George Stavrakis | Page 17

Great service. Highly recommend to anyone looking for a basic oil change to the most advanced services Toyota requires. George is the best. Highly recommend to anyone looking for a basic oil change to the most advanced services Toyota requires. George is the best. More

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George and his team always provides excellent customer service. We don’t take our cars to anyone else! service. We don’t take our cars to anyone else! More

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George is incredibly helpful and works extremely hard. He always makes sure we understand everything and explains why something needs to be done and offers great solutions. Always 100% confident when we He always makes sure we understand everything and explains why something needs to be done and offers great solutions. Always 100% confident when we bring our cards to him! More

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I had a light in my highlander and took it in to get it checked out, George was very helpful in checking it out for me and explaining everything to me. Thank you for making it easy to reach out and getting checked out, George was very helpful in checking it out for me and explaining everything to me. Thank you for making it easy to reach out and getting my car serviced. More

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Good communicate and helpful to answer questions. We hope they have more cars to choice. We hope they have more cars to choice. More

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Very helpful keeping older car running. I am grateful! Emily was very helpful! Next car won't be Red! I am grateful! Emily was very helpful! Next car won't be Red! More

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Great customer service and not a long wait to be checked in. Service was completed in a timely manner. in. Service was completed in a timely manner. More

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Outstanding service, had 20k service done on my Highlander and was in and out in 25 minutes. Thank you Royal Moore. Highlander and was in and out in 25 minutes. Thank you Royal Moore. More

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I was there for an oil change and tire rotation, Emily got me in and out in less than 40 minutes. This has always been the case when I do an oil change. They kept you updated with texts which is helpful a got me in and out in less than 40 minutes. This has always been the case when I do an oil change. They kept you updated with texts which is helpful and in the end they go over what they performed on your car so you get an idea the condition of your car. No upsell or sales pressure. Exceptional service from Emily and Royal Moore! More

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One word. Great! Some reasons: 1) Promptness - getting routine service done quickly 2) Specialization - I had a number of questions about the software and e Great! Some reasons: 1) Promptness - getting routine service done quickly 2) Specialization - I had a number of questions about the software and electronics on my seven month old Prius Prime. My service manager called in the shop foreman who is also the technical expert on these things. He really knew his way around the user interface and showed me several things I hadn't found and explained some other behaviors I hadn't figured out. And I'm pretty technical. I did have one puzzler that he'd never heard of. His response was appropriate: "If you ever figure it out, let me know". A great technician takes an INTEREST in things like this. 3) Going the "Extra Mile" - I noticed one of your lead service managers helping a fellow customer by attempted to deal with some very minor body surface issues. I had some paint scuffs from an unfortunate encounter with another vehicle's (large) tire. I asked him if he'd take a look at my problem. He did and demonstrated use of a marvelous product - "California Gold Scratch Remover". It worked for my case and I promptly bought a bottle to finish the job with. 4) Comfort - Royal Moore's customer waiting area is first class. I could go on but I want to keep this reasonably short. -DonD More

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