Gerard Dumas | Page 13

Pleasant purchase with no wasted time Gerard took great care of us. Easily answered all of our questions and made this one of the fastest, most pleasant car purchase experiences I've.ever Gerard took great care of us. Easily answered all of our questions and made this one of the fastest, most pleasant car purchase experiences I've.ever had! That means a lot because this is my 5th Acura and Acura dealerships are known for taking good care of their customers anyway. Shop here and ask for Gerard. More

by mlloyd1 Verified Customer Verified Customer

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Exceptional Service! Joe Rizza Acura has been my dealership of choice for many years. They are friendly and professional. I always enjoy time spent there and I always get Joe Rizza Acura has been my dealership of choice for many years. They are friendly and professional. I always enjoy time spent there and I always get a good deal! More

by laporte26 Verified Customer Verified Customer

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purchase of rdx Good experience. Gerard was good to work with and Anthony too. Love the car. Nothing more to say about this experience. Would recommend to friends. Good experience. Gerard was good to work with and Anthony too. Love the car. Nothing more to say about this experience. Would recommend to friends. More

by DIANA11 Verified Customer Verified Customer

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Acura MDX Purchased All people are great whom I met- very accommodating and knowledgeable. Most of things are confirmed on phone and didnt took much time to pick up my ca All people are great whom I met- very accommodating and knowledgeable. Most of things are confirmed on phone and didnt took much time to pick up my car. More

by SANDEEP.REDDY2 Verified Customer Verified Customer

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Cheap materials I had a complete tune up and my car sounds like a truck now. I had the wiper blades replaced on to need new ones 6 months later. I mentioned one of I had a complete tune up and my car sounds like a truck now. I had the wiper blades replaced on to need new ones 6 months later. I mentioned one of my lights were out by my rear plate it was supposed to be ordered never heard back. Right now my zdx makes noises when I start it sounding like a truck at times. I have spent thousands of dollars in maintaining my car it shouldn't sound like this. I think its just cheap parts. More

by CRAIGT939 Verified Customer Verified Customer

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Great customer service Very thankful to the general manager, Jim Mac, made the experience 1000x better. Not your typical car dealership feel. Thank you Jim! And thank Very thankful to the general manager, Jim Mac, made the experience 1000x better. Not your typical car dealership feel. Thank you Jim! And thank you Gerard for seeking car to me! More

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Excellent and knowledgeable Sales Company Pat Dazzo was my first contact via telephone. I told him I was very interested in the Acura RDX and he quoted a price that I found hard to refuse. Pat Pat Dazzo was my first contact via telephone. I told him I was very interested in the Acura RDX and he quoted a price that I found hard to refuse. Pat is very professional and straight forward. The next day I arrived at Acura to test drive the RDS and Gerard Dumas greeted me immediately. Gerard did not apply any pressure to make a purchase and that pleased me not only because I feel that's a Mark of a good sales person but also it demonstrates faith in their product. Gerard explained all the new features on the RDX. I liked the solidness, comfort and drive and it was a nice fit for me. I had other makes and models to test that evening and I returned the following evening to purchase the Acura. Since Gerard was off, Denise Manikouras took over for him as my sales lady. By this time, there was no surprise that I would come in contact with yet another professional. Once again, no pressure applied. Denise too was very knowledgeable and very patient explaining the RDX features as she went though each and every one of them. As I was completing my purchase, Pat Dazzo evaluated my car for a trade-in and I felt more than compensated with his offer. Omar Hammad explained the final paperwork in detail. It isn't just that Acura puts out a great and reliable product, it's the pleasure experiencing a synchronized team working so well together to keep their customers happy. P.S., I can't even complain about the coffee - it's great too. More

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Great Experience I had a great experience at Joe Rizza Acura! I started looking on their website and I saw a car I was interested in. Therefore I enter my info to be c I had a great experience at Joe Rizza Acura! I started looking on their website and I saw a car I was interested in. Therefore I enter my info to be contacted so I could schedule a test drive I was contacted within a minute and scheduled for a test drive. When I arrived I was greeted with a professional hand shake and smile by Gerard Dumas. I test drove the car and within 30 minutes I had purchased the car which is amazing. I highly recommend Joe Rizza Acura! I will be sending family and friends?? Al Saulsberry More

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Great Experience I returned to the dealership because I was very satisfied with my last purchase and the salesman I had. The repeat experience went extremely well. T I returned to the dealership because I was very satisfied with my last purchase and the salesman I had. The repeat experience went extremely well. They have very kind and considerate people to work you through the entire process and answer any questions you might have. More

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Top notch service! Gerard Dumas, and Omar Haddad made my visit an outstanding one! These two gentlemen should be national conultants for dealerships on what exceptional Gerard Dumas, and Omar Haddad made my visit an outstanding one! These two gentlemen should be national conultants for dealerships on what exceptional customer service looks like! More

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