Gerald Seaborn | Page 7

Tyler was very informative on what was wrong with my car. He actually showed what was wrong wirh it instead of saying what was wrong with it. He got my car sounding like a car again. I highly recommend him. He actually showed what was wrong wirh it instead of saying what was wrong with it. He got my car sounding like a car again. I highly recommend him. More

by kennethbwright2 Verified Customer Verified Customer

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This was our First Service since buying the car. We were able to get the time we wanted and it the service was completed timely. We were able to get the time we wanted and it the service was completed timely. More

by Kristiaperrine Verified Customer Verified Customer

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Med Center Mazda's Service department is fantastic! Both my coordinator Gerald and my technician Chris were very courteous, professional, and informative. Could not have asked for any nicer guys. I lo Both my coordinator Gerald and my technician Chris were very courteous, professional, and informative. Could not have asked for any nicer guys. I love the complete video coverage and explanations of the servicing being done, that was sent to me by Chris through texting, while waiting. Gerald was extremely nice and helpful. And Chris, the technician did a great job with the work as well as explaining what he was doing at the same time. Very pleasant experience once again. Med Center Mazda‘s Service Department rates an A+ with me. The wait time was a little long, but the Service I got was worth the wait!! See you guys again soon, and thank you so much! Sincerely, Wayne Mathews. More

by waynemathews Verified Customer Verified Customer

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I’ve purchased 2 Mazdas there and am happy to note that the service dept. is great too. the service dept. is great too. More

by shirley.powell12 Verified Customer Verified Customer

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Always taken care of my needs and maintenance on my cx9 and cindy the cashier is so friendly and nice just love seeing her and talking to her. and cindy the cashier is so friendly and nice just love seeing her and talking to her. More

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Top notch service department. Friendly staff. Provided great service vehicles while the transmission and clutch were replaced in my Miata. Will definitely continue to use even tho Friendly staff. Provided great service vehicles while the transmission and clutch were replaced in my Miata. Will definitely continue to use even though it’s 100 miles from where I live. More

by kevin.mccarty67 Verified Customer Verified Customer

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We purchased the Car Care Service Plan when we purchased our vehicle in 2021. The service department almost never remembers to apply the benefits. I purchased a battery, wipers and got a tire rotation. A our vehicle in 2021. The service department almost never remembers to apply the benefits. I purchased a battery, wipers and got a tire rotation. All of which should have had a discount applied, but none were. Super annoying! More

by jaking2008 Verified Customer Verified Customer

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I had a positive experience scheduling an appointment online - the process was easy, and the wait time was very reasonable. I also appreciated the video walkthrough from the technician, which was very he online - the process was easy, and the wait time was very reasonable. I also appreciated the video walkthrough from the technician, which was very helpful, and the text updates. The only downside was that the price quoted when I approved the work in the app increased at checkout and then adjusted again while they were trying to sort it out. I’m not sure why it fluctuated, but it would have been helpful to know the final price upfront as I ended up paying slightly more. More

by Cierra Verified Customer Verified Customer

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I love this place they give me great deals and are very thorough! Thank u Mazda! thorough! Thank u Mazda! More

by kncpittman1 Verified Customer Verified Customer

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What bothered me most was the lack of urgency or care. I wasn’t asking for free work, just for someone to help me understand my options and guide me toward a safe repair. Instead, I left feeling like my s I wasn’t asking for free work, just for someone to help me understand my options and guide me toward a safe repair. Instead, I left feeling like my safety on the road wasn’t important to them. Communication was minimal, and there was no effort to go above and beyond, something I’ve experienced at other dealerships. Overall, it felt like I was just another problem to pass along, not a valued customer. More

by jacobblankenship Verified Customer Verified Customer

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