George Stavrakis | Page 33

Trustworthy "Confianza" I have been taking my Toyota cars to Royal Moore for a little more than 20 years. George has been my advisor for about 15 years, "I think". I can alwa I have been taking my Toyota cars to Royal Moore for a little more than 20 years. George has been my advisor for about 15 years, "I think". I can always trust his advise. He is polite, respecful and full of knowledge. "Being a woman taking your car to the mechanic is not always easy". I can count on George and Ray Valero to always have my back and trust that my cars will always be reliable. More

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service with a smile Ray is fun and gets the job done. Always a pleasant surprise to see Ray over or behind the counter. Knowledgeable all over service from parts to pro Ray is fun and gets the job done. Always a pleasant surprise to see Ray over or behind the counter. Knowledgeable all over service from parts to problems. More

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Top Notch Customer Service Had to bring in my 2011 for a sensor issue. Spoke to Rick Murray who assigned me to George in service. George was nothing less than fantastic. He w Had to bring in my 2011 for a sensor issue. Spoke to Rick Murray who assigned me to George in service. George was nothing less than fantastic. He was efficient, effective and caring. Great sense of humor too! All of the other staff was exceptional also! More

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Honesty and Best Care for Customers RICK MURRAY, Service Manager always help you and honest. He is the best Service Manager in Portland Metro Area that I ever experienced. His staff is v RICK MURRAY, Service Manager always help you and honest. He is the best Service Manager in Portland Metro Area that I ever experienced. His staff is very helpful as well. More

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George Stavvakis kudos I have had my car serviced at Royal Moore Toyota since the year 2002. I can always trust George Stavakis, and trust is everything, right? I have had my car serviced at Royal Moore Toyota since the year 2002. I can always trust George Stavakis, and trust is everything, right? More

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Great Customer Service! We had no intention of buying a new car, we were there just to pick up my 2007 Avalon from Service, but after we heard about some of the items we woul We had no intention of buying a new car, we were there just to pick up my 2007 Avalon from Service, but after we heard about some of the items we would need to get repaired we decided to just browse and see what was available. The Team was amazing and willing to work with us on what our need was and what we could actually feel comfortable financially. Howard was great, patient, and a great listener and really cared about our needs. We had a great experience and eventually purchased another Avalon (2016). Everyone from Sales, to the GM, and Finance Managers, they were all awesome and encouraging and the one thing I really noticed is that everyone of them thanked us for our business. That is Customer Service!!! You want a good experience in buying a car? Then you really need to go to Royal Moore Toyota! This was our second purchase from Royal Moore and it won't be the last! More

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Quality People Okay, so I almost never fill out surveys. However, my experience at Royal Moore Toyota was so positive that I felt obliged to do so. Let me start by Okay, so I almost never fill out surveys. However, my experience at Royal Moore Toyota was so positive that I felt obliged to do so. Let me start by saying that my sales person, Pablo, was very new to car sales. That being said, Pablo was an outstanding sales person who really, really went out of his way to answer all of the questions that I had, and was extremely attentive. He even helped me deliver my newly purchased Tacoma TRD to my home, while the dealership was closing down. Then there was George in the service department. I take my Corolla in for servicing regularly at this dealership, and have gotten to know George. George came out on at least 3 occasions to make sure I was taken care of and to offer advice, all of which was very reassuring. It really was. Yes, I know that Toyotas have a great reputation and that they practically sell themselves. However, it was the level of care afforded me at the dealership that impressed me in the past and continues to impress me now. I had been looking at the Tacoma for over a week, and had spoken to a sales manager and a finance specialist. Their names were James and Nate, respectively. They were attentive, crunched numbers with me, and answered all my questions in a direct fashion. They did not waste time, were quick to respond to my finance questions, and efficient during the closing process. They were also very friendly. I would not hesitate to recommend Royal Moore Toyota, Pablo, George, James, and Nate to my family and friends. Thanks Royal Moore Toyota - I love the Tacoma! More

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Fast and Freindly The people at Royle Moore Toyota where nice to work with. Buying a Vehicle from them was fast and easy. My sales guy I worked with (Aws) was fun, frie The people at Royle Moore Toyota where nice to work with. Buying a Vehicle from them was fast and easy. My sales guy I worked with (Aws) was fun, friendly and down to earth. I would definitely work with him again in the future. Not only did I buy a new vehicle, I also added aftermarket parts to the truck and Aws helped get it done with the friendly staff in their parts and service department. Also, working with the finance department went smooth as well. Signing papers is normally a pain, but here at Royle Moore, it went fast and painless. After everything said and done, I will definitely come back when purchasing a new vehicle. Thank you too all staff who helped in this process. More

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All around great, quick experience We needed a new family vehicle that we could rely on over the next several years, that also has great mileage for my husband's daily drive to Portland We needed a new family vehicle that we could rely on over the next several years, that also has great mileage for my husband's daily drive to Portland. Howard Rice was the sales rep that helped us out. He knew the answer to every question we had, listened to our concerns for each and paid attention to what we needed and what we could afford. We decided on the 2018 Highlander, which has everything we wanted, plus some. Basically, my dream car. Great mileage, lots of room, heated seats, moon roof, bucket seats in the middle row, EVERYTHING I've ever wanted. It has a great warranty package, along with the typical car services included for the next couple years at Royal Moore. We did a quick test drive and fell in love, but we weren't sure if it was in our price range. Howard had a few other co-workers run the numbers to see what we could get for our trade in vehicle, interest, etc. and it all worked out oh so well. We decided to go with a lease, so we could either trade it in for different vehicle in a few years if we choose so, or buy it at a spectacular price. We were dreading the whole buying a new car process because other dealerships/sales reps have been so pushy, and unwilling to help with what WE needed, rather than what they tried to force us to get. We were only there for about 5 hours total, which again, is unheard of for the car buying process. I know this because of past experiences, and everyone that has asked about it was amazed at how quick and smooth it all went. I never thought I could have a brand new car like a Highlander, but thanks to Howard and Royal Moore, we were able to purchase my dream vehicle that we will more than likely have for years. I highly recommend this dealership, but even more so, highly recommend the support of Howard Rice. Thank you all for making this such a joyful (not dreadful) experience for us! I will surely pass this information along to anyone in the future that is looking to purchase a vehicle. More

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My3rd purchase there All details covering the vehicle I wanted were done very explanatory. Extra items about the vehicle were pointed out and that really helped make my de All details covering the vehicle I wanted were done very explanatory. Extra items about the vehicle were pointed out and that really helped make my decision. expedient finishing paperwork. Everyone involved made it feel like home. More

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