained communication with me throughout my extensive search for a Cool Gray K recommending him specifically at the Surprise Subaru Superstore. He maintained communication with me throughout my extensive search for a Cool Gray Khaki Crosstrek. Kyler was incredibly patient, kind, and knowledgeable about all Subaru vehicles (as well as other vehicles, as he was able to compare things to my old car). I am a first time Subaru buyer, and I can confidently say I will be a Subaru girl for life. Thank you Kyler and the whole Surprise team! More

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Very customer focused. Salesman Chris Thom at the Surprise location was excellent to work with and made the whole experience a pleasant one. Took us trough the vehicle's, Salesman Chris Thom at the Surprise location was excellent to work with and made the whole experience a pleasant one. Took us trough the vehicle's, Subaru Forester, operations, etc., and was very thorough and freindly. Highly recommend working with him! 5 Stars +! More

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We loved working with Chris Thom @ the Surprise location! The car buying experience was one of the best we've ever had, it was actually fun! The entire staff was top notch. DJ, John and George in finance wer The car buying experience was one of the best we've ever had, it was actually fun! The entire staff was top notch. DJ, John and George in finance were great as well! More

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Thank you, for making car buying simple, and delivering a great vehicle, with exceptional service . Love my Subaru ! Thank you for delivering . a great vehicle, with exceptional service . Love my Subaru ! Thank you for delivering . More

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I am so glad I found Subaru of Surprise! After exploring a Subaru purchase at several other dealerships, I was frustrated by some experiences, and horrified by the junk fees/dealer fee add-o After exploring a Subaru purchase at several other dealerships, I was frustrated by some experiences, and horrified by the junk fees/dealer fee add-ons at others. Dealing with Dave Castillo and everyone else we interacted with at Subaru of Surprise, was like a breath of fresh air. An added difficulty was that we live about 2 hours away - so all our shopping was done remotely. Dave made is so easy for us! He located a vehicle we were having difficulty locating, sent pictures, documentation, and answered every question we asked - all by phone, text, or email. We are loving our new 2022 Subaru Outback with exactly every option I was looking for! You can trust this team! More

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We knew exactly what we wanted and this team made it easy to order our perfect vehicle. They kept us up to date with timelines and the car even came in earlier than expected. It was a pleasure working with D to order our perfect vehicle. They kept us up to date with timelines and the car even came in earlier than expected. It was a pleasure working with Dave and the Superstore team. Thank you! More

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I am so glad that I found Subaru Superstore. I had already gone to Camelback and had an awful experience, was not able to get the car I want, and they were going to charge me $4000 in dealer fee I had already gone to Camelback and had an awful experience, was not able to get the car I want, and they were going to charge me $4000 in dealer fees. Dave Castillo was a breath of fresh air. He is so helpful, kind, and communicative. He gave me frequent updates as my car was on its way from Japan. I am so happy with my car, the price, and the service. Thank you! More

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Everyone was great. Place was very clean and people looked like they were happy working there. Place was very clean and people looked like they were happy working there. More

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We had a wonderful experience at the Superstore in Surprise. Kyler was super attentive prior to our visit and equally as thorough and kind in person. We drove from Sedona (RT 5 hours), but would do it Surprise. Kyler was super attentive prior to our visit and equally as thorough and kind in person. We drove from Sedona (RT 5 hours), but would do it again for the customer service received from everyone! Thanks again:) More

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