Gerald Seaborn
Gerald Seaborn at Med Center Mazda

Gerald Seaborn

Service Advisor

Med Center Mazda

80 Drivers Mart Way
Pelham, AL 35124

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4.7
66 Reviews
4.7

66 Reviews

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66 Reviews of Gerald Seaborn

December 10, 2025

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Employee Rating

Med center Mazda was extremely professional and helpful with the repairs needed for our vehicle. Gerald worked with our extended warranty provider and thoroughly reviewed our options with us before the re More

by donjuls95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shelina Reeves

December 09, 2025

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It was comfortable and clean with nice snack options. I wish it was a tad quicker. More

by scarekrow9
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

December 05, 2025

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Employee Rating

Everyone at the dealership has been knowledgeable, helpful and friendly. Will continue coming here. Customer service is great. More

by candicescaviness
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

December 02, 2025

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We traveled to our relatives for Thanksgiving and we had a serious issue with our CX9 hours from our home. I made an appointment online for Saturday and when I got to the dealership Gerald listened to my ex More

by dharvman
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Recommend Dealer
Yes

November 27, 2025

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I had a few issues but they went above and beyond to fix them. Also it's a really nice and clean dealership. More

by chevygarrett803
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

November 21, 2025

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Employee Rating

Mon and Wed could not get anyone to answer phonesssss. Then, dropped car off early, 12:30 for 2:00 appt. received NO communication on progress. Finally called body shop someone transferred me at 4:15 sayi More

by jkay2004
Recommend Dealer
No

Other Employees Tagged: Gerald Seaborn

Nov 26, 2025

Med Center Mazda responded

Thank you for sharing your feedback. We’re very sorry for the difficulty you had reaching us and for the lack of communication about your vehicle’s status. Dropping your car off early should never result in being left without updates, and we understand how frustrating that must have been. We’re addressing this with our team to ensure you receive timely updates and consistent support. Please reach out to us directly at tstratton@medcentermazda.com, so we can make this right and restore your confidence in our service.

November 20, 2025

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Employee Rating

Everything went well. Mr. Seaborn was very straightforward and honest with what the process was and what would happen. Everything got completed faster than expected. More

by jaquanreid
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

November 15, 2025

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Employee Rating

Friendly, fast, convenient and through Everyone is friendly and they make sure i received a detail description of my service More

by joycelynwilliams08
Recommend Dealer
Yes

Other Employees Tagged: Gerald Seaborn

November 14, 2025

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Employee Rating

Great service. Diagnosed and took care of issue without charge even though it was just past the 3 year window More

by hdoppalapudi9
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Workmanship
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Service Communication
Recommend Dealer
Yes

November 12, 2025

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Employee Rating

Work was completed in timely manner, staff very courteous and waiting area clean with refreshments. More

by Lek
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Recommend Dealer
Yes
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